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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with payment, specifically regarding withdrawals, which were often delayed or not processed at all. People also found the customer service to be unhelpful and unresponsive, frequently blocking accounts or ignoring inquiries, especially when users tried to resolve problems. The website itself was also a source of frustration for some, with complaints about its functionality and user experience. Some people were dissatisfied with the product, noting that games sometimes lagged or felt rigged, particularly concerning bonus payouts. However, a few other people also felt that the games ran smoothly and enjoyed the variety offered, despite some minor issues with the user interface and a lack of detailed statistics or payment options beyond crypto.

What people talk about most

Payment

Reviewers mention negative feedback about payment. Many customers report significant difficulties and delays... See more

Website

Clients share negative opinions on the website. Many reviewers report that the site freezes when changing... See more

User experience

Customers consistently note ambiguous experiences with user experience. While many find the games fun and... See more

Customer service

People report negative experiences with customer service, often citing unhelpful and vague responses.... See more

Product

Consumers find the product experience to be ambiguous. Some reviewers enjoyed the variety of games and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Platform works as advertised but could use more deposit bonuses for new players. The games themselves run smoothly enough.

Rated 3 out of 5 stars

Site works fine but customer service response times could be better during weekends. Games run smoothly most of the time.


Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Cryptocurrency Service
  4. Online Sports Betting Vendor

Written by the company

TG.Casino, a dynamic player in the online gaming industry, has made a significant impact since its inception in September 2023, quickly becoming a go-to destination for casino enthusiasts. The platform stands out for its seamless integration of advanced technology and user-friendly interface, catering to both seasoned gamblers and newcomers alike. TG.Casino is fully licensed and is backed by seasoned casino operators, with full support of a very experienced web3 team who are based worldwide. Growth and Player Base Since its launch, TG.Casino has seen remarkable growth in its player base. This rapid expansion is a testament to the casino's ability to attract and retain players with its exciting gaming options and trustworthy environment. The rapidly increasing number of players not only indicates the platform's popularity but also points to a growing community of engaged users who enjoy the thrill of online gambling. Financial Performance Financially, TG.Casino has demonstrated impressive performance since launch. The casino has achieved multiple milestones earlier than was forecast and is achieving key KPIs on its roadmap well ahead of schedule. The amount wagered since its launch reflects the high level of player engagement and the casino's ability to offer an appealing and rewarding gaming experience. Gaming Experience At the heart of TG.Casino is its diverse range of gaming options, catering to various preferences and tastes. From classic table games like poker and blackjack to a wide array of slot machines and speciality games, the casino ensures a rich and varied gaming experience. The platform's commitment to regularly updating its game library and adding new experiences further ensures that players have access to the latest and most popular games in the industry. TG.Casino Token The utility of $TGC, TG.Casino's native token, revolves around enhancing the gaming experience and providing financial benefits to players. It's used for betting within the casino, enabling a seamless gaming process. $TGC holders may receive various advantages at times, such as cashback on losses and staking rewards, making it an attractive option for players. Furthermore, $TGC serves as a key component in the casino's ecosystem where a proportion of the casinos profits are used to buy back $TGC on the open market, 40% of these tokens are then burned to lower the circulating supply and 60% are added to a staking pool to provide stakers a long term passive income. Technology and Security TG.Casino's use of cutting-edge technology enhances the overall user experience. The platform boasts a secure and stable gaming environment, thanks to its robust security measures and fair play policies. This commitment to security not only protects players' data and financial transactions but also ensures fairness and transparency in all games, which is crucial in maintaining player trust and loyalty. TG.Casino currently provides access to the casino through Telegram’s renowned secure platform to provide a secure, efficient, and user-friendly gaming experience. Early in 2024 a web based version of the casino will also be launching to further extend our reach. Community and Support TG.Casino places a strong emphasis on community building and customer support. The platform's responsive customer service team is dedicated to resolving issues promptly, ensuring a smooth and enjoyable gaming experience for all users. Additionally, the casino actively engages with its community through various channels, gathering feedback and suggestions to continually improve its services. Future Outlook Looking ahead, TG.Casino shows no signs of slowing down. With plans to introduce more games, enhance user experience, and expand its market reach, the casino is well-positioned for continued growth. The platform's adaptability and responsiveness to player needs and industry trends will be pivotal in its journey ahead. In summary, TG.Casino has established itself as a formidable player in the online gaming world. With its impressive growth, strong financial performance, diverse gaming options, advanced technology, and a focus on security and community, TG.Casino is not just a gaming platform but a thriving ecosystem for all casino enthusiasts.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

484 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

These guys closet My account with 1600…

These guys closet My account with 1600 usd inside, after sending them My ID documents and POA adress verificación documents. They closed it with no reason, and they Say i can't do anything, so.. of course not playing anymore here, those people are scammers... I'm indignated.
In case that these guys want to help, Account: dunkanextra gmail.com
I Will keep exposing you, and going for all with my lawyer

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

Scam.

This casino is a big scam. I played here for 2 years testing it out. Never hit it big. Only the usual suspects in the chat hit big. Also they block withdrawals. "Non kyc" unless you want to withdraw.

Fake reviews too. Take care!!!

May 4, 2025
Unprompted review
Rated 5 out of 5 stars

Solid

Solid, top tier crypto casino. Very good sign up bonus and 25% cashback on weekly losses.

April 28, 2025
Unprompted review
Rated 1 out of 5 stars

These Guys stole money from me

These Guys stole money from me, They closed my account (I had a balance of 490€) and i wont get it back. It has been 5 days and still no sign of my money.

I Will edit This review if is still get it back but i dont think so

April 22, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!

After the verification process, my account was suspended and all of my funds were withheld. When I inquired about it, I was simply referred to the terms and conditions. Stay away – this is an absolute scam! Legal action is being pursued.

April 21, 2025
Unprompted review
Rated 1 out of 5 stars

Not Anonymous as Advertised

Not Anonymous as Advertised – ID Required Only When Withdrawing

I used this Telegram-based crypto casino because it advertised itself as anonymous and easy to use. I made several deposits through their Telegram bot using cryptocurrency — no ID required, no issues.

But once I requested my first withdrawal, everything changed. Suddenly, I was asked to provide a photo of my ID and a selfie, even though I had never used their website, only the Telegram bot. There was no clear warning during deposits that this would be required later.

They now point to their website's terms and conditions, but this is misleading. If you advertise an anonymous Telegram experience, users should not be surprised by a sudden ID check when they try to withdraw funds. It feels like a trap: they accept crypto deposits anonymously but block withdrawals unless you reveal your identity.

Support provided copy-paste answers and refused to consider any alternatives.

Be cautious — this is not a truly anonymous platform, despite what it claims.

April 18, 2025
Unprompted review
Rated 3 out of 5 stars

The platform is innovative

The platform is innovative, but as a casual player, I find the minimum withdrawal amount a bit high. If they adjusted this, it would be more accessible for everyone. That said, the games are excellent!

March 23, 2024
Unprompted review
Rated 1 out of 5 stars

dont ever play here fake reviews all…

dont ever play here fake reviews all slots is scripted nothing is legal only scammers you can spin what ever you want will never catch a bonus they making you buy them ans guess what happens when you buy it they pay you 90 cents thats the end of story

March 21, 2025
Unprompted review
Rated 1 out of 5 stars

So I made over 6 deposits totaling $600…

So I made over 6 deposits totaling $600 I was told it’s a vpn free casino. When I won as soon as I went to withdraw it asked for verification. It didn’t make sense since it’s a no kyc casino. I was told I can’t withdraw my winnings unless I provide 9 documents including id loll so I told them how much u guys didn’t mention it when I made my first deposit or when I asked if it’s a free vpn casino. I was told sorry you have to read the terms and conditions. Absolutely run away do not play here I know I’m the stupid one but don’t be the next person.

March 17, 2025
Unprompted review
Rated 3 out of 5 stars

It's alright

It's alright. The games are fun, but I did face some issues with loading and slow withdrawals. Customer service was helpful, though, so I'm giving it 3 stars.

March 7, 2024
Unprompted review
Rated 1 out of 5 stars

This Telegram casino refuses to pay out my winnings!

I won 190$, but the casino refuses to process my withdrawal. My transaction ID is (4277a6ec-b355-4c6d-9406-a653bd87a406). I provided all the required verification documents, including proof of address and a bank statement. However, they keep rejecting them without a valid reason and continue asking for more documents, even though they already have everything needed.

Their support is unhelpful and just gives generic responses, delaying the process. It seems like they have no intention of paying out my winnings. This looks like a scam!

If anyone else has faced a similar issue, please share your experience.

February 11, 2025
Unprompted review
Rated 1 out of 5 stars

Slot robbed me !!!!

Hello,
I played a 20 dollars bonus slot machine "The Good, The Bad and The Rich".

But he didn't take my winnings !

I had several gold lines on several turns and it did not take the real win.

I should have had the corresponding winnings but it didn't take into account when the gold lines appeared.

this is the first time I've encountered this problem. I will send you the tour reference as an attachment.

ID: hub88cw000000000-465357264

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

SKAM SKAM SKAM

SKAM SKAM SKAM
GET OUT OF THERE

I registered out of curiosity.
I filled up my account and immediately placed ONE bet.

After that, I was asked:
1) 3 bank statements - provided
2) Extract of housing and communal services - provided a photo, asked to upload to PDF
3) provided a statement of housing and communal services in PDF format

I spent almost a month on all this.

After that, they blocked the account, and did not even allow the withdrawal of the DEPOSIT.

They EVEN steal YOUR DEPOSIT!

(They refer to the rules, but they don't even say which one)

February 24, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointing.

I have been a loyal customer for a long time, but after this experience, I will no longer be purchasing from you. The service/product I received was far below expectations, and the way this issue was handled only made things worse.

I expected better, but it’s clear that customer satisfaction is not a priority. Unfortunately, this was the final straw, and you have officially lost me as a customer.

Very disappointing.

February 14, 2025
Unprompted review

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