Someone call me that i won a gadgets form a raffle promo they say that i won a cellphone laptop and a tablet. But when it delivered to me i got only a romoss sense 4 and paid the shipping fee of 595 p... See more
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Terrible experience with this company! Quite cleverly, they don't provide a return address on their website, even though they say you can return your order within 14 days for a refund. However, em... See more
I recently wrote a review with a one star rating as I paid for an item and didn't receive it. I made three attempts to contact; phone call, messenger and Facebook page didn't receive a reply. Upon m... See more
Well impressed with the customer service from That Gadget. I ordered 3 Touchkeys and they were supposed to delivered within 48 hours. When I hadn’t received them 5 days later, I messaged That Gadget a... See more
Company details
Written by the company
Further reviews left on our Facebook page can be found at http://www.thatgadget.uk/pages/reviews
Contact info
London, United Kingdom
- thatgadget.uk
2.7
Poor
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Avoid..
Avoid..
Incorrect item sent, item of poor quality, no response from customer service (3 attempts). Had to file a claim with PayPal to recover monies. Complete waste of my time
April 3, 2019
Unprompted review
BUY FROM THIS COMPANY AT YOUR PERIL.
BUY FROM THIS COMPANY AT YOUR PERIL.
I Purchased an Apple Watch Band. The size was incorrect, not as per their size guide. I have returned the band by recorded delivery. It has been signed for. I have tried to contact these people by Phone and Email, all to no avail. DO NOT PUCHASE ANYTHING FROM THIS COMPANY
April 2, 2019
Unprompted review
Reply from TGUK
Hi Charles,
As per our email correspondence, your item was returned to the incorrect address, resulting in a delay processing your refund. You were however issued with a full refund.
Please get in touch if there is anything further we can do to help.
DO NOT BUY ANYTHING FROM THESE PEOPLE
DO NOT BUY ANYTHING FROM THESE PEOPLE. I HAVE RETURNED AN UNOPED STRAP, SIGNED FOR AT THEIR END AND STILL NO REFUND.
February 24, 2019
Unprompted review
Reply from TGUK
Hi Mark,
As previously stated to you on Facebook, a full refund was processed back to your PayPal account the same day your item was received (24th February).
Please get in touch if there is anything further we can do to help.
Terrible experience with this company!
Terrible experience with this company!
Quite cleverly, they don't provide a return address on their website, even though they say you can return your order within 14 days for a refund. However, emailed them well within 14 days to request a return and refund, asking for a return address. No reply. Their phone number goes straight to voicemail. To me, that's fraudulent behaviour, saying you have the right to return but providing no way of doing it!
Please avoid.
November 4, 2018
Unprompted review
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