Had wrong delivery address on order phoned watch studio they sorted straight away which was very reasurring .then had to change watch as son liked another one ,emailed company all done in minutes ord... See more
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Review summary
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I ordered my watch on Monday morning and it arrived on Tuesday, brilliant service! My Armani watch is beautiful, perfect. Don't be tempted by 'sites' selling Armani watches at half the price. The revi... See more
Super efficient and quick. I ordered before cut off time. They dispatched same day and arrived the next day. I had both my watches within 12 hours of making order. Was packaged very nicely and pro... See more
I had such a wonderful experience with The Watch Studio. I initial watch I bought my husband was lovely but he would have preferred a leather strap instead of stainless steel. The return and reorderin... See more
Company details
Written by the company
The Watch Studio (London) is the number one source for designer watches, We are stock Emporio Armani watches, Dolce and Gabbana watches, Marc Jacobs Watches, Hugo Boss Watches, Michael Kors Watches, Hugo Boss Watches, DKNY Watches, Police Watches and Seiko Watches. The online shop was opened in March 2009 and has done over 55,000 successful transactions with a 96% customer satisfaction rate.
Contact info
United Kingdom
- 08448707592
- info@the-watch-studio.com
- the-watch-studio.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 38% of negative reviews
Typically replies within 1 week
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Great service delivery was very quick
Great service delivery was very quick , lovely watch would definitely use again.
December 19, 2025
Great price and delivery time
Fantastic warch my son loved it l, great price and ordered last minuite before christmas and arrived 2 days later
December 18, 2025
Do not use Royal Mail as your delivery service
No problem at all with the watch studio
Great watch, speedy delivery
However, Royal Mail delivery service is not up to standard- I was supposed to sign for watch.
Watch was left behind a small plant pot in front drive, no text or email to say when it would be delivered and no knock on door when it was left open for the public to take
Do not use Royal Mail as your delivery service!!!
December 11, 2025
Reply from The Watch Studio (London)
Thank you for your review we kindly ask you to amend the review if you're saying we are not at fault.
We use royal mail as they're the most reputable company for delivery within uk and as we offer free delivery we go for the most reputable affordable option, if we were to charge for deliveries we would look at companies like UPS or Fedex
The Watch Studio
Great product and service.
Product we ordered was lovely, promptly dispatched and delivered, it was a christmas present for my son who is so pleased with his new watch
December 7, 2025
Great service & quality item
Great service, watch was as described & well packaged. Our son was very happy with his gift!
December 17, 2025
They sell photo shopped images that…
They sell photo shopped images that look nothing like what they deliver and then expect you to pay for the return and also deduct money for their delivery of the fake goods
December 10, 2025
Reply from The Watch Studio (London)
Hello Samantha Mchendrie
We do not sell photoshopped images, we use images that manufacture provides, I am sure you're the same person who goes to McDonalds and complains if the burger doesn't match the image on display
Item is sold as advertised but many times we have Karen like customers who are impossible to please, and because of that we offer 90 days returns, someone like yourself who subscribed to trust pilot and the very first review happens to be negative.
All the best
The Watch Studio
Beautiful watch, swift delivery!
The watch arrived early. Was a signed for delivery, which pleased me as it wasn't just left anywhere. Beautiful looking watch, the photos don't do it justice! Would recommend.
December 3, 2025
Brilliant customer service!
Ordering process very easy.. With FANTASTIC customer service.
My order was lost in transit (Royal Mail issue, not the WATCH studio).
Spoke to customer services, who immediately shipped the order again and was received the next day. Would definitely use again.
December 2, 2025
Satisfied customer
I appreciate the design quality. My watch looks great and feels solid. I’m very happy with my purchase. Fast delivery and highly recommended.
December 1, 2025
My wife has had this watch before.but…
My wife has had this watch before.but it gave up on her.so when i saw it at a great price it was a no brainer to get it her.the correspondence was great and delivery spot on
December 3, 2025
Top value for money!!!
Got the watch i wanted for a great price that no other seller could get close to, It came the very next day on a tracking recorded delivery. I will 100% be making another order without a doubt, thanks for a top service and a fantastic watch ⌚️ 👍
December 5, 2025
Beautiful watch fast delivery very happy
December 2, 2025
Easy to order and quickly delivered
November 25, 2025
Excellent service fast delivery
December 1, 2025
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