Thaheb Reviews 49

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, often highlighting the beautiful design and attention to detail. Many people found the ordering process easy and appreciated the excellent communication from the staff, who are frequently described as kind, helpful, and efficient. The service provided is often noted as exceptional, with customers expressing satisfaction with their purchases and the overall experience. However, some customers also noted issues with order fulfillment, specifically mentioning delays in receiving their items or a lack of confirmation regarding completion. A few people reported issues with the final delivery of their orders.

What people talk about most

Product

Clients share positive opinions on product quality and appearance. Many reviewers are delighted with their... See more

Quality

Reviewers highlight positive aspects of quality, consistently expressing delight with the craftsmanship and... See more

Order

Users describe positive interactions with order, with many expressing satisfaction and a strong intent to... See more

Staff

People report positive experiences with staff, highlighting their professionalism, kindness, and helpfulness.... See more

Service

Consumers find service to be positive. Many reviewers praise the unmatched customer service and delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a necklace from this website and I couldn’t be happier with it! The design is elegant and exactly as shown in the pictures. It feels high-quality and has a nice weight to it witho... See more

Rated 5 out of 5 stars

Ive had an amazing 👏 🤩 business journey with Thaheb.For months Ive been ordering gifts to take to SA for my sons wedding. The workmanship and attention to detail of their products undoubtedly remark... See more

Rated 5 out of 5 stars

Staff were amazing especially Amina was so kind and helpful always consistent and fast communicating with me she is a real asset to the team. The jewellery can see the quality and time spent on the pi... See more

Rated 5 out of 5 stars

From A to Z, this company is top tier! Ordering was very easy, and when I needed help with my order( translating a name), I was able to email them. The response was fast, professional, and accurate. T... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

49 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I bought 2 necklaces for my daughters…

I bought 2 necklaces for my daughters and they loved it! Wore it everyday. I reached out to Thaheb when one of my daughters necklace tarnished. Thaheb replied to my email promptly and sent a replacement. Thank you for great service!

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

It was a wonderful experience from…

It was a wonderful experience from beginning to end dealing with Thaheb.
I received my beautiful necklace today & could not be happier.
Communication was excellent.
I will certainly be buying again for gifts.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Surpassed all my expectations

My necklace arrived 2 days ago!
It’s absolutely gorgeous! Everything about it is perfect and this is the first time for me that an online order completely surpassed my expectations!

Thank you Amina

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased a necklace from…

I recently purchased a necklace from this website and I couldn’t be happier with it! The design is elegant and exactly as shown in the pictures. It feels high-quality and has a nice weight to it without being too heavy. Shipping was quick, and the packaging was beautiful — perfect for gifting. I've already received compliments on it and will definitely be shopping here again. Highly recommend!Also the customer care service that this business provides has no match.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Second order from Thaheb and these guys…

Second order from Thaheb and these guys are just gorgeous. Communication is 10/10 and they go out of their way with their customer service. Really appreciate what they did with this order. I know I will be ordering again and again from Thaheb. Thank you especially to Amina.

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, responsive staff, product arrived on time and was up to expectations. Will definitely order again.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Grateful for the follow-through and quality

I ordered a personalised necklace with Arabic calligraphy from Thaheb Jewellery, and despite some challenges in delivering to the remote island of Martinique, the piece turned out beautifully and arrived safely. The recipient was deeply touched. Amina was helpful in making it happen, and I really appreciated the way she followed through. Thank you again.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome material

Awesome material , quick response when you reach them.very co operative and good management, loved their customer service and support.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

I'm absolutely in love with my order

I'm absolutely in love with my order! The customer service was super friendly and helpful throughout the entire process. The packaging was also lovely and made the experience even more special. I would definitely order more in the future! Highly recommend! 😊

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

I am extremely happy with my experience…

I am extremely happy with my experience ordering from Thahab, thr ordering process, the turn around time to receive the order, the packaging, and the social responsibility that Thaheb participates in.
Not sure how to add photos here, but I will try to figure it out.
Can't wait till my friend sees this gift for her birthday!

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Beautifully designed necklaces…

Beautifully designed necklaces purchased as Eid gifts for my girls. They came on time and customer service with Amina was great. I'm proud to support Thaheb jewellery towards a greater cause.
Thank you so much and look forward to more purchases.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing!

Absolutely amazing service, gorgeous piece of jewellery and great quality. I’m obsessed. Thank you so much, will definitely be purchasing more items.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Happy customer here!

I’m very satisfied with my necklace from Thaheb. The dainty design is beautiful and elegant. The customer service was exceptional, making the whole experience enjoyable. Highly recommended!

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

When I discovered this product I was…

When I discovered this product I was really happy as it’s a beautiful gift for any woman. As I expected it was a price of art flawlessly executed & my wife loved it. I have since ordered another for my Sons wife. And no doubt I will be ordering more. I want to mention a person by name - Amina - who has helped me with these orders. A great experience with perfect customer service. Thank you

January 3, 2025
Unprompted review

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