Having discovered this company with an internet search I ordered a new driver belt for my NAD turntable. The website is super easy to use, very clearly set-out. The only thing I was a bit unsure about... See more
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Ordered a replacement CD player drawer pulley, as my aging Philips player drawer wouldn't open and I could see the teeth on the pulley had crumbled, once I'd got the cover off. Replacement arrived... See more
Purchased a replacement stylus for my G800 cartridge. Easy to order, no pointless emails to say we have ..received/confirmed/in stock/packed/posted...etc your order filling my inbox. Order confirme... See more
Good quality stylus at a fair price. Accurate description (which was important for my vintage cartridge, as there are many incompatible variants around). Quick delivery. Thanks!
Company details
Written by the company
THAT’S AUDIO! is a small, independent audio workshop offering repairs, parts, and accessories for all kinds of hi-fi gear — old and new. We’re tucked away just north of Oxford, and our workshop is a bit of an Aladdin’s cave for audio lovers. It’s where we spend our time tinkering with vintage equipment, fixing things up, and hunting down those hard-to-find bits. With vinyl back in full swing and more people getting the bug for proper hi-fi, we’re constantly adding to our stash. We’ve probably got the biggest selection of styluses you’ll find in Oxfordshire. So if you’re after a spare part, or your turntable needs a bit of TLC, give us a shout, drop us a line — we’re always happy to help. So if you’re after a spare part, or your turntable needs a bit of TLC, give us a shout, drop us a line — we’re always happy to help.
Contact info
131 MILL Street, Kidlington, OX5 2EE, Oxford, United Kingdom
- 01865 375834
- hello@thatsaudio.co.uk
- thatsaudio.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Trustworthy
A very fast, professional and informative service and always at hand to answer queries or explain any technical issues and most importantly of all a trustworthy company who provide quality items and service.
Excellent, speedy service
I was looking for a replacement belt for a pro-ject 1.2 turntable. It arrived within a day or two and fitted perfectly. Very happy :-)
Great range of products.
Good clear website, wide range of products. Friendly and helpful on the phone. Thanks a mill!!
Saved a small fortune!
My faithfull 30 year old Phillips 610 Mkll cd player drawer jammed up and I was ready to ditch it and buy a another player. Then I had a look inside and found the plastic draw fly wheel had disintegrated.
That's Audio supplied a replacement for less than £15 and after finding a repair guide on you tube it was a breeze to fit.
It's up and running again and sounding as good as ever. Brilliant 👌
Fantastic service
Fantastic service! Would highly recommend That's Audio!
Met Alistair at That’s Audio today!
Met Alistair at That’s Audio today! Great experience and great service on my Arcam DVD Player!
Great Service: that’s “Thats Audio”! 🥳🥳🥳
Thanks again.
Jim
===
I had to give 5 stares for service
I had to give 5 stares for service. They doubled checked which turntable unit I had. It makes the difference.
As advertised.
Speaker Connector Order
I needed some 4mm connectors and contacted Alistair. Very quick delivery, quality product. Very Happy. Will use again.
Very Helpful
Delivered what I needed and very helpful in an email exchange giving me advice
Order arrived promptly and is a good…
Order arrived promptly and is a good quality product. Thanks
Easy to find part I needed
Easy to find part I needed and good value. Dispatched quickly. Would use again.
They gave good service despite their…
They gave good service despite their premises being flooded out which must have been a nightmare. Friendly email explaining their unfortunate situation and apologies for any delay.
Turntable restored
Good delivery, well packed.
Thanks to a new drive belt and cartridge I have been able to restore my 1970's Trio KD-1033 turntable and enjoy analogue Hi-Fi of very good quality. Don't throw your old LP'2 away - they sound great!
Had the replacement belt drive that I…
Had the replacement belt drive that I wanted which arrived in good time
Great item as described
Great item as described. No hassle transaction. Prompt delivery. Thanks.
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