Eurogroup International Movers Reviews 

231
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Shelley was fantastic. Really went above and beyond to try and help me and my family with our short notice emergency move, could not have asked for better and more responsive support

Rated 5 out of 5 stars

We used Eurogroup for our move from Saudi Arabia to the UK. The entire experience was great. They kept me updated on the progress from Saudi Arabia to the UK including dates and timings. A special men... See more

Company replied

Rated 4 out of 5 stars

We did two moves with Eurogroup: the UK end of a move from the US, and a subsequent move within the UK. The crews on the day were great: hard-working, cheerful and helpful. Everything arrived intact... See more

Company replied

Rated 5 out of 5 stars

We were recommended to contact Eurogroup by our friends who have moved with them a few times. They called me straight away after I emailed to request a quote. Jordan met us for the survey the next day... See more

Company replied

Company details

  1. Moving Company
  2. Storage Facility

Written by the company

Domestic and International relocation has been our area of expertise since opening over 25 years ago. The EUROGROUP and all the people who make us what we are, are dedicated to delivering a high quality service in the home moving industry with the knowledge and experience of our move managers forming the foundation of every move project we undertake. Whether our customers are moving home within the UK, throughout Europe or around the world, we listen to what they want, guide them on what they may need and work in partnership with them to provide the best solutions whether their move is straight forward or very complex. With offices in the UK, France, USA and a trusted partner network around the world, we are yet to come across a move we are unable to accommodate carrying out in excess of 8,000 moves per year. Whilst no two moves are the same, our move mangers continually demonstrate a genuine care and attention to our customers’ needs. This has created a strong level of trust among our customers, strengthened our reputation in the moving industry and has made us stand out among our competitors.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

231 reviews

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No recent history of asking for reviews

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4.3

All reviews

(231)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Eurogroup handled the UK leg of our move from Singapore.

Eurogroup handled the importation of our container from Singapore. Chelsea Carter did a great job of keeping me up to date with what was going on and organised a fabulous team of movers from Red Lion Removals of Cardiff.
Everyone worked hard to get us into our house before the bank holiday weekend and the team assembled our beds and bookshelves quickly and carefully.
Would definitely recommend Chelsea and the team from Red Lion Removals.

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

Shipping from South Africa to UK

The Eurogroup handled the UK side of my goods from SA. I have no hesitation in recommending them.

Frankie Hand was brilliant in keeping us informed and updated every step of the way. The efficiency & frequency of communication was top-notch.

Our goods were delayed at port & that would've caused us significant panic. But because Frankie made sure were fully updated all the way, we were calm.

Our delivery was made yesterday and our goods were handled with care; even by the team who did the delivery!

The SA side was handled by SA Relocations; just an FYI.

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

Transport of personal effects from South Africa to UK

The level of communication was suffienct to feel confident that the consignment was being well handled though the entire process of loading , arrival, custom clearance and delivery.
The delivery was executed by two very helpful and polite young men. I would have no hesitation in recommending this company to anyone requiring transport of personal effects.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Great professionals and friendly too

Euro group were the UK-end of a recent international move back to the country. All the team were very professional and friendly to deal with, coordinated by Frankie Hands and delivered by Rob & Chris. We are very grateful to their support and if we travel internationally again, we will definitely use them again.

July 26, 2023
Unprompted review
Rated 5 out of 5 stars

We had a large shipment arrived from…

We had a large shipment arrived from Malaysia. I found them a very professional company and the guys moving the boxes/furniture etc were very efficient and obviously had carried this out many times

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

Frankie and her Team where amazing

It was absolutely a pleasure to see and feel the excellent service from EuroGroup. Our international shipping from Dubai to UK arrive safe and our shipping account Frankie kept us up to dated with our shipping the moment it arrived to UK port.
The two gentlemen that loaded off our household where amazing and super quick.
To Frankie and her team and to EuroGroup, a massive thank you.

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

Marvelous

I had the pleasure of working with a lady who went above and beyond expectations. I’d have bought her a beer, but I’m tight fisted so just bought one for myself 😀. Kept me informed every step of the way. Delivered when promised. Utterly brilliant.

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

Highly professional service

From the moment I reached out to the company for a quote, to assessment, packing, shipment, and delivery, they have been communicative, polite, and wonderfully professional. All teams involved made my international shipment a pleasure rather than a stress.
I am deeply impressed with, and grateful for the competency and care everyone demonstrated, especially my coordinator Miss Frankie Hand.
They are all very good at what they do!

June 19, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely THE BEST

Cannot thank Frankie and her team enough for their professional and friendly attendance to my shipment.

Absolutely amazed at their positive attitude, they manner in which they kept me informed and their support after having the worst ever experience with S A Relocations.

Well done Frankie and Eurogroup International xxx

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great service!

After moving to the UK from Texas, I was very concerned about the arrival of our crates. I was kept informed every step of the journey, especially by our coordinator Miss Frankie Hand. She understood my concerns about the smaller streets over here vs truck sizes and the delivery instructions I gave were followed and made the crate delivery easy. The 2 men unloading our boxes were very pleasant and courteous also. Great experience!

June 9, 2023
Unprompted review
Rated 5 out of 5 stars

I was very pleased with the service…

I was very pleased with the service received. Chelsea was wonderful and kept me up-to-date with the status. I was also very pleased with the two gentlemen, Ali and Jordan, who unloaded my things. They went above and beyond.

May 30, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent inter-continental move by a professional company who provided a first class service. The staff provided first class updates throughout and I wouldn't hesitate to use them again.

May 23, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ms Frankie Hand held my hand through the process of getting our household goods through customs. She explained everything and assisted with each of my many questions. I cannot recommend enough.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Job well done

From the start the communication and updates were topnotch. Chelsea kept us informed of any updates and was responsible to any questions we had. Her estimate of delivery was spot on and we were very happy with the service provided.

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Good experience

Prompt arrival. Phone call in advance of arrival. 3 lads worked hard, listened to instructions, were affable, polite, communicated well with each other and with me.
Handled goods with care and skill.Frankie Hand acted as co-ordinator.She kept me informed promptly at each stage.

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience, great service

I recently relocated my family, wife and 2 boys from the USA to Scotland. All our interactions with Chelsea were very pleasant and helpful, Chelsea was responsive, efficient and provided us with accurate information. Our shipment was delivered on time, and they in fact sent 2 crews to unload our container into our storage unit. Highly recommend Eurogroup.

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous five star service from Eurogroup International

My wife and I recently relocated from South Africa to the UK.Eurogroup International were partnered with the company which packed, collected and despatched our possessions. This process was completed effectively and efficiently. As soon as the container was on the vessel bringing our shipment to the UK, Eurogroup International became responsible for keeping us informed every step along the way. Frankie Hand was the person assigned to do so. I must congratulate her and the whole team that she represents on the brilliant way we were kept informed as to where our shipment was in the process, and what we needed to do. Everything is now safe and sound in the UK. I would not hesitate to recommend them to anyone requiring their services. A huge 'thank you' to Frankie and Team Eurogroup International.

March 4, 2023
Unprompted review

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