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The5ers Futures Reviews 

231
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 204 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional environment, noting that the rules are clear, fair, and easy to understand. Consumers often mention that support teams are responsive and helpful, making the entire evaluation process very smooth. Traders also appreciate the exceptionally fast payouts and stable platforms provided for their daily trading sessions. However, some customers also noted occasional delays with payout processing times during recent months. A few people experienced technical platform glitches along with unexpected spread issues on specific instruments. Some reviewers expressed that certain trading platforms could be challenging for beginners or needed interface improvements.

What people talk about most

User experience

Reviewers highlight positive aspects of user_experience, noting that the platform is very user-friendly with... See more

Service

Reviewers mention positive feedback about service, noting fast payouts and a very good trading platform.... See more

Customer service

Users describe positive interactions with customer_service, noting that representatives are helpful,... See more

Product

Consumers find product to be positive, highlighting simple rules and great funded programs with fast payouts.... See more

Payment

People report ambiguous experiences with payment, reflecting a mix of satisfaction and frustration. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I’m absolutely satisfied with **The5ers**! The entire process has been professional, transparent, and fair from start to finish. From the challenge to becoming funded, everything went smoo... See more

Company replied

Rated 5 out of 5 stars

The5ers has been a great prop firm to work with. I just received my payout, and the whole process was smooth and professional. Their support team was responsive and helpful whenever I had questions. I... See more

Company replied

Rated 5 out of 5 stars

"A very user-friendly platform with smooth and accurate order execution. My entries and exits are executed seamlessly with zero slippage issues so far. Definitely a great firm that I would recommend t... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really great experience with The5ers Futures! 😁 One of the things I really like about their program is the clear and trader-friendly rules. The conditions are straightforward, r... See more

Company replied


Company details

Written by the company

The5ers Futures is a global Funded Trading Company empowering futures traders with structured, career-building opportunities. Through growth programs like Basecamp and our Rebate model, traders can scale their capital, strengthen consistency, and increase their long-term earning potential. Founded by professional traders, The5ers Futures was built to deliver a transparent, supportive, and growth-focused environment for traders committed to long-term success.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

231 reviews

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4.3

All reviews

(231)

229 reviews in the last 12 months

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Rated 1 out of 5 stars

I paid for a 150k futures account and…

I paid for a 150k futures account and my money was debited from my card. For 3 days now no account issued, no acknowledgment of payment. The most frustrating part is the support team that were so slow. I got a message from the trader support agent named Godwill to send the screenshot of payment and since then no response. Pls refund my money or issue the product I paid for. I rated 5ers and have been can versing for them but with this I don’t know…. . Pls do the needful as soon as possible.

July 27, 2026
Unprompted review
The5ers Futures logo

Reply from The5ers Futures

Dear Oluwabukola,

Thank you for sharing your experience.

We’re sorry for the frustration and confusion caused by the payment issue, especially given the time you’ve spent trying to resolve it.

We have reviewed the transaction and the additional information you provided, including the payment details from your bank. Our payment processor confirms that the transaction was marked as failed on our side, meaning the funds were not successfully captured or received by The5ers.

We understand that the transaction may appear as completed or deducted in your banking app. However, when a card payment is rejected by the merchant’s payment gateway after the bank has authorized the transaction, the funds can remain temporarily held within the banking/payment network. In this situation, The5ers does not have possession of the funds and therefore cannot issue a refund for a transaction that was never successfully received by us.

Our team has reviewed the matter and provided the available transaction information and guidance on how to follow up with your bank so they can trace and release the funds.

We understand that this is not the outcome you expected, and we sincerely apologize for the inconvenience this situation has caused. We appreciate your patience while the transaction was investigated and hope the matter can be resolved with your bank as quickly as possible.

As the transaction has been reviewed and the available information has been provided, we will consider the matter closed from our side.

We wish you all the best.

Best regards,
The5ers Futures Team

Rated 5 out of 5 stars

A shocking turn of events

I have to give 5ers the benefit of the doubt with the issues i had. Although it took some time all my issue were resolved by David. Even though i had breached the scaled account that had wrongly been given to me, they reactivated my prior account that was wrongly closed and had my balance and profit that i had achieved reinstated regardless of the lost trades on the breached account. I was honestly shocked to receive such a resolution as i cant image any firms retroactively looking past a breached account and putting things right as they were ment to be. Not to mention the fact i received my payout in less than 48 hours of my request. All in all i have to say im overwhelmingly please with house 5ers have gone about the issues ive had and their ethical business practices. Thanks again

July 29, 2026
Unprompted review
The5ers Futures logo

Reply from The5ers Futures

Hi Joshua,

Thank you for taking the time to share such a detailed experience! We're glad we were able to resolve the issues you encountered and restore your account and its balance and profits appropriately. We're also pleased to hear your payout was received in less than 48 hours.

Your patience and understanding throughout the process mean a lot to us. We truly appreciate your recognition of our efforts and ethical approach, and we wish you continued success in your trading journey!

Rated 5 out of 5 stars

I love The5ers

July 29, 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Abdelah,

Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

Great so far

Great so far, uncomplicated, quick at responding, good tools and platforms. Will try to update if I make a first payout!

July 28, 2026
The5ers Futures logo

Reply from The5ers Futures

Hi there,

Thank you for sharing your experience! We're glad to hear you've found the platform straightforward, our response times quick, and our tools helpful.

We appreciate your trust and look forward to celebrating your first payout with you. Wishing you continued success on your trading journey.

Rated 5 out of 5 stars

Trust The5er

I received help very quickly when I encountered a problem, and I am very satisfied with the support. Thank you very much!

July 21, 2026
The5ers Futures logo

Reply from The5ers Futures

Hi Le,

Thank you for your feedback! We're delighted to hear our support team was able to assist you quickly and resolve your issue.

Your satisfaction means a lot to us, and we wish you continued success with The5ers.

Rated 5 out of 5 stars

All good with futures

All good, nice futures

July 20, 2026
The5ers Futures logo

Reply from The5ers Futures

Hi there,

Thank you for your feedback! We're glad to hear you're enjoying your experience with our Futures program.

We appreciate your support and wish you continued success in your trading journey.

Rated 5 out of 5 stars

Easy rules

Great prop firm! The rules are very simple, clear, and not hard to achieve at all if you have good risk management. Highly recommend

July 27, 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Vlad,

Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

new approach worth appriciating

quick and new in industry approach

July 19, 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Anuj,

Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.

If you need anything, please feel free to reach out.

Rated 1 out of 5 stars

They can't handle issues

They can't handle issues. The issues part of your lossing they don't refund and even when you purchase they toke more than the challenge in the debit card.

July 20, 2026
Unprompted review
The5ers Futures logo

Reply from The5ers Futures

Dear Mohamed,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations, and we understand how disappointing it is to lose an evaluation account, especially when you believe technical issues may have contributed.

After carefully reviewing your case, our team thoroughly investigated the concerns you raised regarding your account balance, realized P&L, risk management behavior, and trailing drawdown calculations. Based on that review, we were unable to identify any discrepancies that affected your account or any evidence that the account was terminated incorrectly. Your account reached the applicable maximum loss limit in accordance with the program rules, which is why it was closed.

Regarding your concern about the amount charged to your debit card, the amount collected is the price displayed during checkout before the purchase is completed. If a bank applies additional fees related to currency conversion or international transactions, those charges are determined by the payment provider or your bank rather than by The5ers.

We understand that this outcome was not the one you were hoping for, and we appreciate that you took the time to raise your concerns with our support team. Every report we receive is reviewed seriously, and when a genuine platform issue is identified, we investigate it thoroughly. In your case, however, our review did not find grounds to restore the account or issue a refund.

We appreciate your feedback and remain committed to providing fair evaluations, transparent rules, and consistent support for all traders.

Best Regards,
The5ers Team

Rated 5 out of 5 stars

First prop firm I got engaged & very…

First prop firm I got engaged & very technical platform I like it and want to stay connected with firm for my bright future.

July 16, 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Nishant,

Your wonderful review is much appreciated. Thank you for your trust in our company! We look forward to supporting your future needs.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

Very nice platform

Very nice platform
Amazing experience future trading
Very easy to rule

July 24, 2026
The5ers Futures logo

Reply from The5ers Futures

Hi Malik,

Thank you for your wonderful feedback! We're delighted to hear you're enjoying the platform, the futures trading experience, and our clear, easy to follow rules.

We truly appreciate your support and wish you continued success on your trading journey!

Rated 5 out of 5 stars

This platform is legit I used this…

This platform is legit I used this trading bot Forexjam.org passed the challenge and now I started making profits constantly. thank you the5%ers

June 1, 2026
Unprompted review
The5ers Futures logo

Reply from The5ers Futures

Hi Ads,

Thank you for sharing your experience! We're glad to hear you've had a positive experience with The5ers and that you're now trading consistently.

We appreciate your feedback and wish you continued success on your trading journey!

Rated 5 out of 5 stars

This is very good platform

This is very good platform. Im happy to work here

July 17, 2026
The5ers Futures logo

Reply from The5ers Futures

Hi Zakaria,

Thank you for your wonderful feedback! We're delighted to hear you're happy with our platform and enjoy being part of The5ers.

We appreciate your trust and wish you continued success on your trading journey!

Rated 4 out of 5 stars

Headquarters located in the land of my…

Headquarters located in the land of my God. Good customer service ongoing education and i think some good progams. I am new thats all i can say for now. It is only one day now and i am very dissapointed . I was told of mt5 platform and now i am hearing of blackarrow and no transperancy it chaos i want my money back

July 20, 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Carl,

Thank you for your review! We’re happy you had a good experience, and we’ll continue striving for excellence to better serve you next time.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars
The5ers Futures logo

Reply from The5ers Futures

Dear Ruben,

Your wonderful review is much appreciated. Thank you for your trust in our company! We look forward to supporting your future needs.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

I honestly review for 5%ers futures…

I honestly review for 5%ers futures probfirm very very trusted, and fully support the trader.

July 13, 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Hashmi,

Thank you for your kind review. We're delighted to know you're satisfied with our service! We wish you continued success with us.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

Great propfirm!

July 13, 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Trader,

We appreciate your positive feedback. Thank you for choosing us! We’re committed to maintaining this level of service for you.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

It was great experience great…

It was great experience great flexibility in futures plan, now waiting for oayout

July 13, 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Sajjat,

Your wonderful review is much appreciated. Thank you for your trust in our company! We look forward to supporting your future needs.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

The best prop firm out there in the…

The best prop firm out there in the market

July 13, 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Udit,

Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

5%ERS Future Amazing Day Trade

Over the past couple of years, my experience with the 5%ers has been amazing, and now their special Future is the best in the industry. The EOD Drawdown, No Activation Fee, and Low Cost for the Challenge are very attractive features. The Trading Platform Black Arrow is so fast in execution that it will surely stand out and will remain the best among others. The support team handled all the concerns and queries with professionalism, understanding, and fairness. What impressed me the most was the speed and quality of their customer support. The team was responsive, communicated clearly throughout the process, and made every effort to resolve my concerns efficiently. Their willingness to assist traders and provide practical guidance truly reflects their commitment to customer satisfaction.
Another major strength of the 5%ers Future is its trader-focused environment. The trading rules are clear, transparent, and easy to understand, allowing traders to concentrate on developing and executing their strategies without unnecessary complications. Their Day Trade programs are designed to support consistent growth while maintaining a fair-trading framework.
The 5%ers Future is a great program for anyone looking for outstanding customer support, transparent policies, efficient payouts, and a genuine focus on helping traders succeed. I would confidently recommend the Future Day Trade Program to anyone who is looking for a professional, supportive, and amazing trading execution experience.

July 13, 2026
The5ers Futures logo

Reply from The5ers Futures

Hi Anwar,

Thank you for taking the time to share such a detailed and thoughtful review! We're delighted to hear you've had an amazing experience with The5ers over the years and that you're enjoying our Futures Day Trade program, BlackArrow platform, transparent rules, and dedicated support team.

Your recommendation means a great deal to us, and we're grateful for your continued trust. We wish you continued success and many more achievements on your trading journey!

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