We ordered the product on the weekend. First working day it was completed and shipped and came faster than projected times. Wonderful gift, high quality, just what we were looking for and all the bene... See more
Company replied
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Review summary
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So pleased with the gardeners bag I purchased for my sister. Very good quality and excellent durable material. Company very proactive with enquiries, and dealt with my issue with delivery, which was... See more
Company replied
Really happy with the products i ordered they are exactly like the photo online. The process was super easy and delivery was really fast! Only took around 2 days which is amazing! However one thing to... See more
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I bought 2 sets of engraved champagne flutes, one set for my daughter and son-in-law, and another set for my son and daughter-in-law. They were engraved beautifully with their married names. They ar... See more
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Company details
Written by the company
What can I say... We love laser cutting ! If its a gift item you need say hi and look at our range.. Follow us ob FB https://t.co/8mrDBHz8zk
Contact info
Woodhouse Croft, WV7 3JW, Albrighton Wolverhampton, United Kingdom
- thelaserboutique@gmail.com
- the-laser-boutique.com
4.6
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 10% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
I ordered a personalised key ring for…
I ordered a personalised key ring for my husband for our wedding anniversary. Royal Mail messed up the delivery and delivered it to the wrong house (no fault of The Laser Boutique). I contacted the company and they promptly sent me another key ring out and when it arrived I was very pleased with the quality of it. Great communication and lovely product. Thank you 🙂
August 4, 2026
Unprompted review
Reply from The Laser Boutique
Thank you very much for the review :)
I was very disappointed with this…
I was very disappointed with this company’s lack of customer service
I ordered a sweet tin for my son’s birthday, leaving plenty of time for delivery
They sent it to the wrong address, with the wrong house number on the shipping label, as confirmed by the house owner they tried to deliver it to
The courier returned it to them
I emailed them many, many times, explaining it was a birthday gift and urgent but they made no effort to expedite getting it back to me and were most unhelpful
They don’t provide a phone number to contact them directly
I finally received the tin days 4 days after the birthday and it was useless to me as I’d already had to buy another gift
I ordered on the 7th July and it didn’t arrive until the 31st of July, over three weeks later
And it had been sitting in their depot for 8 days before they returned it
Had they returned it promptly as I asked them, I’d have had it by the birthday
The tin itself is poor quality anyway
Not worth the money and the printing quality poor
The one I purchased on Amazon was much better quality and printed and delivered in 4 days, so I’d recommend if you have a deadline you try there instead
July 7, 2026
Unprompted review
Above and beyond
A huge thanks to Phillip who went above and beyond to make sure my order (having being let down by another company ), arrived on time..The vase l ordered was beautiful ..very fitting for the occasion.
I am already in the process of placing more orders from this company
Thank you Phillip
August 5, 2026
Unprompted review
Reply from The Laser Boutique
Thank you very much for the review :)
Planter
The planter I ordered for my grandmas memorial rose is fantastic! Sturdy hard wood. Rustic feel. Seems very durable! Was a little smaller than I imagined but still way worth it for the quality and the customer service. I enquired about how long it takes for them to process my order, hoping I could have it by a specific date and they were lovely enough to send it out that day and it has arrived 2 days early on Royal Mail tracked! Amazed with it all the speed the service and the quality! Thankyou so much
August 5, 2026
Unprompted review
Reply from The Laser Boutique
Thank you very much for the review :)
Fantastic product
Fantastic product, delivered in great time and answered all of my questions and requests promptly.
July 29, 2026
Unprompted review
Reply from The Laser Boutique
Thank you very much for the review :)
Great gift business
I would certainly reccomend this business. Excellent quality of goods and great support. Even with a little blip with my order they were hugely helpful and got everything sorted in record time. Definitely give them a look for gifts of all sorts for all ages.
July 20, 2026
Unprompted review
Reply from The Laser Boutique
Thank you very much for the review :)
Absolutely bloomin fabulous!!!
July 29, 2026
Unprompted review
Reply from The Laser Boutique
Thank you :) x
Great products with fast delivery.
Great products with fast delivery.
August 5, 2026
Unprompted review
Reply from The Laser Boutique
Thank you :) x
Lovely item arrived so fast 100%…
Lovely item arrived so fast 100% recommend illd buy gifts again from here thank you
August 1, 2026
Unprompted review
Reply from The Laser Boutique
Thank you so much for the review :)
Great
Really fast shipping. My aunty was very happy with her personalised spoon.
August 4, 2026
Unprompted review
Reply from The Laser Boutique
Thank you so much for the review :)
Very quick service and was very happy…
Very quick service and was very happy with the product I received. Very nice design as well, it was a birthday gift for my Mum.
August 1, 2026
Unprompted review
Reply from The Laser Boutique
Thank you so much for the review :)
I ordered a ice bucket for a annivsary…
I ordered a ice bucket for a annivsary it was amazing it was the first time I have use you and it won’t be the last
August 1, 2026
Unprompted review
Reply from The Laser Boutique
Thank you so much for the review :)
Reply from The Laser Boutique
Thank you so much for the review :)
Absolutely amazing
Absolutely amazing! It got processed and delivered really quickly. The quality of the product is brilliant too. Would definitely recommend!
August 1, 2026
Unprompted review
Reply from The Laser Boutique
Thank you so much for the review :)
Happy customer
I purchased a personalised item for my mum's special birthday. Fantastic service and excellent quality. I would definitely purchase from this company again.
July 31, 2026
Unprompted review
Reply from The Laser Boutique
Thank you so much for the review. Hope to see you back soon.
I had been asked to order a present for…
I had been asked to order a present for someone and was running out of time. I contacted the guys and received an email from Philip on Sunday evening saying place your order and I will make sure it reaches you on time. I ordered on the Sunday and the Engraved Wine box arrived on Wednesday. Cannot fault the service and the product was excellent quality.
Five Stars, highly recommend and will definitely use again!
July 26, 2026
Unprompted review
Reply from The Laser Boutique
Thank you so much for the review. Hope to see you back soon.
Wrexham AFC.
It's exactly what I was looking for, and delivery was quick and it was packaged really well.
August 3, 2026
Unprompted review
Reply from The Laser Boutique
Thank you so much for the review. Hope to see you back soon.
Great item and amazing customer…
Great item and amazing customer service. The owners of this company went above and beyond to help me. Look forward to buying again.
August 3, 2026
Unprompted review
Reply from The Laser Boutique
Thank you so much for the review. Hope to see you back soon.
Perfect wooden wedding anniversary gift
The planter made a perfect wooden wedding anniversary present for my garden loving husband. It came exactly as expected and is a lovely piece for the garden with the engraving I requested.
Dispatched and delivered quickly.
Excellent service.
July 25, 2026
Unprompted review
Reply from The Laser Boutique
Thank you so much for the review. Hope to see you back soon.
Lovely website so many things to choose…
Lovely website so many things to choose from spoilt for choice had my gift personlised and it's perfect thankyou
July 31, 2026
Unprompted review
Reply from The Laser Boutique
Thank you so much for the review. Hope to see you back soon.
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