thaely.com Reviews 180

Delivered on time, boots look great, very comfortable; and I like supporting an environmentally friendly organization

They are not refunding my order:(

The Y2K was the most uncomfortable shoe I've worn. Zero customer support, there are no reviews on the website, and no place for me to leave a review either. And they're hiding my comments on Instagram posts. This company is a pure greenwashing scam. Do NOT buy.

Love the designs and the shoes look great in person. Shipping was relatively quick for being regular priority and international.

The experience of ordering and receiving the shoes was easy and seamless. As expected the shoes are on the narrow side. But I knew that before the purchase. Great looking product! Love the comprehensive socially conscious and environmentally minded system.

My package arrived way before that I was expecting. Won't lie the look on the soles takes some time to get used to, that being said once you try them on its an experience, they're very comfortable to wear all day.

Really wanted to like these but the sizing was wrong and took forever to get to USA with constant delays and horrible communication

Fantastic shoes!
It arrived a little late but it was worth the wait as it was more than I expected, the quality and the designs are perfect.
It is so great to be able to support such a good brand, I love your shoes and I cannot wait to order more. Thanks for helping the planet!

Good products

Models are so cool

I received my shoes today. I ordered my size. They are very well made. They fit perfectly. I agree that they may be a little warm, but on NE Ohio, that soon will not be an issue. Im impressed by the construction and use of materials. Even the box is useful. Apparently it has basil seeds in it. I plan on ordering more shoes soon. Thanks for making such a wonderful product!

So I am from India originally where the brand is established and had a horrible experience,but it’s sad to see that these people are scamming people with their money I myself have not received any answers back from them about the fact that I want to exchange my shoes since they have sent me the wrong on and when you go on to call them on their customer care number it does not exist.
I am a lawyer tho so if anyone in India has also experienced the same kindly reply to this comment since I am a lawyer I’ll sue them in consumer court anyone who wants to chime in reply. Hi guys so they haven’t responded to any of my e-mails and neither their customer care numbers are working I guess it is only all show and no go it’s one thing that they admit that they are scammers and let me go ahead with my appeal but it’s another thing to make promise of getting the product picked and refunding me for the same shameful to see acts like this taking place without any repercussions to them.

I'm still waiting for an answer from you.
Ingo Zang

My order was cancelled without reason and I had to ask them several times over email to clarify what had happened. They said the shoes were out of stock and they couldn't deliver them, thus I would be receiving a refund

I have not received a refund yet and it's been 3 months. Order number is #TH4350

Not made properly at all. I have pictures, top of my feet were shredded

Perfect in everything,shoes are very good quality. The order arrive in time. Very perfect company

Letters from the back came off in less than a month of use.

I am surprised to pay additional customs tax. the fit of the shoe is less good than I had anticipated

It was difficult to receive the runners in Canada, but they now that I have them I love them! They are very durable and comfortable. The insoles do not remove, so they are not compatible with orthotics but they are so comfortable it is not an issue for me. The sizes do run slightly small, so if you are between sizes make sure to size up. Love the work thaely is doing!