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Non-existent support. Take your subscription and then do very little to help you when you discover that auto-booking doesn't work. So, I paid £5.99 for nothing that I couldn't do manually. I've tri... See more
Company replied
Half the time it doesn't work. Either the website with locations of alerts is nonstop loading or it doesn't reserve bags that are available. I've had better luck setting my alarm for checkback times a... See more
Last alert received on September 15. Since then no alerts received. There were a lot of useful bags I missed. Also no response when asked for support. "We will answer within 24 hours" One big joke. Th... See more
Company details
About TGTG Alerts
Written by the company
Too Good To Go Notifications
Get an SMS, a WhatsApp, Telegram notification, or an email on your phone when your favorites Too Good To Go magic bags are availableAutomatic booking
Our algorithm automatically reserves your magic bags directly on your account in less than 30 seconds after it is made available online! Bags land directly on your Too Good To Go account thanks to our bot booking it for you.Head to TGTG Alerts and enjoy the best Too Go To Go bags!
Contact info
France
- tgtg-alerts.com
1.6
Bad
145 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hi! I got great help!
Hi!
I had an issue with only getting auto bookings on one of my three auto booking choices.
Had a great text conversation that helped me understand what selections I needed to make, as only one of my auto book selections offered pick-up the next day.
Thanks, TGTG Alerts
August 17, 2023
Unprompted review
Good auto booking and notifications
Subscribed for 2 months already and very satisfied so far, was able to get several bags automatically so it saves me time instead of randomly scrolling the app.
July 31, 2023
Unprompted review
So far, so good…
Have been using alerts for two weeks and have had no complaints so far. both auto booking and notifications seem to be working. So far, so good.
August 1, 2023
Unprompted review
Works as advertised
It does what it says. I get whatsapp notifications for all the bags available. Autobooking isn't always functional, but I don't tend to use that feature.
August 1, 2023
Unprompted review
Auto booking is awesome
All works fine - auto booking works perfectly. I'm having no issues with this service.
August 1, 2023
Unprompted review
Love it
Love it
Used it for a month and got my bookings! No complaints!
July 31, 2023
Unprompted review
Did its job!
Helped me getting a lot of surprise bags that I could not get without the alerts. and very fast notifications were sent to my emails when the surprise bags are availiable.
July 31, 2023
Unprompted review
Not Working
A waste of time. I pay and it doesn't work. Update: Now it works.
December 28, 2022
Unprompted review
Reply from TGTG Alerts
Hello MP,
We apologize for any issues you experienced with our service.
Regarding the absence of notifications, it appears that you haven't linked your Too Good To Go account to your TGTG Alerts account. Please make sure to complete this step in order to receive the alerts. It only takes a few minutes: https://tgtg-alerts.com/en/help
Contact us by Messenger or email and mention this case so we can fully refund you and give you a promo code with 2 months of free subscription.
We encourage you to give it another try and contact us if you need any further assistance in setting up your account correctly.
Best regards,
The TGTG Alerts Team
Not working
I was subscribed for a few months. At first everything worked fine. Then the alerts stopped altogether, despite paying the highest premium. I contacted the company on Messenger and at first they did not respond for two weeks, then said that the issue was resolved. I asked to get some additional subscription time for free, as for at least two weeks I was paying for a service that did not work. They read my message and never replied.
November 13, 2022
Unprompted review
Reply from TGTG Alerts
Hello Maria,
We apologize for any issues you experienced with our service.
Regarding the absence of notifications, we updated our system to use directly your Too Good To Go account. Please make sure to complete this step in order to receive the alerts. It only takes a few minutes: https://tgtg-alerts.com/en/help
We encourage you to give it another try and contact us if you need any further assistance in setting up your account correctly.
Send us an email or a message on Messenger to offer you 2 months of free subscription.
Best regards,
The TGTG Alerts Team
Very poor response
Very poor response. The problem exactly same as Ed Bjemmn wrote on 14th NOV. I would not have subscribe this if read the review earlier. I regret it.
November 30, 2022
Reply from TGTG Alerts
Hello Thrulogachantar,
We apologize for any issues you experienced with our service.
Regarding the absence of notifications, we updated our system to use directly your Too Good To Go account. Please make sure to complete this step in order to receive the alerts. It only takes a few minutes: https://tgtg-alerts.com/en/help
We encourage you to give it another try and contact us if you need any further assistance in setting up your account correctly.
Send us an email or a message on Messenger to offer you 2 months of free subscription.
Best regards,
The TGTG Alerts Team
Very poor quality
Very poor quality. Similar to other reviewers, after I signed up for the premium plan I couldn't add additional bags (vs my trial period ones) and I stopped getting alerts for the ones I already had even when I saw the bags were available.
A huge disappointment, don't waste your time and money!
November 6, 2022
Unprompted review
Reply from TGTG Alerts
Hello Diana,
We apologize for any issues you experienced with our service. All the technical issues are now solved.
We updated our system to use directly your Too Good To Go account. Please make sure to complete this step in order to receive the alerts. It only takes a few minutes: https://tgtg-alerts.com/en/help
We encourage you to give it another try and contact us if you need any further assistance in setting up your account correctly.
Send us an email or a message on Messenger to offer you 2 months of free subscription.
Best regards,
The TGTG Alerts Team
Constantly Out of Order
Doesn't work more often than it works. Don't waste your money....these guys are stealing
October 31, 2022
Unprompted review
Reply from TGTG Alerts
Hello Peggy,
We apologize for any issues you experienced with our service. All the technical issues are now solved.
We updated our system to use directly your Too Good To Go account. Please make sure to complete this step in order to receive the alerts. It only takes a few minutes: https://tgtg-alerts.com/en/help
We encourage you to give it another try and contact us if you need any further assistance in setting up your account correctly.
Send us an email or a message on Messenger to offer you 2 months of free subscription.
Best regards,
The TGTG Alerts Team
Creating an alert is not possible !
I have choosen for a Premium subscription of only whatsapp alerts. I would like to tell you what I tried to do to setup an alert:
1) I clicked "Create an alert", then I would expect by clicking ok to give my location, that the map would show my city with all the TGTG places. But nothing happens, the screen stays empty.
2) Then I decided to fill in the city where I live manually, this does not work for many variations of my city, only with : Almere Stad, Almere, Pays-Bas
and not with Almere, Pays-Bas.
3) Then I selected the right TGTG shop, and then you have a slider. Whatever I do with my mouse, I cannot slide it to the right position to turn on the alert.
I tried for at least 1 hour , to slide it to right, but nothing happens. Then after a few attempts I get the popup :
"Something wrong happened when updating this bag. Please try later or contact us using the Messenger button on the bottom right, we reply usually in less than 24 hours."
Actually, usually in less than 24 hours, is : NEVER.
They really never respond.
Also with a lot of effort I turned on an alert, but I do not receive an alert anymore. I verified this, because of one store, it was sold yesterday, but did not receive a whatsapp message.
What is going on here, please respond.
I stopped my subscription and will end today.
October 30, 2022
Unprompted review
Reply from TGTG Alerts
Hello Ed,
We apologize for any issues you experienced with our service. All the technical issues are now solved.
We updated our system to use directly your Too Good To Go account. Please make sure to complete this step in order to receive the alerts. It only takes a few minutes: https://tgtg-alerts.com/en/help
We encourage you to give it another try and contact us if you need any further assistance in setting up your account correctly.
Send us an email or a message on Messenger to offer you 1 month of free subscription.
Best regards,
The TGTG Alerts Team
I wish I had read these reviews first
I wish I had read these reviews first! I signed up for the intensive plan and went to add alerts but the website doesn't work- no matter what search function I use there are no businesses I can subscribe too. After some further research (which I should have done first) it appears I am not the only one who has paid for subscriptions that don't work and consequently can't get a hold of anyone after paying. I will be disputing the transaction through my credit card company.
October 26, 2022
Unprompted review
Reply from TGTG Alerts
Hello J.Smith,
We apologize for any issues you experienced with our service. All the technical issues are now solved.
We updated our system to use directly your Too Good To Go account. Please make sure to complete this step in order to receive the alerts. It only takes a few minutes: https://tgtg-alerts.com/en/help
We encourage you to give it another try and contact us if you need any further assistance in setting up your account correctly.
Send us an email or a message on Messenger to offer you 2 months of free subscription.
Best regards,
The TGTG Alerts Team
SCAM
SCAM. Send you an email about a box once and afterwards never again. Got the 3euro subscription and auto buy also doesn't work. Don't fall for it!!
October 20, 2022
Unprompted review
Reply from TGTG Alerts
Hello Robert,
We apologize for any issues you experienced with our service. All the technical issues are now solved.
We updated our system to use directly your Too Good To Go account. Please make sure to complete this step in order to receive the alerts. It only takes a few minutes: https://tgtg-alerts.com/en/help
We encourage you to give it another try and contact us if you need any further assistance in setting up your account correctly.
Send us an email or a message on Messenger to offer you 2 months of free subscription.
Best regards,
The TGTG Alerts Team
Doesn't work
Doesn't work. Overcomplicated interface. Slow notifications. Waste of money.
September 27, 2022
Unprompted review
Reply from TGTG Alerts
Hello Philip,
We apologize for any issues you experienced with our service.
We updated our system to use directly your Too Good To Go account. Please make sure to complete this step in order to receive the alerts. It only takes a few minutes: https://tgtg-alerts.com/en/help
We encourage you to give it another try and contact us if you need any further assistance in setting up your account correctly.
Send us an email or a message on Messenger to offer you 1 month of free subscription.
Best regards,
The TGTG Alerts Team
They will not let you cancel and stop charges
They seemingly will not let you cancel your service and keep billing the recurring monthly bill charge despite multiple attempts to communicate through customer service (email seems to be the only option they give you) your desire to cancel.
TLDR - good luck getting them to stop the charges and cancel your account
September 12, 2022
Reply from TGTG Alerts
Hello Mark,
We apologize for any issues you experienced with our service. You can unsubscribe anytime by clicking on the "Manage Subscription" button on the subscription page: https://tgtg-alerts.com/en/subscription
We updated our system to use directly your Too Good To Go account. Please make sure to complete this step in order to receive the alerts. It only takes a few minutes: https://tgtg-alerts.com/en/help
We encourage you to give it another try and contact us if you need any further assistance.
Send us an email or a message on Messenger to offer you 1 month of free subscription.
Best regards,
The TGTG Alerts Team
No alerts despite paying £2.99 last…
No alerts despite paying £2.99 last month. I checked my junk folder & nothing there. No text message either. When I signed up for the trial I got alerts then. I have messaged the company but so far no reply. I have therefore cancelled my subscription as I have not received any alerts this month
August 9, 2022
Unprompted review
Reply from TGTG Alerts
Hello Anne,
We apologize for any issues you experienced with our service.
We updated our system to use directly your Too Good To Go account. Please make sure to complete this step in order to receive the alerts. It only takes a few minutes: https://tgtg-alerts.com/en/help
We encourage you to give it another try and contact us if you need any further assistance in setting up your account correctly.
Send us an email or a message on Messenger to offer you 2 months of free subscription.
Best regards,
The TGTG Alerts Team
Don't try to get help
Having been a premium(most expensive subscriber) for over a month, I have been notified via What's App and have gotten auto reservations. But it is impossible to cancel an auto reservation because you cannot get to the original Too Good to Go app to do that because the log in that Alerts uses is not recognized . I have repeatedly tried to contact them in every way to no avail
June 12, 2022
Unprompted review
Reply from TGTG Alerts
Hello Elaine,
We apologize for any issues you experienced with our service. All the technical issues are now solved.
We updated our system to use directly your Too Good To Go account. Please make sure to complete this step in order to receive the alerts. It only takes a few minutes: https://tgtg-alerts.com/en/help
We encourage you to give it another try and contact us if you need any further assistance in setting up your account correctly.
Send us an email or a message on Messenger to offer you 2 months of free subscription.
Best regards,
The TGTG Alerts Team
Non-existent support
Non-existent support. Take your subscription and then do very little to help you when you discover that auto-booking doesn't work. So, I paid £5.99 for nothing that I couldn't do manually. I've tried to contact via Facebook, via Whatsapp, Messenger - no response at all. Complete and utter waste of money (and time).
May 31, 2022
Unprompted review
Reply from TGTG Alerts
Hello Pat,
We apologize for any issues you experienced with our service. All the technical issues are now solved.
We updated our system to use directly your Too Good To Go account. Please make sure to complete this step in order to receive the alerts. It only takes a few minutes: https://tgtg-alerts.com/en/help
We encourage you to give it another try and contact us if you need any further assistance in setting up your account correctly.
Send us an email or a message on Messenger to offer you 2 months of free subscription.
Best regards,
The TGTG Alerts Team
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