THAT VERY NIGHT Reviews 137

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Ordering process was very easy, the print shipped SUPER fast, and it was packaged extremely well and arrived with no creases or tears. It’s a beautiful print that I gave to my husband for our 1-year a... See more

Rated 5 out of 5 stars

From start to finish That Very Night was easy to work with. The website was great: very user friendly, always displaying a proof of what you are ordering with real time changes, and saving our work a... See more

Rated 5 out of 5 stars

Image exceeded our expectations!! Gorgeous, rich, deep colors printed on paper which looked like a matte canvas! Arrived on-time and priced well. This is an amazing present for your loved one.. would... See more

Rated 4 out of 5 stars

I ordered my print June 28. They told me it was shipped July 2nd. It was supposed to be an anniversary gift for July 19. I reached out to the company a week before because the tracking info I had b... See more

Company replied

Company details

  1. Art Studio

Information provided by various external sources

Capturing the day you both met through to the milestones in your relationship. Create a beautiful moon phase print of that very night.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

137 reviews

5-star
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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

You will love this special gift

I was nervous ordering online but it was absolutely perfect in every way. The image was clear and the frame it came in was wonderfully made. I will definitely order again for other family members special gifts! This is NOT a cheap made gift.

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely beautiful 100%

I was saving for valentines for my love but had to take a peek.. Its absolutely beautiful, i was almost in tears..so sentimental. Thank you for the beautiful framing

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

The prints are beautiful

The prints are beautiful, arrived sooner than expected just in time for me to gift them for Christmas. One thing I would say was that the prints had these smudges/hand prints all over them. Couldn’t get them off even with the help of a framer using his tools.

December 23, 2022
Unprompted review
Rated 5 out of 5 stars

5 Stars Well Deserved

I am very big on looking at reviews for sites before ordering from them so within my words I will only give pure honesty. I am giving 5 stars simply because to me they deserve it. My moon phase picture turned out perfect! Communication was on point when it came down to customer service. They ensured to get my package out in enough time that I got it before Christmas. I along with my partner are beyond happy with the picture. Definitely made for a special gift.

December 22, 2022
Unprompted review
Rated 5 out of 5 stars

Received the wrong order Order #12659

Received the wrong order. The print I had ordered was a gift for friends and unfortunately did not live up to expectations. I have tried to reach out to contact support but their contact form doesn't work.

Update 1/2/23: That Very Night has rectified this issue in the most timely manner! Jane has been prompt and let me know what the issue was. I am getting a new print sent asap. If there ever is an error in your order you can expect That Very Night to handle it promptly.

December 29, 2022
Unprompted review
THAT VERY NIGHT logo

Reply from THAT VERY NIGHT

Hi Kassandra, we apologise for your incorrect order. We always aim to reply to messages on facebook within 24 hours and you will see that we replied within 6 hours. However you left this review to us 2 hours after you sent us a message.

As mentioned in our reply, please send through the photos of your incorrect order to support@thatverynight.com where we can further help you.

Thank you for your support.

Rated 5 out of 5 stars

We've ordered three prints so far

We've ordered three prints so far, because we are so delighted with the first purchase, ordered two more for family members. Product is of high quality, exactly as ordered. Checking out was simple, fast, no hassles. Shipping was fast and accurate. Very pleased with our purchases so far. 😀

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Unique and special present

The print was a birthday present for my partner, he absolutely loves it, and I was delighted with the picture, great quality and it made the perfect present for someone special.

November 24, 2022
Unprompted review
Rated 5 out of 5 stars

Uniquely beautiful

Exactly as it was on the order. Absolutely beautiful, quality of the paper is museum quality - just as advertised.

My partner was thrilled with it, and so am I! We love having this unique memory in our livingroom.

October 19, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely stunning gift

Our moon arrived on beautiful paper, crystal clear image and it was absolutely beautiful. This was a gift for my boyfriend for his birthday and it reduced us both to tears.
Amazing and thoughtful gift, sentimental and stunning.

October 1, 2022
Unprompted review
Rated 5 out of 5 stars

That very night

It’s beautiful, the starry night background put it over the top!
Ordering was easy and the suggestions were very helpful.

October 5, 2022
Unprompted review
Rated 1 out of 5 stars

What the liberal feminist duck is this…

What the liberal feminist duck is this ish?

May 6, 2022
Unprompted review
THAT VERY NIGHT logo

Reply from THAT VERY NIGHT

Hi Eric Shawn,
Thank you for taking the time to write a review about That Very Night. We have checked our records and can not see an order from yourself so we are a little confused from your review and 1 Star rating. Happy to have a more in depth chat about your experience. Please reach out to support@thatverynight.com

Thanks
Jennifer

Rated 5 out of 5 stars

Perfect gift and perfect service. Read this for a full experience.

Disclaimer: I'm italian and my english is cringe.
I order a print for the moment i started dating my actual girlfriend, she is in love with all of this kinda stuff like moons and compatibility and so on. I had a lot of trouble compiling the order basically because i'm stupid and i changed idea like six times. I wrote dozens of mails at the costumer's support and they replied to me every single mail, clearing my doubt and explaining me things i didn't know. The support service is amazing, i even get the chance to return a product that i've already bought (wich i completely mistaken the sizes) and the gave me in 24h all the money back, and then they proceed to do another order right. I even had trouble with the coordinates, that i wanted those in a certain way that the sites wouldnt allowed and the customer service told me that they could change it only for me. The Moon it's arrived 10 minutes ago, good as i expected and perfectely done, i love it. I hope my gf will love it too as much as i love her, but for the moment i'm super happy and i'm really excited to make her see it. The delivery is fast and the quality of the packaging is amazing. I was a little upset by the cost (i bought it for 80 euros) but now i understand why is this expensive and the reason is that they put the heart in their product, not only the moon.
100/100 and more, thank you.

May 6, 2022
Unprompted review
Rated 5 out of 5 stars

Unique gift

Bought for my in-laws as a birthday/xmas gift and they loved it. Surprisingly tactile texture. Speedy delivery. Perfect!

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

Returning Customers :)

This is our second time ordering a Moon Poster from this company. We were completely over the MOON (get it? Lol) happy with our first purchase, that we had to get a second. We have our two children's’ moon phase posters hanging in our living room (ages 3.5 & newborn). We will keep doing this for all our children to come. I LOVE THE MOON, so this was a MUST for us & our family <3 We are 1,000% satisfied! Definitely recommend to anyone! :))

August 12, 2021
Unprompted review

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