The Art Company Reviews 

1,708
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Love your shoes! Bought a pair of 1894s while traveling in Netherlands and have worn almost every day since!. Crazy comfortable and much more stylish than tennis shoes. I decided to purchase another... See more

Company replied

Rated 4 out of 5 stars

Very fast delivery and responsive to my special request around delivery. My shoes were on sale but that savings was negated by the shoes going through the US in shipping and I had to pay almost $50 i... See more

Company replied

Rated 4 out of 5 stars

I am very dissapointed. The shoes I received are multi-colored, whereas the picture on the website showed them as only cream white. And now I have to pay 10 Euros to give back what was drscribed wro... See more

Company replied

Rated 5 out of 5 stars

Had difficulty to order and finally asked for help via instagram at midnight! Didn’t expect any reply but got it in 2 minutes! The lady was a) very professional, b) very helpful and patient and c) sup... See more

Company replied

Company details

  1. Boot Store
  2. Footwear Wholesaler

Written by the company

The Art Company es una marca española de calzado que se caracteriza por su diseño innovador, urbano y sostenible. Fundada en 1995 en La Rioja, España, pertenece al mismo grupo empresarial que también gestiona marcas como El Naturalista. The Art Company se enfoca en ofrecer zapatos con un fuerte carácter artístico, colorido y moderno, combinando creatividad y comodidad.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(1,708)

1,213 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loving my new shoes!

November 8, 2025
The Art Company logo

Reply from The Art Company

Thank you so much for your feedback!

We're glad to hear the delivery went well and the product arrived in perfect condition.

We hope to see you again soon.

Rated 5 out of 5 stars

Love these shoes

Love these shoes.
Art dealt really quickly with a query I had about the shoes, which helped with my decision to purchase. They arrived in great time and they are exactly as described and in the photographs, and are so comfortable and just what I wanted. Great value for money too.

November 8, 2025
The Art Company logo

Reply from The Art Company

Thank you so much for your feedback.

We're glad to hear the delivery went well and the product arrived in perfect condition.

We hope to see you again soon.

Rated 5 out of 5 stars

Good experience

Good experience. No complains

November 4, 2025
The Art Company logo

Reply from The Art Company

Thank you so much for your feedback.

We're glad to hear that the delivery went well and that the product arrived in perfect condition.

We hope to see you again soon.

Rated 5 out of 5 stars

Excellent quality products and customer service

Very good experience with the products and the customer support

October 8, 2025
The Art Company logo

Reply from The Art Company

Thank you so much for your review!

We're glad to hear that the delivery went well and that the product arrived in perfect condition.

We hope to see you again soon.

Rated 5 out of 5 stars

Excellent experience, as usual!

I have purchased from Art company multiple times over the years, and every time I have had a great experience. Reliable, fast, exceptional quality and comfort of the shoes. It is very easy to order from the online shop, they regularly inform about the status of the shipment by email, the delivery is extremely fast, the packaging is very good, the ankle boots I have just ordered are phenomenal. All in all, an excellent experience and a huge recommendation for purchase!

November 5, 2025
The Art Company logo

Reply from The Art Company

Thank you for your positive feedback.

We're glad to hear that the delivery went well and that the product arrived in perfect condition.

We hope to see you again soon.

Rated 5 out of 5 stars

I loved the trainers

I loved the trainers

November 1, 2025
The Art Company logo

Reply from The Art Company

Thank you so much for your feedback!

We're glad to hear the delivery went smoothly and the product arrived in perfect condition.

We hope to see you again soon.

Rated 5 out of 5 stars

Beautiful, funky sneakers!

Had concerns about UK Customs and ordering from Spain, but ultimatley there were no issues and I received my pair of blue Brightons - just beautiful!

October 31, 2025
The Art Company logo

Reply from The Art Company

Thank you so much for your excellent feedback.

We are delighted to have met your expectations. We would be happy to assist you again at your convenience.

Rated 5 out of 5 stars

Like at first sight, love at first step

Comfort 10/10, Style 10/10, Ease of walk 10/10, Shoe quality 10/10
Proudly wearing *art since 2010

October 29, 2025
The Art Company logo

Reply from The Art Company

Good morning!
We're so glad to read your review!
It fills us with satisfaction to know that your experience was excellent. We work with passion to achieve this, and comments like yours motivate us to keep going. Thank you for trusting us!

Rated 5 out of 5 stars

Great shoes and never had an issue with…

Great shoes and never had an issue with a delivery.

November 3, 2025
The Art Company logo

Reply from The Art Company

Thank you so much for your excellent feedback.

We are delighted to have met your expectations. We would be happy to assist you again at your convenience.

Rated 5 out of 5 stars

Footwear at its Finest

Superb design of footwear, great range, funky AF.

August 12, 2025
The Art Company logo

Reply from The Art Company

Thank you so much for your review! We're glad to hear the delivery went well and the product arrived in perfect condition.

We hope to see you again soon.

Rated 5 out of 5 stars
The Art Company logo

Reply from The Art Company

Thank you so much for your feedback!

We're delighted to hear that the quality, service, and delivery speed met your expectations.

We hope to see you again soon.

Rated 4 out of 5 stars

Comfort

First of all, I am very satisfied with the quality and style of the shoes, and second, they are extremely comfortable. The website is very clear and easy to use. The only small minus is the return of goods specifically from Latvia. Unfortunately, returns in Latvia do not work, as indicated in The Art company's return instructions.

October 21, 2025
The Art Company logo

Reply from The Art Company

Thank you very much for your comment! We are glad to hear that the delivery was smooth and that the product arrived in perfect condition.

In any case, we regret that the return process was difficult for you.
We continue working to offer the best service and product to our customers.

We hope to see you again soon.

Rated 5 out of 5 stars

Verry quick delivery

Verry quick delivery. Good quality.

October 15, 2025
The Art Company logo

Reply from The Art Company

Thank you so much for your comment! We're glad to hear that the delivery was smooth and that the product arrived in perfect condition.

We hope to see you again soon.

Rated 5 out of 5 stars

This is my fourth pair of Art sneakers

This is my fourth pair of Art sneakers. I bought my first pair 18-20 years ago. 3 of those 4 pairs are still in use. The round toe is aesthetically pleasing while I find the flat sole and wide toe box great for my feet. You're not walking to Timbuktu or running a marathon in them but for standing around and everyday use, let's say, they are ideal.

October 19, 2025
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Reply from The Art Company

Thank you so much for your comment! We're glad to hear that the delivery was smooth and that the product arrived in perfect condition.

We hope to see you again soon.

Rated 1 out of 5 stars

I still have not recieved my order

I still have not recieved my order. According to UPS it is in a warehouse in Madrid and has not been scanned for 3 days! any help to get it to me would be gratefully recieved

October 20, 2025
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Reply from The Art Company

We deeply regret your experience.

Please note that eshop@lifeconcept.com has taken the necessary steps to resolve this issue.

We apologize for the inconvenience and appreciate your patience.

Rated 1 out of 5 stars

Never again

Ordered shoes in my usual size and checked sizing chart before too.
Not only paid for shipping, shoes didn't fit, way too small when they should have been a bit large. I also had to pay 10€ for sending back.
Never ordering anything from your page directly again.

October 12, 2025
The Art Company logo

Reply from The Art Company

We deeply regret your experience.

Please note that eshop@lifeconcept.com has taken the necessary steps to resolve this issue.

We apologize for the inconvenience and appreciate your patience.

Rated 5 out of 5 stars

I have loved ART for over 20 years

I have loved ART for over 20 years. Well made and true to size. Great styles and colours.

October 16, 2025
The Art Company logo

Reply from The Art Company

Thank you for your review! We're glad to hear that the delivery was smooth and that the product arrived in perfect condition.

We hope to see you again soon.

Rated 5 out of 5 stars

Art forever

I'm buying Art shoes for more than 30 years, because of quality and sustainability.
For me, it is very important taking care of our planet, and that is one of the reasons why I chose Art.
Design is "different", and I like it, quality as well.

October 6, 2025
The Art Company logo

Reply from The Art Company

Thank you for your review! We're glad to hear that the delivery was smooth and that the product arrived in perfect condition.

We hope to see you again soon.

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