Thaheb Reviews 49

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, often highlighting the beautiful design and attention to detail. Many people found the ordering process easy and appreciated the excellent communication from the staff, who are frequently described as kind, helpful, and efficient. The service provided is often noted as exceptional, with customers expressing satisfaction with their purchases and the overall experience. However, some customers also noted issues with order fulfillment, specifically mentioning delays in receiving their items or a lack of confirmation regarding completion. A few people reported issues with the final delivery of their orders.

What people talk about most

Product

Clients share positive opinions on product quality and appearance. Many reviewers are delighted with their... See more

Quality

Reviewers highlight positive aspects of quality, consistently expressing delight with the craftsmanship and... See more

Order

Users describe positive interactions with order, with many expressing satisfaction and a strong intent to... See more

Staff

People report positive experiences with staff, highlighting their professionalism, kindness, and helpfulness.... See more

Service

Consumers find service to be positive. Many reviewers praise the unmatched customer service and delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a necklace from this website and I couldn’t be happier with it! The design is elegant and exactly as shown in the pictures. It feels high-quality and has a nice weight to it witho... See more

Rated 5 out of 5 stars

Ive had an amazing 👏 🤩 business journey with Thaheb.For months Ive been ordering gifts to take to SA for my sons wedding. The workmanship and attention to detail of their products undoubtedly remark... See more

Rated 5 out of 5 stars

Staff were amazing especially Amina was so kind and helpful always consistent and fast communicating with me she is a real asset to the team. The jewellery can see the quality and time spent on the pi... See more

Rated 5 out of 5 stars

From A to Z, this company is top tier! Ordering was very easy, and when I needed help with my order( translating a name), I was able to email them. The response was fast, professional, and accurate. T... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Birthday gift

I was looking for a great birthday gift for my mom and fortunately I found Thahed instagram page and was driven by the beautiful crafts and artwork they do. I’ve decided to get one for my mom with her name in our language (Arabic) and once it arrived, my mom was so happy and speechless of how pretty and beautiful it looked.
Such a great craft and style was done by them:)

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

So beautiful and excellent service

The necklaces sold here is so beautifully made and such high quality. I ordered a different one from another company and it was flimsy and started fading within a few days. I’ve had this for a month now and it still looks brand new. The customer service was really good too. I definitely recommend Thaheb!

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Truly exceptional product

I bought 2 necklaces for my daughters and they absolutely love them. The quality is so good and they wear it 24/7. I can’t recommend this enough for anyone looking for a unique gift.

July 25, 2024
Unprompted review
Rated 1 out of 5 stars

Please avoid this company!!

Please avoid this company!!
I’ve been waiting 2 weeks for my order and haven’t heard anything until I emailed the business owner for an update. Reply was some rubbish about Yodal messing up! My order was never actioned, they were sitting on my money!

I’ve asked for a refund and have been told again that I will receive my order in 4-5 days!

Please don’t order from them they are dishonest!

I want a refund now!

June 2, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! I bought this for my arab friend as a gift for Eid and it came so fast! Within a week it came to my door and ever since she's been wearing it. The quality is stunning and the price was cheap too! Highly recommend!!

April 13, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look