The Hearing Care Partnership - Kingstanding Reviews 30

Process was thoroughly explained to me. Removal of wax done by faisal was handlex with care and proficenecy

I attend yearly as I work at a large entertainment venue
Faisal is welcoming professional and caring
He checks lifestyle and health details
There is plenty of opportunity to ask questions and everything is explained clearly
I know I can return at any time
Many thanks

Very welcoming and professional. Explained really well and answered my questions. Went through each test and explained results. Made me feel comfortable great customer care. Highley recommend.

Super friendly and professional service, with all procedures and steps clearly explained and reassured. It was my first time and I felt comfortable and in safe hands. My audiologist, Mohammed Faisal, was brilliant and I couldn’t fault him or his work, which quickly and successfully removed all my wax pain free. Hopefully I won’t have to go back soon, but if I do then I hope I’m in his care.

I found the experience very reassuring and everything was explained clearly to me. Faisal was friendly and cheerful and I enjoyed meeting him.

First time for a hearing test for me and I can honestly say it was a good experience, Mr Faisel put me at ease went through everything he was going to do, he assured me and answered any questions I had. I would certainly recommend this group.

The services rendered was very professional. The staff was always welcoming, cheerful and passionate. Their approach is not money conscious, overall they are the best I've ever met in terms of service delivery. Kudos

It was a fantastic appointment for ear impressions. Fiasal was very professional and friendly, which made the experience quick and easy.

Fiasal also gave me a comprehensive hearing test to check on my overall hearing health.

Thank you!

I booked in at THCP (The Hearing Care Partnership) to get some impressions made of my ears for some in ear monitors. The whole experience was brilliant. Communication was excellent and Faisal was really polite, professional and welcoming. I would highly recommend THCP. I didn’t realise they also offer a free hearing test with the procedure I was having done. They could have tried to get away with charging me extra for this but they didn’t. Very honest and couldn’t have been happier with the whole experience. Thoroughly recommended.

From the initial assessment for my hearing test to receiving my hearing aids, the service from Faisal, was excellent and very professional. I felt at ease very quickly, and throughout the tests he explained everything thoroughly and was very patient. I felt I was able to make an informative choice for obtaining my wonderful discreet hearing aids- of which the care and use was fully explained to me. I am very happy with the service I received and I would definitely recommend The Hearing Care Partnership to anyone requiring quality hearing care.