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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, most reviewers were unhappy with their experience overall. Many customers report significant issues with the withdrawal process, stating that funds are often delayed or not paid out at all, even after winning substantial amounts. People frequently mention that their accounts are blocked without clear reasons, and initial deposits are not returned, leading to a loss of funds. The customer service is widely described as unhelpful and unresponsive, often ignoring emails and blocking users in chats when real problems arise. Reviewers also express frustration with the verification process, where documents are repeatedly rejected without valid explanations, making it impossible to withdraw winnings. However, some customers noted that the games themselves generally run smoothly, and the platform works fine for basic use, with some enjoying the variety of games available. Conversely, a few other people also felt that certain features, like filtering tools or game statistics, could be improved, and the user interface on mobile could be less crowded.

What people talk about most

Payment

Users describe negative interactions with payment, with many reviewers reporting that the company does not... See more

Website

Reviewers express strong dissatisfaction with the website, with many reporting issues such as inaccessible... See more

User experience

People report ambiguous experiences with user experience, with some describing it as okay but not perfect,... See more

Customer service

Consumers find customer service to be highly unsatisfactory, with many reporting that support is unhelpful... See more

Product

Reviewers highlight ambiguous aspects of the product, with some customers enjoying the variety of games and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Platform works as advertised but could use more deposit bonuses for new players. The games themselves run smoothly enough.

Rated 3 out of 5 stars

Site works fine but customer service response times could be better during weekends. Games run smoothly most of the time.


Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Cryptocurrency Service
  4. Online Sports Betting Vendor

Written by the company

TG.Casino, a dynamic player in the online gaming industry, has made a significant impact since its inception in September 2023, quickly becoming a go-to destination for casino enthusiasts. The platform stands out for its seamless integration of advanced technology and user-friendly interface, catering to both seasoned gamblers and newcomers alike. TG.Casino is fully licensed and is backed by seasoned casino operators, with full support of a very experienced web3 team who are based worldwide. Growth and Player Base Since its launch, TG.Casino has seen remarkable growth in its player base. This rapid expansion is a testament to the casino's ability to attract and retain players with its exciting gaming options and trustworthy environment. The rapidly increasing number of players not only indicates the platform's popularity but also points to a growing community of engaged users who enjoy the thrill of online gambling. Financial Performance Financially, TG.Casino has demonstrated impressive performance since launch. The casino has achieved multiple milestones earlier than was forecast and is achieving key KPIs on its roadmap well ahead of schedule. The amount wagered since its launch reflects the high level of player engagement and the casino's ability to offer an appealing and rewarding gaming experience. Gaming Experience At the heart of TG.Casino is its diverse range of gaming options, catering to various preferences and tastes. From classic table games like poker and blackjack to a wide array of slot machines and speciality games, the casino ensures a rich and varied gaming experience. The platform's commitment to regularly updating its game library and adding new experiences further ensures that players have access to the latest and most popular games in the industry. TG.Casino Token The utility of $TGC, TG.Casino's native token, revolves around enhancing the gaming experience and providing financial benefits to players. It's used for betting within the casino, enabling a seamless gaming process. $TGC holders may receive various advantages at times, such as cashback on losses and staking rewards, making it an attractive option for players. Furthermore, $TGC serves as a key component in the casino's ecosystem where a proportion of the casinos profits are used to buy back $TGC on the open market, 40% of these tokens are then burned to lower the circulating supply and 60% are added to a staking pool to provide stakers a long term passive income. Technology and Security TG.Casino's use of cutting-edge technology enhances the overall user experience. The platform boasts a secure and stable gaming environment, thanks to its robust security measures and fair play policies. This commitment to security not only protects players' data and financial transactions but also ensures fairness and transparency in all games, which is crucial in maintaining player trust and loyalty. TG.Casino currently provides access to the casino through Telegram’s renowned secure platform to provide a secure, efficient, and user-friendly gaming experience. Early in 2024 a web based version of the casino will also be launching to further extend our reach. Community and Support TG.Casino places a strong emphasis on community building and customer support. The platform's responsive customer service team is dedicated to resolving issues promptly, ensuring a smooth and enjoyable gaming experience for all users. Additionally, the casino actively engages with its community through various channels, gathering feedback and suggestions to continually improve its services. Future Outlook Looking ahead, TG.Casino shows no signs of slowing down. With plans to introduce more games, enhance user experience, and expand its market reach, the casino is well-positioned for continued growth. The platform's adaptability and responsiveness to player needs and industry trends will be pivotal in its journey ahead. In summary, TG.Casino has established itself as a formidable player in the online gaming world. With its impressive growth, strong financial performance, diverse gaming options, advanced technology, and a focus on security and community, TG.Casino is not just a gaming platform but a thriving ecosystem for all casino enthusiasts.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

484 reviews

5-star
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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 3 out of 5 stars

Took a spin

Took a spin, had some wins, but the thrill factor is missing. It's like diet cola. Good, but not quite the real thing.

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

TG.Casino

TG.Casino, where have been all my life? Best Online gaming site by a mile. The loyalty program alone is worth signing up for.

October 2, 2024
Unprompted review
Rated 3 out of 5 stars

I like playing here

I like playing here, but they could really improve the site's navigation. It feels cluttered and makes finding games a bit challenging.

September 27, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this company, hard to withdraw funds!

I have used many gambling sites, and I would say this one is no good. After a big win they used the tactic of delaying my withdrawals, and asking for more proof of address documentation. I provided that and then they asked for more proof of address docs. I would recommend staying clear and using better sites like Stake or Lucky Block who actually pay out wins.

October 21, 2024
Unprompted review
Rated 3 out of 5 stars

Good Casino

Good Casino, but the email promotions are overwhelming. It's too much sometimes. They need to dial it back a bit.

September 21, 2024
Unprompted review

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