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The5ers Futures Reviews 

378
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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable payout system, noting that earnings and fast withdrawals are processed smoothly within extremely short timeframes. Traders also point out the clear and fair rules, professional trading environment, and the responsive support team that always assists kindly whenever questions arise. Some reviewers were not happy with delayed account activations, constant operational issues, and unexpected technical glitches that severely disrupted their overall trading progress. A few people also experienced recurring problems with sudden withdrawal rejections, dashboard synchronization errors, or unhelpful customer service responses during critical daily trading moments.

What people talk about most

User experience

Users describe positive interactions with user experience, frequently highlighting the smooth, transparent... See more

Service

Clients share satisfaction regarding the service, frequently highlighting fast payouts, professional support,... See more

Customer service

Consumers find customer service to be positive, frequently highlighting the helpfulness and responsiveness of... See more

Payment

Customers consistently note positive experiences with payment, highlighting fast, hassle-free withdrawals and... See more

Product

People report positive experiences with product, highlighting the fast execution speed and well-designed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hey everyone! I just received my first 4 figure payout with 5ers futures and just received in less than 24 business hours. Appreciated 👍 Amazing experience ⭐ During my evaluation they gu... See more

Company replied

Rated 5 out of 5 stars

I really like the plans they offer with 5ers took payout last week, risk team had some issues but everything was resolved properly. Currently trading 5 accounts planning to take payout next week I wil... See more

Company replied

Rated 5 out of 5 stars

Great prop firm this is my 5th review after 5th payout of $4500 and growing great thing is if your account got breach when your payout is in process they still pay you if no restricted or shady p... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I’m absolutely satisfied with **The5ers**! The entire process has been professional, transparent, and fair from start to finish. From the challenge to becoming funded, everything went smoo... See more

Company replied


Company details

Written by the company

The5ers Futures is a global Funded Trading Company empowering futures traders with structured, career-building opportunities. Through growth programs like Basecamp and our Rebate model, traders can scale their capital, strengthen consistency, and increase their long-term earning potential. Founded by professional traders, The5ers Futures was built to deliver a transparent, supportive, and growth-focused environment for traders committed to long-term success.


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4.5

Excellent

TrustScore 4.5 out of 5

378 reviews

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4.5

All reviews

(378)

370 reviews in the last 12 months

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Rated 1 out of 5 stars

The 5ers Scaling Plan is a Hidden Trap – Confiscated My Real Profits!

I went with The 5ers based on their reputation, longevity, and positive reviews. However, recent signs like cheap promotional offers, payout delays, and hidden rules make it clear they aren't the same firm they used to be. Worse, they have a predatory, undocumented trap hidden in their scaling plan.

I passed a $25k futures account and hit a 10% profit. Under their automatic scaling program, my account was scaled up, and after their 20% split, my remaining earnings ($1,000+ USD) were locked inside the new scaled phase instead of being paid out.

Here is where the scam-like structure kicks in:
The Forced Scale-Up Trap: To request a payout on the scaled account, they force you to trade a new 4% target. While trading toward this, I breached the daily drawdown limit on the new phase.

1. No Buffer or Cushion: They locked my previously earned and confirmed profits inside the scaled account, yet refused to let me use those profits as a risk cushion or buffer above my daily drawdown level.

2. Total Confiscation: Because of a breach on the new scaled phase, they wiped my entire previous profit balance ($1,000+ USD) down to $0, treating locked-in earnings as forfeit.

I went through a 13-email back-and-forth with their support and risk management teams, and they completely hid behind rigid, unfair rules—stating that once an account is terminated, all funds inside it are forfeit.

Traders, beware: Do not trust their scaling plan. If you hit 9%, just withdraw your money. If you hit 10% and get forcefully scaled, your locked-in profits become a hostage asset that you can't use as a buffer, only to be wiped out if a breach happens.

You lost a customer, The 5ers. Shame on your predatory policies.

August 18, 2026
Unprompted review
The5ers Futures logo

Reply from The5ers Futures

Dear Parag,

Thank you for taking the time to share your experience and for explaining your concerns in detail.

We understand your frustration regarding the treatment of the carried over profit balance following the scaling of your account, especially as this was your first expected payout. We recognize the effort and performance that went into reaching the scaling stage and understand why this situation was disappointing.

We have thoroughly reviewed your account history, the applicable program terms, and the communications surrounding your case. As previously explained, once an account is scaled, the carried over profit balance becomes part of the new active account structure. Following the subsequent breach of the 4% EOD Trailing Drawdown limit, the account was terminated in accordance with the applicable rules, and the remaining balance is no longer eligible for withdrawal.

We understand that you may disagree with how the scaling structure operates, and we respect your position. Our Management team has reviewed the matter in detail and provided a final clarification regarding the account and the applicable terms.

We have also provided you with a resolution to help you move forward and continue your trading journey with The5ers. At this stage, we are awaiting your response regarding the resolution offered.

We sincerely appreciate the time and effort you invested in your trading journey with us. We hope the matter can be brought to a positive conclusion and wish you continued success in your future trading.

Best regards,
The5ers Futures Team

Rated 1 out of 5 stars

Trader ID 1255789 – Unacceptable 17-day delay and "Blocked by Broker" error!

I am deeply disappointed with the operational efficiency of The5ers. I successfully passed my Futures 1-Step Evaluation back on August 7th. Today is August 24th, which means it has been 17 days, and my funded account is still completely unusable!My KYC has been fully cleared and approved. On my dashboard, the account status shows a green "Funded" icon, but the backend is clearly frozen on "Waiting for Risk".When I log into the Black Arrow platform to trade, every single order is rejected with a hard server error: "Account is blocked. Blocked by broker." It is obvious that the Risk Team forgot to whitelist or unblock my account credentials on the live Nelogica trading server.I have sent multiple emails and today I received a template reply from support asking me to wait another 24-48 working hours. Waiting almost 3 weeks for a simple server-side account activation is highly unprofessional. If a standard account setup takes 17 days and requires constant escalation, it makes me deeply question how delayed and unreliable their profit payout process will be in the future.I demand immediate manual intervention from a Senior Risk Manager to fix this technical synchronization bug and activate my account #1255789 today.

August 7, 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Michał,

Thank you for taking the time to share your experience and for bringing your concerns to our attention.

We sincerely apologize for the extended delay you experienced following the successful completion of your evaluation. We fully understand how frustrating it must have been to complete the required steps and then have to wait longer than expected before being able to begin trading your funded account. We also recognize that the communication during this period did not meet the level of clarity and timeliness we aim to provide to our traders.

We have carefully reviewed your case and can confirm that the matter has now been fully resolved. Your funded account has been successfully activated, and you are now able to proceed with your trading as intended.

We understand that delays of this nature can be particularly discouraging, especially after you have invested time, effort, and commitment into successfully completing your evaluation. Your feedback regarding the waiting time and communication has been taken seriously, and we appreciate you giving us the opportunity to investigate and resolve the matter.

Our goal is to provide traders with a smooth and reliable experience throughout every stage of their journey, from evaluation through to the funded stage and beyond. While your experience did not meet those expectations, we are pleased that we were able to address the situation and get your account fully operational.

We truly appreciate your patience and understanding while the matter was being resolved. Most importantly, we hope that you can now put this experience behind you and focus on what matters most: your trading. We wish you continued success with your funded account and hope to see you make the most of the opportunities ahead.

Thank you again for your feedback and for choosing The5ers. We remain committed to supporting you throughout your trading journey.

Best regards,
The5ers Team

Rated 1 out of 5 stars

SCAMMERSSCAMMERSSCAMMERSSCAMMERSSCAMMERS…

SCAMMERSSCAMMERSSCAMMERSSCAMMERSSCAMMERSSCAMMERS

August 12, 2026
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Reply from The5ers Futures

Dear Mike,

We’re sorry to hear that you’re unhappy with your experience, and we understand that having an account terminated can be frustrating, particularly when you believed you had received different information regarding holding positions.

We have carefully reviewed your case, including your account activity and the support conversations you had with our team before the account was terminated. We want to clarify that the termination was not based on an arbitrary decision or a misunderstanding of your account.

Prior to your trading activity, our Support Team provided you with the applicable Swing account requirements, including the limitations on the number of contracts that can be held overnight.

Our review also confirmed that the account was holding 4 contracts on NQU6. In addition to exceeding the permitted overnight position size, the positions were held over the weekend, which is not permitted under the Swing account rules. These requirements apply regardless of whether the trader intended to hold the position for a longer period or believed that holding positions overnight was generally permitted.

We understand your point that you were told overnight trading was allowed. However, permission to hold positions overnight does not remove the applicable position size and weekend holding restrictions. This is why we reviewed the complete conversation history rather than relying only on a single statement.

Regarding your refund request, trading had already commenced on the account and the account was subsequently terminated due to a confirmed rule violation. Under our Terms & Conditions, fees are non refundable once trading has commenced, so we are unable to issue a refund in this case.

We also understand that you mentioned contacting your bank regarding the payment. Regardless of any external dispute, our records clearly document the relevant account activity and the information provided to you before trading. We have therefore completed our review and the decision remains unchanged.

We appreciate the time you spent with The5ers and regret that the experience ended this way. However, we believe it is important to provide this clarification so that other traders can understand that the account was terminated following a documented breach of the applicable Swing account rules, rather than as a random or arbitrary decision.

We consider this matter fully reviewed and closed, and we wish you the best in your future trading endeavors.

Best regards,
The5ers Futures Team

Rated 1 out of 5 stars

Denied my payouts saying i do…

Denied my payouts saying i do coordinated trading, i have never every done any coordinated trading, i don’t have multiple accounts, i don’t even copy trade my own funded accounts. No chance of any such activity. Risk is not providing any proof of such activities on my account.

Update: these are baseless accusations. No evidence or proof provided by Risk team

August 12, 2026
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Reply from The5ers Futures

Dear Jitesh,

Thank you for sharing your feedback.

We understand how frustrating it can be to have a payout request put on hold, but we would like to directly clarify the exact findings from our Risk Department regarding your account.

Following a thorough audit of your trading data by our compliance team, trade coordination was detected between your account and another trader's account. Our platform uses multi-layered risk monitoring tools that analyze precise execution timestamps, order types, symbols, and underlying trading logic to ensure fairness and compliance across our firm.

Under our Terms & Conditions, coordinated trading, trade copying between different users, or group trading across distinct profiles are strictly prohibited practices. Because these specific violations were identified during the review of your latest withdrawal request, the pending payout was declined.

While your initial payouts were processed smoothly prior to these findings, our risk and compliance teams continuously monitor all active accounts to ensure every trader strictly adheres to our program rules.

We operate with full transparency to protect the integrity of our trading environment, and our risk decisions are strictly enforced in accordance with our terms of service.

We wish you the best in your future trading endeavors.

Best regards,
The5ers team

Rated 1 out of 5 stars

KYC Complete before purchase

If your Kyc verification process complete before purchase any challenge , then i will make you 5 star review.

August 19, 2026
Unprompted review
The5ers Futures logo

Reply from The5ers Futures

Dear Trader,

Thank you for sharing your feedback.

We understand your request to complete KYC verification before purchasing a challenge. However, this is not possible because KYC and account verification are part of our compliance and funded account review process, which is triggered at the relevant stage of the program.

Before a trader reaches the funded stage, there is no funded account to activate or verify for live trading purposes. In addition, KYC approval alone does not replace the full review process, as account eligibility may also depend on trading activity, account history, risk checks, and compliance requirements.

For this reason, KYC cannot be completed as a guaranteed pre-purchase approval. Traders are welcome to purchase and trade according to the program rules, and once the required stage is reached, the verification process will be opened and reviewed by the relevant team.

We also requested additional information through Trustpilot so we could identify your profile and review your concern directly, but unfortunately, no response was received within the required timeframe.

If you still need assistance, please contact us at help@the5ers.com with your registered email address and account/order details. Our team will be happy to help.

Best regards,
The5ers Team

Rated 5 out of 5 stars

Hi again

Hi again , this is my third funded future account with 5er's , again I lost my second account due to impatiency and rushing thinks, I hope I can hold this account and commet to my trading process as in the evaluation, 5er's had the best trading conditions I found throughout the prop firms according to my personal search.

August 19, 2026
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Reply from The5ers Futures

Hi Mohammad,

Thank you for sharing your experience! We're glad to hear this is your third funded futures account with The5ers and that you appreciate the trading conditions we provide.

We wish you patience, consistency, and discipline as you work toward making the most of your new funded account. Wishing you continued success!

Rated 5 out of 5 stars

Trustworthy.

Trustworthy.

August 12, 2026
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Reply from The5ers Futures

Hi Siddharth,

Thank you for your feedback! We're glad to hear you find The5ers trustworthy.

We truly appreciate your confidence in us and wish you continued success in your trading journey!

Rated 5 out of 5 stars

Very good

It was a Great experience to Trade with The5ers

August 19, 2026
The5ers Futures logo

Reply from The5ers Futures

Hi Lenny,

Thank you for sharing your experience! We're delighted to hear you had a great experience trading with The5ers.

We truly appreciate your support and wish you continued success in the markets!

Rated 5 out of 5 stars

Simple rules and great funded programs

Simple rules and great funded programs

August 11, 2026
The5ers Futures logo

Reply from The5ers Futures

Hi Chinthana,

Thank you for your feedback! We're glad to hear you appreciate our straightforward rules and funded programs.

We truly appreciate your support and wish you continued success in your trading journey!

Rated 5 out of 5 stars

Great firm

Great firm! Using this firm from last 2-3 years. Trustworthy!

August 11, 2026
The5ers Futures logo

Reply from The5ers Futures

Hi Ramandeep,

Thank you for sharing your continued support! We're delighted to hear you've been trading with The5ers for the past two to three years and continue to find us trustworthy.

We truly appreciate your loyalty and wish you many more successful years of trading with us!

Rated 5 out of 5 stars

One of the best Future-Prop-Firms!!!

One of the best Future-Prop Firms in the Trading Industry! You'll enjoy trading here.
Fast payouts and a very good Trading Platform.
Thanks, The5ers!!! ❤️😎👍

August 11, 2026
The5ers Futures logo

Reply from The5ers Futures

Hi Wallstreet,

Thank you for sharing your feedback! We're delighted to hear you consider The5ers one of the best futures prop firms and that you're enjoying our trading platform.

We're also glad you've had a positive payout experience. We truly appreciate your support and wish you continued success! ❤️

Rated 5 out of 5 stars

Glitch resolved in less than 48hrs

There was a glitch in my account due to which my account was considered as breach.
But 5ers rectified it and gave me a new account with the profit!
That is the reason I trust 5ers! ❤️

August 18, 2026
The5ers Futures logo

Reply from The5ers Futures

Hi Suyash,

Thank you for sharing your experience! We're glad to hear our team was able to resolve the account issue and provide you with a new account including your profits.

We truly appreciate the trust you've placed in The5ers and are happy we could help. Wishing you continued success!

Rated 1 out of 5 stars

Delay in payment and restriction of trading instruments

After making two withdrawals, the withdrawal processing speed has slowed down significantly. It's been a whole week and I still haven't received the payment, with the status showing "On Hold." Additionally, NQ—the instrument I frequently trade—is also unavailable for trading today. I suspect the platform is deliberately restricting my account to push me toward trading other products.

August 9, 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Qingtan,

Thank you for sharing your feedback with us. We understand how frustrating it can be to wait for a payout, especially when you have already received previous withdrawals and are accustomed to a faster processing time.

We’re pleased that your withdrawal has now been successfully processed and paid out. We sincerely apologize for the delay and for the inconvenience and uncertainty it caused while the payout was showing as On Hold.

Regarding the availability of NQ, we also understand why this may have raised concerns, particularly as it is an instrument you regularly trade. However, the availability of a specific trading instrument is separate from the processing of your payout and is not intended to restrict or influence your choice of products.

We appreciate your patience while the matter was reviewed and resolved. Thank you for being part of The5ers, and we wish you continued success in your trading journey.

Best regards,
The5ers Team

Rated 5 out of 5 stars

One of the best Propfirm in the industry

One of the best Propfirm in the industry

August 9, 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Solanki,

Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars
The5ers Futures logo

Reply from The5ers Futures

Hi there,

Thank you for sharing your feedback! We're glad to hear you've had an overall great experience with The5ers.

We truly appreciate your support and wish you continued success throughout your trading journey!

Rated 5 out of 5 stars

Is magnific

August 7, 2026
The5ers Futures logo

Reply from The5ers Futures

Hi Joshua,

Thank you for your feedback! We're delighted to hear you're having a magnificent experience with The5ers.

We truly appreciate your support and wish you continued success in your trading journey!

Rated 5 out of 5 stars

Nice platform blackarrow for futures…

Nice platform blackarrow for futures without lag unlike tradovate

August 7, 2026
The5ers Futures logo

Reply from The5ers Futures

Hi Sourav,

Thank you for sharing your feedback! We're glad to hear you're enjoying BlackArrow for futures trading and appreciate the smooth, lag free experience.

We wish you continued success as you trade with The5ers!

Rated 5 out of 5 stars

Nice prof very good

Nice prof very good

August 7, 2026
The5ers Futures logo

Reply from The5ers Futures

Hi Chakradhar,

Thank you for your feedback! We're happy to hear you're having a very good experience with The5ers.

We appreciate your support and wish you plenty of success in your trading journey!

Rated 5 out of 5 stars

Payout

I’ve had a really great experience with The5ers Futures! 😁

One of the things I really like about their program is the clear and trader-friendly rules. The conditions are straightforward, reasonable, and give you a good environment to focus on trading consistently without unnecessary complications.

I also recently received my first payout, and I was honestly impressed by how fast the whole process was. I submitted my withdrawal request at around 4 PM, and by 2 AM the same night, my payout had already been processed!

Everything was smooth, fast, and straightforward from the challenge all the way to the payout.

So far, I’m extremely happy with my experience with The5ers Futures. Great rules, smooth process, and an incredibly fast payout.

Definitely a 5-star experience! ⭐⭐⭐⭐⭐

August 12, 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Marco,

We're so pleased to receive your positive feedback. Thank you for your support! We hope to continue providing you with top-tier service.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

5ers always best and reliable

5ers always best and reliable
I trade with confident and trust

August 13, 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Guhan,

Thank you for your kind review. We're delighted to know you're satisfied with our service! We wish you continued success with us.

If you need anything, please feel free to reach out.

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