We ordered the product on the weekend. First working day it was completed and shipped and came faster than projected times. Wonderful gift, high quality, just what we were looking for and all the bene... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
What can I say... We love laser cutting ! If its a gift item you need say hi and look at our range.. Follow us ob FB https://t.co/8mrDBHz8zk
Woodhouse Croft, WV7 3JW, Albrighton Wolverhampton, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 10% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We love the personalised planter we ordered from yourselves as a guft for my parents 40th wedding anniversary. My parents were so grateful for such a beautifully made and thoughtful gift
Very quick turnaround and delivery from ordering. Will definitely order again! Thank you

Reply from The Laser Boutique
About a week ago we ordered a personalised seed box for our granddaughter as a surprise present. It arrived today and is absolutely gorgeous. The quality is very good, far beyond our expectations for the price. I have sent photographs to all my friends with grandchildren in the hope that they look at Laser Boutique website when thinking of ideas for presents. Thank you so much.

Reply from The Laser Boutique
Excellent quality and a beautiful gift for your loved ones. Arrived on-time and good communication with Laser Boutique. Would definitely use again.

Reply from The Laser Boutique
Beautifully made and excellent customer service - went above and beyond for us. The children love the bird feeder and it looks very natural in our garden. 10/10 would recommend.

Reply from The Laser Boutique
Have just seen my sisters birthday gift in situ and the wooden bird feeder is lovely. Engraving adds that extra special touch.

Reply from The Laser Boutique
Simple request process and easy ordering.
Quick to respond to queries.
Quality tool box with a personal plaque was loved by my son.

Reply from The Laser Boutique
Amazing item love my new quirky butter dish, fantastic service and quick delivery. I will definitely be ordering some other bits

Reply from The Laser Boutique
Very fast delivery, great customer service and the product is finished to a high quality

Reply from The Laser Boutique
Ordered the personalised butter dish on Friday,paid the bit extra to get here sooner then worried it would not be here in time for our holiday.emailed Philip who made sure it was here yesterday (tuesday) literally as we were about to leave in our motorhome which is what I wanted it for. Couldn't of asked for better service, dish is superb and I will be looking on the website again I'm certain.

Reply from The Laser Boutique

Reply from The Laser Boutique
excellent range of bespoke gifts etc. and prices very reasonable. Delivery was prompt and well packaged. Items in pristine condition. I failed to claim the discount offered before placing the order but the extremely helpful Philip sorted this out for me retrospectively.
Highly recommended!!

Reply from The Laser Boutique
I order a planter to put on my mum's grave from her Grandchildren, and what a beautiful thing it is!
I order the plants also came very quickly and is just as advertised, I'm thinking of ordering a second one I'm that impressed, when I showed my children it brought a tear to there eyes , thank you so much ❤️

Reply from The Laser Boutique
Really excellent service. I’d left it too late, and ordered late in the day for an anniversary. Philip produced and shipped my order the following day, withstanding his newborn baby!!! Amazing service and so appreciated. Glass dome is great - heavy and simple just as I wanted. And board is lovely. Perfect gift. Thank you so much.

Reply from The Laser Boutique
I am very pleased with the item good quality, item was well packed and delivery was very fast.

Reply from The Laser Boutique
This arrived in very good time. Really good quality and the perfect gift for a retiring colleague. However to my dismay but due to an error on my part there was a mistake on the wording of the plaque! I emailed Abbey to say it was a lovely item and explained what I had done! She was brilliant and answered my message straight away even though it was Saturday evening ! She offered to send me a new plaque to fix my dilemma and confirmed early Monday morning that it was posted and on it's way. Excellent customer service and after sales, I cannot fault this seller a genuinely lovely experience from start to finish. A very big thank you Abbey for helping out here when it wasn't your fault in the first place 🙂

Reply from The Laser Boutique
Lovely personalised quality cutlery set - really pleased with my purchase and super fast delivery -thanks.

Reply from The Laser Boutique
A+ experience. Wanted a bespoke board etched. Care, consideration & attention to detail. Brilliant comms, well packaged & fast delivery once done. Thank you Philip. My daughter is going to love it.

Reply from The Laser Boutique
Excellent company, high quality goods and quick delivery

Reply from The Laser Boutique
⭐⭐⭐⭐⭐
I honestly can’t recommend The Laser Boutique highly enough.
I recently ordered a custom wedding ring box and, when it arrived, I initially thought there was an issue with it. After speaking with Philip, I realised the mistake was actually mine—I had unknowingly ordered the Grade B version, which is sold at a reduced price because of cosmetic imperfections. I simply hadn’t read the description properly.
Despite the misunderstanding being entirely my own, Philip couldn’t have been more understanding or professional. From start to finish, his communication was outstanding, and he genuinely wanted to make sure we were happy with our purchase.
The finished ring box is absolutely stunning and exactly what we wanted for our wedding. The craftsmanship is first-class, and it’s clear a great deal of pride goes into every piece that’s made.
In a world where great customer service is becoming increasingly rare, Philip has restored a little faith. His honesty, professionalism and willingness to help have left a lasting impression.
Thank you again, Philip. I’ll be recommending The Laser Boutique to anyone looking for beautifully crafted, personalised gifts.

Reply from The Laser Boutique
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.