Love your shoes! Bought a pair of 1894s while traveling in Netherlands and have worn almost every day since!. Crazy comfortable and much more stylish than tennis shoes. I decided to purchase another... See more
Company replied
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See what reviewers are saying
Very fast delivery and responsive to my special request around delivery. My shoes were on sale but that savings was negated by the shoes going through the US in shipping and I had to pay almost $50 i... See more
Company replied
I am very dissapointed. The shoes I received are multi-colored, whereas the picture on the website showed them as only cream white. And now I have to pay 10 Euros to give back what was drscribed wro... See more
Company replied
Had difficulty to order and finally asked for help via instagram at midnight! Didn’t expect any reply but got it in 2 minutes! The lady was a) very professional, b) very helpful and patient and c) sup... See more
Company replied
Company details
Written by the company
The Art Company es una marca española de calzado que se caracteriza por su diseño innovador, urbano y sostenible. Fundada en 1995 en La Rioja, España, pertenece al mismo grupo empresarial que también gestiona marcas como El Naturalista. The Art Company se enfoca en ofrecer zapatos con un fuerte carácter artístico, colorido y moderno, combinando creatividad y comodidad.
Contact info
POLIGONO MORETA S/N , 26570, Quel, Spain
- 941 403 371
- eshop@lifeconcept.com
- the-art-company.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Fast delivery
Fast delivery, great quality and comfort, I sized down as I know this from previous purchase.
October 5, 2025
Reply from The Art Company
Thank you for your review! We're glad to hear that the delivery was smooth and that the product arrived in perfect condition.
We hope to see you again soon.
Excellent quality and design
Very happy about my purchase, 2 pairs of wonderful shoes. Comfort, design, quality just perfect
October 6, 2025
Reply from The Art Company
Thank you very much for your excellent feedback. We are delighted to have met your expectations. We look forward to welcoming you back at your earliest convenience.
An absolutely wonderful service
An absolutely wonderful service. Which included translating for me as I thought I’d ordered from a uk site. Arrived quickly and well packaged.
I LOVE the shoes.
Thank you 💐
September 30, 2025
Reply from The Art Company
Thank you very much for your review.
We are glad to know that the quality, service, and speed of delivery met your expectations.
We hope to see you soon!
Excellent quality and easy shopping
Your shoes are always excellent quality and an easy shopping experience. Thankyou
September 29, 2025
Reply from The Art Company
Thank you very much for your review.
We are happy to know that the quality, service, and speed of delivery met your expectations.
We hope to see you soon!
Besides that me adress change didn't go…
Besides that me adress change didn't go through even though I contacted them via chat, my shoes arrived 3 days later!!! That's fast!
September 27, 2025
Reply from The Art Company
Thank you very much for your excellent comment.
We are deeply pleased to have met your expectations. We look forward to serving you again whenever you wish.
Reply from The Art Company
Thank you very much for your excellent comment.
We are deeply pleased to have met your expectations. We look forward to serving you again whenever you wish.
Reply from The Art Company
Thank you very much for your excellent comment.
We are deeply pleased to have met your expectations. We look forward to serving you again whenever you wish.
Fantastic experience
Fantastic experience - delivery to Australia completed in a week and I absolutely love my new boots! Gracias I love your work!!
September 15, 2025
Reply from The Art Company
Thank you very much for your review.
We are glad to know that the quality, service, and speed of delivery met your expectations.
We hope to see you soon!
Definitely suggested
It is the best possible company I could buy shoes from. The delivery is always quick, the shoes feel like I walk on clouds, super soft, and my skeleton, which is full of pain and problems, is profoundly relieved, since I started wearing art shoes exclusively
September 14, 2025
Reply from The Art Company
Thank you very much for your review.
We are glad to know that the quality, service, and speed of delivery met your expectations.
We hope to see you soon!
Absolutely delighted with my order
Absolutely delighted with my order! Searched without success for smart footwear to go with an outfit to attend a formal birthday party. Nothing was quite right. Found exactly what I was looking for in your sale, perfect! Ordered two other pairs at the same time; kept all three. I now have a colourful collection of well designed sandals for all occasions, and they are extremely comfortable. My congratulations to your design team.
September 6, 2025
Reply from The Art Company
Thank you for your rating and trust in the brand!
We're glad to know that the quality and design met your expectations.
We hope to see you again soon.
Repurchased the same style because it's so good!
I'm back for my second pair of Birmingham Chelsea boots, 3 years after the first pair I bought. The originals are still going strong into their 4th winter, so I felt like I had proved they are a worthwhile investment. I wish the oiled leather was still an option because those boots are incredible! I'm not sure my nubuck pair will last as long, but they are very soft out of the box and look different with the contrast elastic. Shipping is very reasonable for a speedy and reliable service. I received my boots in France within 5 days of ordering them.
September 6, 2025
Reply from The Art Company
Thank you for your rating and trust in the brand!
We are happy to know that the quality, service, and speed of delivery met your expectations.
We hope to see you again soon.
I buy them online.
Art shoes are my most favorite shoes on the planet. I buy about 5 pairs each year. I own a retail boutique in Canada and am always on my feet. These shoes have saved my feet and they are artistically styled. Love them and they always ship fast.
September 5, 2025
Reply from The Art Company
Thank you for your excellent rating and trust in the brand!
We are happy to know that the quality, service, and speed of delivery met your expectations.
We hope to see you again soon.
Great service and I love the boots!
September 5, 2025
Reply from The Art Company
Thank you for your excellent rating and trust in the brand!
We are happy to know that the quality, service, and speed of delivery met your expectations.
We hope to see you again soon.
The workmanship of the shoes is…
The workmanship of the shoes is excellent, they are extra comfortable, and the delivery was super fast and a smooth experience! Thankyou!
September 2, 2025
Reply from The Art Company
Thank you for your excellent rating and trust in the brand!
We are happy to know that the quality, service, and speed of delivery met your expectations.
We hope to see you again soon.
These shoes are so immediately…
These shoes are so immediately comfortable — no breaking in period — and stylish. I can’t seem to buy enough of their various loafers!
The shipping was so fast and delivery was accurate.
Will 100% buy more. A pleasure to shop with them.
September 7, 2025
Reply from The Art Company
Thank you for your excellent rating and trust in the brand!
We are happy to know that the quality, service, and speed of delivery met your expectations.
We hope to see you again soon.
Poor customer service
Poor customer service. Complaint: Shoes are too big. After repeated information and explanations, there was no free return receipt. I will not buy from Art Company again. I would not recommend it. Definitely not.
They offered me a solution that would be disadvantageous to me. They take no responsibility for complaints. The customer ends up paying twice. A no-go for me. That's not customer service.
August 30, 2025
Reply from The Art Company
Hello Gabi, we are very sorry about your experience.
Please note that eshop@lifeconcept has taken the necessary steps to resolve this issue.
We apologize for the inconvenience and appreciate your patience.
Brilliant customer experience as always…
Brilliant customer experience as always with The Art Company and order is always dealt with quickly!
Gorgeous, comfortable shoes always!
September 4, 2025
Reply from The Art Company
Thank you for your comment!
We're glad to know that the quality, service, and speed of delivery met your expectations.
We hope to see you again soon.
Beware of hidden shipping costs
I have worn Art shoes and boots for many years. I ordered directly from yourselves this time and I was shocked that I had to pay an additional £43 before I could get the order, because of shipping tax. This wasn’t something I was made aware of when ordering.
August 28, 2025
Reply from The Art Company
Hello Nicola, we sincerely apologize for your experience.
Please note that eshop@lifeconcept has taken the necessary steps to resolve this issue.
We apologize for the inconvenience and thank you for your patience.
Reply from The Art Company
Thank you for your review!
We're glad to know you liked the design and quality of the product.
Our team works every day to offer the best service and product.
We hope to see you soon.
Reply from The Art Company
Thank you very much for your excellent comment.
We are deeply pleased to have met your expectations. We look forward to serving you again whenever you wish.
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