The Shade Hut Reviews 

166
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and appealing design of the products, often noting they surpass expectations for the price. Many people also highlight the excellent value for money, finding the items to be premium quality without a luxury price tag. Reviewers frequently commend the speedy and efficient delivery service, with many receiving their orders quickly and well-packaged. Many consumers found the ordering process to be very easy and straightforward. Overall, people are highly satisfied with their purchases and frequently recommend the company for its excellent products and service.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with their... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the robust, stylish, and premium... See more

Delivery service

People report positive experiences with delivery service, frequently praising the quick and speedy delivery... See more

Value for money

Customers consistently note positive experiences with value for money, often highlighting premium quality... See more

Price

Consumers find price to be positive, with many reviewers highlighting the great value and reasonable cost of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased two pairs of sunglasses from The Shade Hut, quality and price is unmatched compared to other sunglasses companies out there. Speedy delivery and general duty of care with how sunglasses are... See more

Rated 5 out of 5 stars

Ordered some glasses and they must of got bashed about by the delivery company and the lense kept falling out… but the company rectified the problem sent new ones straight out. Spot on to deal with.

Rated 5 out of 5 stars

The Shade Hut reached out to me after I contacted them reference an issue with my recently purchased sunglasses. They sent ame a replacement pair which arrived quickly. Very happy with the service an... See more


Company details

  1. Sunglasses Store

Written by the company

Established in 2018, located in London. We are dedicated to providing you only the best quality sunglasses in the industry. Our collections go through tough selection before they reach our store.


Contact info

4.8

Excellent

TrustScore 5 out of 5

166 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(166)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DONT BUY!

Ordered a pair of sunglasses 4 days ago and received no information about where they are and when they would be dispatched. I’ve tried many times emailing them but yet to receive a reply from them

July 10, 2025
Unprompted review
The Shade Hut logo

Reply from The Shade Hut

Hi Jake, please could you confirm your order number / email and we will be more than happy to look into this for you and come to a resolution as soon as possible! Thanks in advance

Rated 5 out of 5 stars

Great Service & Glasses

A great service. Delivery was very prompt and the sunglasses are fantastic. I would defo recommend The Shade Hut to purchase trendy sunglasses.

Marc

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service I have…

Best customer service I have experienced, they were very helpful with my order and they came exactly as described will definitely be ordering again.
Thank you shade hut

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

The shade hut

The shade hut. Is the only place to be shopping for shades this summer. The quality and product is outstanding. And customer service is the best I’ve received. I can’t recommend this company any more

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

cannot return!!! - ISSUE RESOLVED

Change of my review - after initial issues, customer service was superb. My issue was resolved and this is the hallmarks of great customer service. Thank you very much, will definitely recommend.

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Necessity for summer!

Don’t let the prices fool you! these are seriously good quality glasses for a great price. I’ve bought three pairs now and I’m sure I’ll be buying more in the future 😎

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Shade hut customer service

I had a problem with my order due to my own mistake but shade hut made sure it was sorted out and I got my order in time for my holiday really really good customer service

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered 5 pairs again ready for summer…

Ordered 5 pairs again ready for summer , I done the same last year , AND like every summer lost all 5 pairs! These glasses look & feel unreal , but at least I dont have to worry about losing my £700 tom fords . Service, quality is unreal . Honestly best out there . Thank you shade hut 👓

March 26, 2025
Unprompted review

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