The Atelier Reviews 

287
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 269 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the stunning artwork, noting that the detailed designs, excellent quality, and vibrant colors truly exceed their expectations. Buyers also highlight the smooth and engaging ordering process alongside the remarkably fast, careful, and secure delivery service. Many people also mention feeling emotionally touched by how accurately their personalities and spirit animals were captured. Some reviewers were not happy with the product format, mentioning that the items resembled basic photographs or printouts rather than painted artworks. Conversely, a small portion of people felt frustrated by packaging issues or delivery choices that left parcels exposed or warped.

What people talk about most

Product

Customers had positive experiences with product, expressing overwhelming satisfaction with the stunning... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the artwork and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive promptly and securely... See more

Order

Customers consistently note positive experiences with order processes that are described as seamless and... See more

User experience

Users describe positive interactions with user experience, highlighting an easy ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am delighted with the results of my print (totem). I was curious but didn't have high expectations when I answered The Atelier's simple questions online. Which elements & colors do I identify with?... See more

Company replied

Rated 5 out of 5 stars

The portrait of my self and my spirit bear arrived much quicker than expected and just blew me out of the water. It is thoughtful, moving, meaningful, very beautiful and for me a remarkable evocation... See more

Company replied

Rated 5 out of 5 stars

I was amazed at the picture generated from a headshot. The person in the photo captures how I view myself, confident, accomplished, assertive. However, apparently the questions did not capture the e... See more

Company replied

Rated 5 out of 5 stars

This was fascinating. Frankly, I expected a cheesy, broad sweep of characteristics common to us all. This reading was more personal & specific. I enjoyed the process & will study the information movin... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

287 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(287)

288 reviews in the last 12 months

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Rated 5 out of 5 stars

High quality print on canvas

High quality print on canvas. It's worthy of being displayed in any home but needs a frame to truly accentuate its color and depth.

September 9, 2026
Unprompted review
The Atelier logo

Reply from The Atelier

Thank you for your feedback! We're very happy that you like your portrait. We hope you'll find the perfect frame to showcase it :)

The Atelier Team

Rated 5 out of 5 stars

I rarely leave reviews

I rarely leave reviews, but had to leave one for these folks. I have never had any kind of portrait done before, but this one was so beautiful I had to purchase it. Nothing but amazing compliments from friends and family. I could not be more pleased. I almost cried at how much I love it. It makes me feel good and so happy every time I look at it. I really feel you won’t be disappointed ordering a canvas from them. Also very nicely framed.

September 10, 2026
Unprompted review
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Reply from The Atelier

Thank you for taking the time to leave us such a lovely review :)
Thank you for your trust.

The Atelier Team

Rated 3 out of 5 stars

Promised creations

The animal spirit totem picture is really beautiful and illustrates the personal reading very well. I am, however, not satisfied with the lack of the promised frame. The picture is on canvas stretched over a frame underneath.

I also have not received the Guardian Angel picture or Aurora picture that I purchased. When will I receive these? The Guardian Angel picture was approximately $25-$30. I am waiting for these other items.

Lisa Ramsey 9/9/26

September 9, 2026
Unprompted review
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Reply from The Atelier

We are very pleased that you like your portrait.
However, sorry for the confusion, it is clearly stated on our website that this is a canvas on a wooden frame.

You should have received an email with access to your customer portal to view your other portraits. However, rest assured, I have just resent you an email with the necessary link :)

The Atelier Team

Rated 5 out of 5 stars

I was very impressed with the speed and…

I was very impressed with the speed and quality of the images. (I ordered 3.)

A good likeness of one in particular. A lovely image in the other two, one being a better likeness than the other, but we liked both and both were beautiful pictures. Very pleased in our dealings with this company.
Every promise met and delivery within the 7 days promised. Will use again. Thank you!

September 9, 2026
Unprompted review
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Reply from The Atelier

Thank you so much for your feedback and for sharing your experience.
We are very happy that you love your portraits :)

The Atelier Team

Rated 5 out of 5 stars

The portrait arrived on time and looks…

The portrait arrived on time and looks absolutely amazing 👍. Thank you so much for helping me learn about my spirit animal and why I’ve always felt drawn towards fauna and flora.

September 8, 2026
Unprompted review
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Reply from The Atelier

Thank you for your trust in us. We're delighted to have been able to answer some of your questions through your reading!

The Atelier Team

Rated 5 out of 5 stars

Thank You for my portrait

Thank You for my portrait. It was done very well, and really looks very much like me. I also appreciated getting it in a timely manner. Will also recommend your product to the friends that will see my portrait!
Yours Linda

August 28, 2026
Unprompted review
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Reply from The Atelier

Thank you for your trust, Linda! And thank you for spreading the word about us :)
We're so happy to make you happy.

The Atelier Team

Rated 4 out of 5 stars

Exactly as shown in the preview.

I love the finished product and it arrived in perfect shape because of the packaging. It is now framed and hanging on my wall. My only complaint is that the delivery company left it in the foyer instead of delivering it to my door. I live in an apartment building with 112 suites. I'm lucky the occupants are honest and no one took it as has happened on previous occasions.

September 8, 2026
Unprompted review
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Reply from The Atelier

Thank you for your feedback, Judy. We're delighted that you're happy with your portrait and that it has found its place in your home.

We've taken note of your comments regarding the delivery and will be sure to pass them along to our carrier. Thank you.

The Atelier Team

Rated 5 out of 5 stars

The product itself is gorgeous

The product itself is gorgeous. The service was excellent and it arrived very quickly. I'm very pleased with this company and would highly recommend it to anyone who is unsure.

September 4, 2026
Unprompted review
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Reply from The Atelier

Thank you for your feedback. We're delighted to read your review, it truly warms our hearts to know that you love your portrait and that your experience was a positive one! Thank you!

The Atelier Team

Rated 3 out of 5 stars

Didn’t really like the way you had me…

Didn’t really like the way you had me portrayed. I thought one of the other ones you sent me were better.. now I can’t seem to find the digital ones I paid for .. I viewed them . I thought they were better than the portrait on of me in blue. Now I can’t find them . I paid for them ( 79.00) are they not mine to keep and copy for my own? Please reply

August 31, 2026
Unprompted review
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Reply from The Atelier

Hello,

I want to reassure you that all your purchases belong to you, and you can find them in your customer portal. From the moment of your purchase, you received emails with the links. Please don't hesitate to contact our customer service to request access, we would be more than happy to resolve this with you.

Regarding your portrait, we take all feedback into account. Thank you.

The Atelier Team

Rated 5 out of 5 stars

On a whim I asked to see my spirit…

On a whim I asked to see my spirit animal...the artwork and response was personal and interestingly my spirit animal has really been with me through a major portion of my life...when I wrote them the story...it was a personal response...I can recommend whole heartedly

September 4, 2026
Unprompted review
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Reply from The Atelier

Thank you for trusting us :) We're delighted that you like your portrait.

The Atelier Team

Rated 5 out of 5 stars

I received everything i ordered in a…

I received everything i ordered in a timely manner. The picture is amazing. I cant wait to frame and hang it! The quality is appropriate for the price. Glad i ordered it!

September 1, 2026
Unprompted review
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Reply from The Atelier

We are delighted to hear from you, thank you for your feedback!

The Atelier Team

Rated 5 out of 5 stars

Arrived as advised

Arrived as advised. Love the print looking to frame and display thank you

September 7, 2026
Unprompted review
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Reply from The Atelier

Thank you for your feedback, Lynn, we're certain it will look beautiful framed!

The Atelier Team

Rated 5 out of 5 stars

It's beautiful

It's beautiful! Very good quality and it came sooner than I thought it would. Very easy to order.

September 6, 2026
Unprompted review
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Reply from The Atelier

We are truly delighted to hear from you, thank you for your trust!

The Atelier Team

Rated 5 out of 5 stars

Totem portrait

I love how it turned out. I will Display it proudly.

September 6, 2026
Unprompted review
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Reply from The Atelier

What joy to know that you like your portrait :)

The Atelier Team

Rated 5 out of 5 stars

It was exactly what I ordered

It was exactly what I ordered. Very pleased with the product. It arrived sooner than I thought and it will look great on the wall.

September 5, 2026
Unprompted review
The Atelier logo

Reply from The Atelier

Thank you for sharing your experience with everyone :) And thank you for your trust!

The Atelier Team

Rated 5 out of 5 stars

I absolutely love my photo with my…

I absolutely love my photo with my spirit animal it’s beautiful and arrived on time ❤️

September 5, 2026
Unprompted review
The Atelier logo

Reply from The Atelier

We are very happy that your portrait meets your expectations, thank you.

The Atelier Team

Rated 4 out of 5 stars

Very good artwork from this company

Very good artwork from this company. I loved the concept of a spirit animal and the outfit colour you choose. Quite daunting to order but only because I have never ordered anything like this before. Arrived quickly and securely packaged.

September 4, 2026
Unprompted review
The Atelier logo

Reply from The Atelier

Thank you for sharing your experience, and we're delighted that you trusted us for a home delivery :)

The Atelier Team

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