The Hearing Care Partnership - Blaby Reviews 21

I arranged an appointment with Grichmal at Blaby Leicester. I had been offered a hearing test after my eye test. I was somewhat apprehensive. From the first I relaxed as it immediately became clear that this was a first class professional service. I was shocked when I realised how much I was missing of every day speech. With wearing masks hearing in shops or in groups getting the full story had become frustrating. During the test I realised that I had been lip reading for quite a while and masks made this impossible, hence misunderstandings and not wanting to keep asking for clarification.
It was obvious that the free test was offered as a prelude to a sale, but one was never made to feel that it was a commercial exercise. When I was given the hearing aids to try it was like clear mountain air in my head. I did not want to take them out. That sold them.
It was only at this point we talked about cost. It frightened me but I decided to go ahead, as the benefits were so great. I was given a day or two to think of the options, then I chose mid range appliances. These have helped greatly and it seems as if all the world has now been to elocution lessons. Part of me still wonders what the top of the range ones would have been like?
I was so happy with the wax removal and how pleasantly it was done. That was a surprise, but it did help. I had not realised that would part of the test.
I now have the aids and wear them comfortably. The after care and interest has been so personal and helpful, with an extra appointment offered if needed.
My husband also had the hearing test. And has the aids now. Our TV volume has halved! Gordon is really enjoying his classical music again, as the whole range of sound is available to him. And we are no longer having to ask each other to repeat things. It has reduced the stresses and frustrations of a senior marriage considerably. Pillow talk is now limited though! That last thought of the day has to wait to the next morning, if we can remember it! Well done, the entire service,

Heather and Gordon.

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