The Portable Monitor Reviews 

405
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Slidenjoy/Portabl/The Portable Monitor different name, rebrand, same SCAM won't help you avoid the negative reviews we will continue until your refund you f!ed over all backers, we will never f... See more

Rated 1 out of 5 stars

ORDER #TPM14446 du 13 mars 2024 Paiement encaissé,jamais reçue. Contact par le suivi de commande qui ne répond pas aux questions et indique : I hope this message finds you well. This is Siha... See more

Rated 5 out of 5 stars

The Flex 14 is a perfect asset for 3D modelers like me. This sleek marvel simplifies my workspace with just one cable, effortlessly powering two additional displays. It's compact, reliable, and has be... See more

Rated 1 out of 5 stars

SCAM / ARNAQUE Do not buy this product under any circumstances, they have no stock and they only inform you about it after you've made the purchase. I've been waiting for 3 months and still hav... See more

Company details

  1. Computer Hardware Manufacturer

Written by the company

Discover our line of single and dual USB screen extenders. Step into the next era of laptop technology.


Contact info

1.9

Poor

TrustScore 2 out of 5

405 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.9

All reviews

(405)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

This remains a scam

This remains a scam! Every time the same excuses and I'm still waiting and this since 2019!!
Everytime another person answering you. Big promotional video's when having their first units available (is it even true?) and adds on Pinterest etc.
Keep away!

February 29, 2024
Unprompted review
The Portable Monitor logo

Reply from The Portable Monitor

Hello VDB,

I’m truly sorry for the ongoing frustration you've faced, particularly after such an extended period since 2019. Your feelings are valid, and we’re committed to changing the narrative that has been set. We are not a scam, and we’re taking significant steps to demonstrate this.

For concrete proof of our commitment, please note that Remi Thery recently shared a positive experience with us, highlighting the changes we’re making. Furthermore, our CEO will personally reach out to you to ensure your concerns are directly addressed and to arrange for your order's delivery.

Could you please email us your contact details at reviews@the-portable-monitor.com ? This will enable us to expedite this process and start making amends.

We’re determined to earn back your trust and show you our true commitment.

Sincerely,

Rated 1 out of 5 stars

It's a scam

It's a scam. They won't give you the product and won't return de money

May 10, 2023
Unprompted review
The Portable Monitor logo

Reply from The Portable Monitor

Hello Guillo,

Please accept our apologies for the wait, which I imagine must have been long for you.

I also want to let you know that we are finally getting back on track and are now able to deliver to our customers. However, I can assure you we are not a scam. You can also check out the review from Remi Thery, who was in a similar situation as you. After a call with our CEO, he understood our circumstances and decided to give us his trust one more time. He then received his package a few days later and is extremely happy with it.

Just to let you know, we are finally putting things in order and are determined to deliver to each of our customers.

Could you please send me your telephone contact details by email to this address reviews@the-portable-monitor.com so that we can get in touch to verify your information and schedule your delivery?

Once again, my deepest apologies for this wait.

Rated 4 out of 5 stars

My opinion about Flex 14"

I received my 14" Flex 1 month late (carrier rush during Black Friday and Christmas), but in the end I have no regrets, as the product is really high quality in terms of materials and screen resolution.

However, after testing several screen extensions from other brands (which I sent back), this is the one that best meets my expectations for several reasons:
- work from home and be more productive,
- to give a more professional image when I'm out and about with customers
- very good for a 17" computer (even if it encroaches by 1 cm on each side). What I like is that the computer is independent of the system: it's not held in a vice, and there's no risk of damaging the screen.
- space-saving when you have a shallow desk.
- quick software installation.

Negative point: stability due to its heavy weight. It tends to tip forward. To prevent it from moving, you need to set the tripod to its maximum open position. It's a shame you can't physically tilt the screen up and down.

A few months of use later, I'm satisfied with the product, it does the job. I don't know how I'll manage to work on a single screen again.

February 28, 2024
Unprompted review
The Portable Monitor logo

Reply from The Portable Monitor

Hello,

Thank you very much for your review.

This kind of review means a lot to us.

We are also working on all the negative point you are talking about.

Thank you very much, have a nice day.

Suzy From the support team.

Rated 1 out of 5 stars

SCAM − There is no product

I ordered in December 2021. Never got anything but lies. Every second month, I'd ask them about my delivery, and they'd say "you'll get it in 2 months" with another lie.
Truth is, they probably don't have a product.
Why they haven't been closed, though, is a mystery.

February 24, 2023
Unprompted review
Rated 1 out of 5 stars

It's been 9 years now..

It's been 9 years now... still no product and all they do is promise to deliver.

The product started as a Kickstarter project, where people could pledge (invest) money in the project and then you were promised a product when it was in production. The company assured us, that they would deliver in December 2015 and they already had a prototype which looked promising.

Then all the excuses started - they had issues with the hinches on the screens, they had issues with production, then Corona came around and so the production was also postponed, because everything was produced in China (which was funny, because they initially talked about production in Belgium where the company is placed).
And all the while you can see the "inventors" of this product living their best lives on Instagram and whatnot, travelling to tech fairs presenting their scam to the world, trying to scam even more people - it's hilarious we live in a world where people like these can wander around freely stealing money from people.

Long story short: it's 2024, not a lot of people have seen a product. I've talked to their support a few times now and last time I was told that 90% of their stock would go to fulfil old orders, but 10% would go to fill new orders. So basically you might be lucky to get a product, if you order now, but apparently if you're an original backer/investor or have ordered a long time ago, you might never see your product, since they spend your money producing products for new customers.

What a scam.

I've reported them to the EU Consumer Rights now - we'll see what they have to see about the whole thing.

In case you wonder if you should buy the product, the definite answer is: NO, stay away!

February 24, 2023
Unprompted review
The Portable Monitor logo

Reply from The Portable Monitor

Hello,

First, I would like to apologize for the 9 years of waiting.

secondly, we've had huge problems, as you mention in your review.

I also want you to know that you have not been scammed and that we are not a scam, on the contrary, we are a small company that has been taken for a ride.

We have now received our second stock and we are finally happy to be able to deliver to you.

Could I ask you for your phone number by email at this address reviews@the-portable-monitor.com so that the CEO can contact you to verify your information with you.

The 90% of people you mentioned will now be delivered.

Once again, sorry for the 9-year wait, I hope you will love the product.

Chris From the support team.

Rated 1 out of 5 stars

This business is a scam

This business is a scam. They have deceived many people out of their money by misleading, staling, lying and not delivering.

February 23, 2024
Unprompted review
The Portable Monitor logo

Reply from The Portable Monitor

Hello,

I'm really sorry for the delay in delivery.

As I said in a previous reply, we are not a scam but a small company that has found itself in great difficulty.

I would just like to ask for your phone number at this email address reviews@the-portable-monitor.com and the CEO of the company will call you to ask for more information and explain if you want to hear it, all the problems we had.

Again, I'm very sorry about all this.

Suzy from the support team

Rated 1 out of 5 stars

SCAM ALERT 2024

Please do not believe the green 5 star reviews…..really do your research on this company that have changed their name 5 plus times. SCAM SCAM SCAMS SCAMMERS SCAMMING. I gave them the order number more than 3 times and they keep giving excuses. I’ve asked for my money back and they want you filling out a form to obtain more personal information from you….why, when you have my credit card that paid for it in the first place. Now they trying to get all the. Negative reviews removed from trusted pilot.

June 23, 2023
Unprompted review
The Portable Monitor logo

Reply from The Portable Monitor

Hello,

I completely understand your opinion, I would probably do the same thing in your place.

But I want you to know that we are not a scam. We've had a lot of problems with the factory and a lot of other things.

May I ask for your phone number at this e-mail address reviews@the-portable-monitor.com The CEO will call you soon and explain if you want to hear all the problems and apologize again.

Again, we're sorry about this, we're in the process of sorting everything out to make everyone happy.

Suzy, from the support team

Rated 1 out of 5 stars

Accompte payé en 2016...

Accompte payé en 2016.... Jamais eu de news, rien reçu. Changement de nom de société, impossible de se connecter sur le nouveau site. Belle grosse arnaque de crowdfunding de nos amis belges. Alors pour preuve de ce que je dis :

Objet: Sliden'joy thanks you for shopping !
Date: 2016-08-05 13:44
De: "Sliden'joy" ............
À: ..............

Sliden'joy thanks you for shopping
Hi !

Thank you so much for your pre-order !

Thanks to this, you'll be one of the first people in the world to get the Slidenjoy :)

The remainder of the balance will be asked you in a few weeks, just before shipping.

We'll let you know :)

We invite you to like us on our Facebook page to be kept up to date with all stuff :

Your order :
Name : Ludovic L........
Email : l.........
address :..........
France

Model : twins abs orange 13"
Price excl. VAT : 349.00 €
Price incl. VAT : 422.29 €
Shipping : 39.00 €
Total : 461.29 €

Déposit : 60.00 €

Ps : pas 6 ans mais presque 8 ans.....

February 15, 2024
Unprompted review
The Portable Monitor logo

Reply from The Portable Monitor

Bonjour Ludovic,

Nous sommes désolés pour ce délai d'attente de 6 ans, qui est, je l'admets, beaucoup trop long.

Mais je vous rassure, nous ne sommes pas une arnaque, comme vous l'avez mentionné ci-dessus.

Pourriez-vous s'il vous plaît me communiquer votre numéro de téléphone ainsi que votre numéro de commande à cette adresse mail : reviews@the-portable-monitor.com ? Ainsi, nous pourrons vous passer un coup de téléphone pour vérifier vos informations avec vous.

Rated 1 out of 5 stars

They stole our money !

They stole our money !
We ordered more than 5 days ago, and they never sent us the product !
They always change their name with fake feedback from fake customers !
IT’S A SCAM !!!

February 23, 2024
Unprompted review
The Portable Monitor logo

Reply from The Portable Monitor

Hello Camille,

Please accept our apologies for the wait, which I imagine is not just 5 days, but rather 5 years?

We are finally in a position to deliver to everyone and are getting out of this long period of difficulty.

We agree that our name changes may have been worrying for you, but it was purely for internal reasons.

Moreover, we are not a scam but rather a small business facing significant challenges. You might want to check out the reviews by Julien de Carolis or Remi Thery, whom we personally contacted last week. We explained our issues over the years, and they understood our situation. They were kind enough to forgive us and give us their trust one more time. We shipped their orders the same day, and now they have their products and are extremely happy with them.

On another note, I also want to assure you that we do not fabricate reviews; all our reviews are genuine.

Could you please send us your telephone contact details by email to this address reviews@the-portable-monitor.com? Then, our CEO will contact you to verify your information and plan your shipping.

Rated 1 out of 5 stars

Beware of this scam since years

Beware of this scam since years. The Portable Monitor or Slidenjoy by "Thomas Castro" or "Charlee Jeunehomme" or "Laurent Wéry", all scammers not delivering any products

October 1, 2023
Unprompted review
The Portable Monitor logo

Reply from The Portable Monitor

Dear Ropa,

We are sorry if you have been waiting for one of our products for a long time.

We want to clarify that we are not a scam, as you may think, but a small company doing our best to get by.

You can check the reviews from Julien de Carolis or Remi Thery, who were among the first we contacted last week. They too had been waiting a long time for their parcels. They had a call with our CEO, who explained our situation and difficulties. They were willing to understand this and gave us their trust again. We shipped their orders that same day, and they are extremely happy with their products.

Please, could you send us your contact details by email to this address reviews@the-portable-monitor.com so that we can reach out to you to make things right?

Rated 1 out of 5 stars

I'd give negative stars if I could.

I'd give negative stars if I could.

I ordered this product three years ago, and still have not received it or received a refund. Many other people have had the same experience. We keep being told that "it's coming, we promise!" but it never does.

Also, the company keeps changing its name. When I ordered, it was Portabl. They have used at least three names that I'm aware of.

DO NOT BUY THIS PRODUCT FROM THIS COMPANY.

February 23, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! 3rd company name (see Slidenjoy and Portabl) they need to use to cover up.

Scammed hubdreds of people. I’ve been “waiting” since July 2015 (correction: 20th of April, 2014).

January 1, 2024
Unprompted review
Rated 1 out of 5 stars

Nothing since 2015...

I ordered their kickstarter back in 2015! We are in 2014 and still nothing... So they are taking money since 9 years now but still didn't deliver the first orders. Imagine ordering today ˆˆ
Run away from them.

February 11, 2023
Unprompted review
Rated 5 out of 5 stars

This is an excellent product

This is an excellent product! I have been using this when travelling and the compactness of it makes it worthwhile purchase. I'm used to using multiple screens at work so having the portable screens with me is super useful and convenient. I was initially skeptical because of the high cost but when I received the package, i can see why. Neat packaging, solid screens, definitely worth the money! Highly recommended as a gift to workaholics like myself.

February 10, 2024
Unprompted review
Rated 1 out of 5 stars

This is a total SCAM

This is a total SCAM. I ordered it 2 years ago and still getting the run around. I definitely would run from this fake business. I'm out $600.

February 7, 2024
Unprompted review
The Portable Monitor logo

Reply from The Portable Monitor

Hello Chuck,

We sincerely apologize for the 2-year wait, which is clearly far too long.

I also want to assure you that we are not a scam but a small company that has faced significant challenges and is finally starting to recover.

Moreover, we are not a scam but rather a small business facing significant challenges. You might want to check out the reviews by Julien de Carolis or Remi Thery, whom we personally contacted last week. We explained our issues over the years, and they understood our situation. They were kind enough to forgive us and give us their trust one more time. We shipped their orders the same day, and now they have their products and are extremely happy with them.

Could you please send your telephone contact details to this email address reviews@the-portable-monitor.com so our CEO can call you? This will allow us to explain our difficulties, verify your information with you, and plan your delivery.

Rated 1 out of 5 stars

DO NOT BUY… scammers

I wish I had looked closer into the company as like so many others I’ve been scammed by this company. Paid back in 23.07.2022 and never received. Then went through all the hoops to get a refund just to be caught bt the ridiculous AI bots or useless contact team who insist they can’t contact the billing team to see the status of my refund. I am gutted as I pride myself of researching before purchasing but I got caught!! PLEASE PLEASE DONT BUY FROM THEM. I’m going to try and take it higher up to citizens advice to get the company blacklisted but don’t know how much it will work.

July 23, 2023
Unprompted review
Rated 5 out of 5 stars

perfect for every workation

After a bumpy delivery phase, I'm now so happy to have received it.

The first attempts were uncomplicated and hassle-free. The set-up was easy, although I don't use the app at all, the image transfer works just as well via the USBC to USBC cable.

There is really nothing to complain about when it comes to screen quality, sharpness and colors are great.

I mainly use the mono when I'm travelling and working in our motorhome. It's perfect for this, super slim and light, it doesn't take up any space and is a huge asset for work.

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

I ordered the Mono Lite 15.6 laptop

I ordered the Mono Lite 15.6 laptop. It's a superb screen, great for extending your workspace... but still very mobile and very lightweight. With my laptop and this screen, I can work anywhere, on trains, planes, in my office, during shooting prod... and my clients are delighted when I offer them the screen by placing it on the back of my computer. We can easily and quickly work on a one-to-one session.
Thank you The Portable Monitor! I had to wait a little while to receive the product (I'm based in France)... but it was beautifully packaged when I received it, and it was a great experience every day!

February 4, 2024
Unprompted review

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