The Shade Hut Reviews 

166
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and appealing design of the products, often noting they surpass expectations for the price. Many people also highlight the excellent value for money, finding the items to be premium quality without a luxury price tag. Reviewers frequently commend the speedy and efficient delivery service, with many receiving their orders quickly and well-packaged. Many consumers found the ordering process to be very easy and straightforward. Overall, people are highly satisfied with their purchases and frequently recommend the company for its excellent products and service.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with their... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the robust, stylish, and premium... See more

Delivery service

People report positive experiences with delivery service, frequently praising the quick and speedy delivery... See more

Value for money

Customers consistently note positive experiences with value for money, often highlighting premium quality... See more

Price

Consumers find price to be positive, with many reviewers highlighting the great value and reasonable cost of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased two pairs of sunglasses from The Shade Hut, quality and price is unmatched compared to other sunglasses companies out there. Speedy delivery and general duty of care with how sunglasses are... See more

Rated 5 out of 5 stars

Ordered some glasses and they must of got bashed about by the delivery company and the lense kept falling out… but the company rectified the problem sent new ones straight out. Spot on to deal with.

Rated 5 out of 5 stars

The Shade Hut reached out to me after I contacted them reference an issue with my recently purchased sunglasses. They sent ame a replacement pair which arrived quickly. Very happy with the service an... See more


Company details

  1. Sunglasses Store

Written by the company

Established in 2018, located in London. We are dedicated to providing you only the best quality sunglasses in the industry. Our collections go through tough selection before they reach our store.


Contact info

4.8

Excellent

TrustScore 5 out of 5

166 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(166)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From browsing to ordering to receiving…

From browsing to ordering to receiving to wearing all six shades are absolutely fantastic can't fault them amazing quality strong sturdy and full protection from the sun highly recommended I'm sure I'll be adding to my collection 🙏👍❤️

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Quality

Quick Delivery, Sunglasses are great quality and are even better in person. Definitely worth buying a pair!

June 1, 2026
Unprompted review
Rated 3 out of 5 stars

Disappointed with delivery

Ordered two pairs of glasses as they looked high quality on the website. I spent £60 on two pairs so wasn't expecting much, but the glasses are actually decent. Also received no cleaning cloth as advertised. The biggest issue I had was how they were packaged and delivered. They were just put inside a thin jiffy bag, I would have at least expected a box given the fragile nature of the contents. A pair did come with a bent nose fixing but it's a miracle they didn't all come smashed to pieces with the final test being my postman jamming them through the letterbox.

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

I came across this brilliant Uk…

I came across this brilliant Uk company while doing work for charity
Shade hut kindly sponsor us now annually
I have also bought 3 pairs of sunglasses for myself through finding this company , great quality glasses various styles and fantastic prices
Highly recommended and first class customer service
RD

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

I regard myself as a connoisseur

I regard myself as a connoisseur of sunglasses and have many pairs, some are vintage. I have bought 4 pairs of the Ibiza range as really like the colours and blown away by the great deals. I didn't have the highest expectations as the price seemed too good. The sunglasses are exquisite and far exceeded all my expectations. Gave a pair to my brother and have already had compliments. Will be looking at some of the other ranges as great value and exceptional quality.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered some glasses and they must of…

Ordered some glasses and they must of got bashed about by the delivery company and the lense kept falling out… but the company rectified the problem sent new ones straight out. Spot on to deal with.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Above and Beyond

Purchased two pairs of sunglasses from The Shade Hut, quality and price is unmatched compared to other sunglasses companies out there. Speedy delivery and general duty of care with how sunglasses are delivered, all in protective casing so no damage in transit and sunglasses pouch provided. Couldn’t recommend highly enough!

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Bought a pair of great looking glasses but one of the nose pads dropped off after a short while and was lost. Contacted the guys at The Shade Hut and the problem was solved so quickly, no quibbling. First rate service.

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered of these about 5 years ago got…

Ordered of these about 5 years ago got no sun glasses then they emailed me a few months ago offering me sun glasses which I still didn’t receive very bad for ordering would not recommend

March 17, 2025
Unprompted review
The Shade Hut logo

Reply from The Shade Hut

Hi Nathan , we have sent you multiple emails in order to rectify the issue here for your order from 2023. We have already sent you over a full refund. Please get back to us regarding this matter, thanks in advance.

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