The Hearing Care Partnership - Battle Reviews 22

TrustScore 4.5 out of 5

4.6

64a High Street, TN33 0AG Battle, East Sussex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From initial booking to after care, the whole process has been terrific. Celeste my audiologist took time to diagnose my problems, and then to explain everything really well. She made sure I came away... See more

Company replied

Rated 5 out of 5 stars

I had a balance issue so I went to the Hearing Care Partnership to have my ears checked before going to the doctor's. The ear specialist I dealt with is called Rebecca. Rebecca identified a pie... See more

Company replied

Rated 5 out of 5 stars

I had my first ever hearing test with Celeste de Freitas. She was so pleasant and extremely helpful, explaining everything thoroughly and was ver professional throughout. It was great to hear my heari... See more

Company replied

Rated 5 out of 5 stars

I was incredibly impressed with the in-depth testing and information provided by Celeste de Freitas at the Battle office (Barracloughs). The initial hearing test lasted an hour and was thorough and I’... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist

Written by the company

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Contact info

  • 64a High Street, TN33 0AG, Battle, East Sussex, United Kingdom

  • 01424 864 253

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Having had hearing aids for almost…

Having had hearing aids for almost twenty years my quest to combat my increasing hearing loss has proven difficult and frustrating. Over recent years, my hearing loss has increased and despite my attempts with a number of providers to improve my situation with new hearing aids and frequent adjustments, it was all to no avail. I know I had reached that point where I was starting to close down. Conversations had become really difficult with constant requests from me for them to repeat what had been said which was frustrating for both sides. My wife suggested that I try Barracloughs in Battle, who are part of the Hearing Care Partnership, so I made an appointment for an hearing assessment. The appointment with their audiologist Celeste De Freitas was very thorough and clearly confirmed the extent of my hearing loss. As a result, I have my new hearing aids and the difference is incredible, no more asking the family to repeat themselves and no more guessing or trying to lip read what people are saying. I can hear bird song and so many other things that I had forgotten about. Thank you Celeste, you have given me my hearing back which has made such a difference in so many ways.

June 16, 2022
Unprompted review
The Hearing Care Partnership - Battle logo

Reply from The Hearing Care Partnership - Battle

Wow, thank you so much for sharing such a thorough review. We are so pleased that you chose The Hearing Care Partnership to continue your hearing care journey with, and have found some new hearing aids which have had such a positive impact on your life!

Rated 5 out of 5 stars

Extremely helpful

I was apprehensive about my appointment but the practitioner was understanding, knowledgeable and exceedingly helpful and reassuring. I would recommend the service to anybody.

March 15, 2021
The Hearing Care Partnership - Battle logo

Reply from The Hearing Care Partnership - Battle

Thank you for your recommendation, James. We always enjoy hearing about our patient experiences. See you again soon!

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