The Shade Hut Reviews 

166
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and appealing design of the products, often noting they surpass expectations for the price. Many people also highlight the excellent value for money, finding the items to be premium quality without a luxury price tag. Reviewers frequently commend the speedy and efficient delivery service, with many receiving their orders quickly and well-packaged. Many consumers found the ordering process to be very easy and straightforward. Overall, people are highly satisfied with their purchases and frequently recommend the company for its excellent products and service.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with their... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the robust, stylish, and premium... See more

Delivery service

People report positive experiences with delivery service, frequently praising the quick and speedy delivery... See more

Value for money

Customers consistently note positive experiences with value for money, often highlighting premium quality... See more

Price

Consumers find price to be positive, with many reviewers highlighting the great value and reasonable cost of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased two pairs of sunglasses from The Shade Hut, quality and price is unmatched compared to other sunglasses companies out there. Speedy delivery and general duty of care with how sunglasses are... See more

Rated 5 out of 5 stars

Ordered some glasses and they must of got bashed about by the delivery company and the lense kept falling out… but the company rectified the problem sent new ones straight out. Spot on to deal with.

Rated 5 out of 5 stars

The Shade Hut reached out to me after I contacted them reference an issue with my recently purchased sunglasses. They sent ame a replacement pair which arrived quickly. Very happy with the service an... See more


Company details

  1. Sunglasses Store

Written by the company

Established in 2018, located in London. We are dedicated to providing you only the best quality sunglasses in the industry. Our collections go through tough selection before they reach our store.


Contact info

4.8

Excellent

TrustScore 5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(166)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prices!

Extremely happy with my new clout sunglasses. Excellent quality and purchased at a very reasonable price too. If you’re looking for a new pair of sunglasses and don’t want to break the bank, then look no further than the The Shade Hut.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. I’ve brought a few pairs over the years good price and good quality. Customer services is brilliant had an issue with one of my pairs which they sorted straight away no messing . Highly recommend

October 1, 2024
Unprompted review
Rated 1 out of 5 stars

Website states 1-2 days delivery!!

Website states 1-2 days delivery!!! I needed them by 5 days from ordering and 3 weeks down the line my sunglasses still haven’t been delivered. Not wanting to help either on email as they are sending me fake tracking numbers that are invalid on Royal Mail app. WANT A REFUND

July 20, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely Fantastic After sales…

Absolutely Fantastic After sales service and care from Amy at Shade Hut. Responded so quickly to my request with clear communication, and so helpful. Great customer service just as it should be. Highly recommend Shade Hut, great glasses too.
Many thanks. Neil

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Sunglasses

The sunglasses I ordered were exactly what I wanted for my holidays this year. The quality was very good, the price reasonable and the delivery speedy. I cannot fault anything.

I will definitely be purchasing from here again when I fancy a change.

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great sunglasses

Great sunglasses, I have 8 pairs now.
And they all look amazing.
Will be back to buy more.
You guys rock.
Nice to know you really know your stuff. 👍

June 15, 2024
Unprompted review
Rated 5 out of 5 stars

New Sunglasses Needed

The customer service experience and product quality are excellent. The glasses themselves are well made, comfortable and stylish, and the speed of delivery and communication has been very good.
Overall, a highly recommended product and seller.

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

I received my pink Ibiza sunglasses and…

I received my pink Ibiza sunglasses and was so pleased with the quality, weight, lens and colour! The only trouble is that they took four days to come. But that’s because I ordered on Easter bank holiday. In future I will re-order but not on a bank holiday. I think I look pretty sexy in them now!

April 1, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look