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The5ers Futures Reviews 

379
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable payout system, noting that earnings and fast withdrawals are processed smoothly within extremely short timeframes. Traders also point out the clear and fair rules, professional trading environment, and the responsive support team that always assists kindly whenever questions arise. Some reviewers were not happy with delayed account activations, constant operational issues, and unexpected technical glitches that severely disrupted their overall trading progress. A few people also experienced recurring problems with sudden withdrawal rejections, dashboard synchronization errors, or unhelpful customer service responses during critical daily trading moments.

What people talk about most

User experience

Users describe positive interactions with user experience, frequently highlighting the smooth, transparent... See more

Service

Clients share satisfaction regarding the service, frequently highlighting fast payouts, professional support,... See more

Customer service

Consumers find customer service to be positive, frequently highlighting the helpfulness and responsiveness of... See more

Payment

Customers consistently note positive experiences with payment, highlighting fast, hassle-free withdrawals and... See more

Product

People report positive experiences with product, highlighting the fast execution speed and well-designed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hey everyone! I just received my first 4 figure payout with 5ers futures and just received in less than 24 business hours. Appreciated 👍 Amazing experience ⭐ During my evaluation they gu... See more

Company replied

Rated 5 out of 5 stars

I really like the plans they offer with 5ers took payout last week, risk team had some issues but everything was resolved properly. Currently trading 5 accounts planning to take payout next week I wil... See more

Company replied

Rated 5 out of 5 stars

Great prop firm this is my 5th review after 5th payout of $4500 and growing great thing is if your account got breach when your payout is in process they still pay you if no restricted or shady p... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I’m absolutely satisfied with **The5ers**! The entire process has been professional, transparent, and fair from start to finish. From the challenge to becoming funded, everything went smoo... See more

Company replied


Company details

Written by the company

The5ers Futures is a global Funded Trading Company empowering futures traders with structured, career-building opportunities. Through growth programs like Basecamp and our Rebate model, traders can scale their capital, strengthen consistency, and increase their long-term earning potential. Founded by professional traders, The5ers Futures was built to deliver a transparent, supportive, and growth-focused environment for traders committed to long-term success.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

379 reviews

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4.5

All reviews

(379)

370 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5ers always best and reliable

5ers always best and reliable
I trade with confident and trust

August 13, 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Guhan,

Thank you for your kind review. We're delighted to know you're satisfied with our service! We wish you continued success with us.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

Nice firm and I secured a 4.5 k from…

Nice firm and I secured a 4.5 k from only 90$ accounts on 5ers futures

August 5, 2026
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Reply from The5ers Futures

Hi Solomon,

Thank you for sharing your experience! It’s great to hear you’ve had success with The5ers Futures and secured a $4.5K payout from your account.

We truly appreciate your trust in The5ers. Wishing you many more successful trades and payouts ahead!

Rated 5 out of 5 stars

★★★★★

★★★★★
Just passed another The5ers Futures challenge! 🚀
I’ve had another really good experience with The5ers. The challenge was clear, the rules were easy to understand, and everything worked smoothly. I especially like the focus on risk management and consistency.
This is now another challenge I’ve successfully completed, and I’m looking forward to continuing with The5ers. 💪📈
Thank you, The5ers! 🙌

August 5, 2026
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Reply from The5ers Futures

Hi Andreas,

Thank you for sharing your experience! Congratulations on successfully completing another The5ers Futures challenge, and we’re glad you found the rules clear and easy to understand.

We’re especially happy to hear you appreciate the focus on risk management and consistency. Wishing you continued success with The5ers!

Rated 5 out of 5 stars

Excellent future service

Excellent future service

August 12, 2026
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Reply from The5ers Futures

Hi Aakash,

Thank you for your feedback! We're glad to hear that you've had an excellent experience with our futures service.

We appreciate your support and wish you continued success in your trading journey!

Rated 5 out of 5 stars

Amazing prop firm Best customer service

Amazing prop firm
with best customer service in whole industry
Thank you

August 5, 2026
The5ers Futures logo

Reply from The5ers Futures

Hi Pallavi,

Thank you for your wonderful feedback! We're delighted to hear that you consider The5ers an amazing prop firm and appreciate our customer service.

Your kind words mean a lot to our team, and we wish you continued success throughout your trading journey!

Rated 5 out of 5 stars

One of the best futures plans…

One of the best futures plans (Daytrade) in the market right now and a robust support team

August 4, 2026
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Reply from The5ers Futures

Dear Ashique,

Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

I had a great experience with them

I had a great experience with them, their plans are also excellent. My only suggestion to them is to improve their website UI and make it user friendly and add different trading platforms also.

August 4, 2026
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Reply from The5ers Futures

Hi Vdev,

Thank you for sharing your experience! We're glad to hear that you've had a great experience with The5ers and that you like our plans.

We also appreciate your suggestions regarding the website interface and additional trading platforms. Feedback like yours helps us identify areas where we can continue improving the trader experience!

Rated 5 out of 5 stars
The5ers Futures logo

Reply from The5ers Futures

Hi Shivansh,

Thank you for your feedback! We're happy to hear that you've found The5ers a good firm and that your payout experience was easy.

We appreciate your trust and wish you many more successful trading and payout experiences ahead!

Rated 5 out of 5 stars

There’s a reason this company is rated…

There’s a reason this company is rated number one. Great packages and great customer services and support.

August 3, 2026
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Reply from The5ers Futures

Dear Trader,

Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

I’ve had a great experience with…

I’ve had a great experience with The5ers. The evaluation process was straightforward, the trading rules were clear, and the dashboard was easy to use. The support team was responsive whenever I had questions, and the payout process was smooth.

What I appreciate most is that The5ers focuses on disciplined and consistent trading rather than unrealistic targets. The scaling plan is also a great incentive for traders who want to grow over the long term.

Overall, I highly recommend The5ers to anyone looking for a professional prop firm with transparent rules and reliable payouts. My experience has been positive, and I look forward to continuing my journey with them.

August 7, 2026
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Reply from The5ers Futures

Hi Sumit,

Thank you for taking the time to share such a thoughtful review! We're delighted to hear you appreciate our clear rules, straightforward evaluation process, easy to use dashboard, responsive support, and smooth payout process.

It's wonderful to know you value our focus on disciplined and consistent trading. We truly appreciate your recommendation and wish you continued growth and success!

Rated 2 out of 5 stars
The5ers Futures logo

Reply from The5ers Futures

Dear Trader,

Thank you for taking the time to share your feedback regarding the 14 day waiting period.

We understand that the waiting period may feel lengthy or frustrating, particularly when you are eager to progress with your trading and access your eligible payout. We appreciate that different traders may have different expectations regarding payout timing, and we respect your decision to share your experience.

We also want to clarify that we made multiple attempts to contact you privately following your review. Our intention was to better understand what specifically you found frustrating about the 14 day requirement and to give you an opportunity to share any particular circumstances or concerns that may have affected your experience. However, despite our follow up messages, we have not received any additional information from you.

Without further details, we are unfortunately unable to determine whether there was a specific issue with your account or whether your feedback relates to the general payout conditions of the program. The 14 day requirement is part of the applicable program conditions and is communicated as part of the program structure.

We remain open to reviewing any specific concern you may have. If there was an issue with how the requirement was applied to your account, or if there is something about the payout process that you believe was unclear, we encourage you to contact our Trader Success Team directly and provide the relevant details. This will allow us to properly investigate the matter and provide you with a clear explanation.

We value genuine feedback from our traders, including feedback about areas where the experience may not have met expectations. At the same time, having the opportunity to review the specific circumstances behind a concern allows us to provide a more meaningful response rather than making assumptions based only on a general comment.

Thank you again for sharing your experience. We remain available should you wish to provide further details, and we wish you continued success in your trading journey.

Best regards,
The5ers Futures Team

Rated 5 out of 5 stars

5ers is tha user friendly

5ers is tha user friendly

August 7, 2026
The5ers Futures logo

Reply from The5ers Futures

Hi Prasanth,

Thank you for your feedback! We're delighted to hear you find The5ers user friendly and easy to work with.

We truly appreciate your support and wish you continued success on your trading journey!

Rated 5 out of 5 stars

Easy and trustfull

Easy and trustfull , not hard relus

August 6, 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Trader,

Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars
The5ers Futures logo

Reply from The5ers Futures

Hi Dorjderem,

Thank you for your kind feedback! We're delighted to hear you consider us an excellent futures prop firm.

We truly appreciate your support and wish you continued success on your trading journey!

Rated 5 out of 5 stars

Best in the industry

Best in the industry. At the top since 2016. Still reliable and provide the best customer support. Payouts are hitting the account faster now. Future side is also one of the best with huge potential.

July 29, 2026
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Reply from The5ers Futures

Dear Arshdeep,

We appreciate your positive feedback. Thank you for choosing us! We’re committed to maintaining this level of service for you.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

Easy to use platform..

Easy to use platform... passed in 2 days! Can't wait for my trading journey to begin.

August 5, 2026
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Reply from The5ers Futures

Hi Tamara,

Thank you for sharing your experience! Congratulations on passing in just two days. We're delighted to hear you found the platform easy to use and are excited to begin your trading journey.

We appreciate your support and wish you continued success in the exciting milestones ahead!

Rated 2 out of 5 stars

Account price was very cheap that's…

Account price was very cheap that's great good for beginners. But problem was in blackarrow platform spread. I literally face spread of 20 point or 200pip in gold. How can trade with that spread. Spread in newyork session that very bad experience for me.

July 28, 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Swapnes,

Thank you for taking the time to share your feedback. We’re glad to hear that you found our account pricing accessible, particularly for traders who are getting started.

We’re sorry to hear about your experience with the spread on Gold and understand why seeing a significantly wider spread would be concerning, especially during an active trading session.

After you reached out to us privately, we reviewed the details you provided, including the date and time of the trades in question. Our review confirmed that the wider spread was related to the futures contract being traded at that time and the liquidity conditions surrounding the transition between contracts.

Futures contracts can experience reduced liquidity and wider spreads as an existing contract approaches expiration and transitions to the next active contract. These conditions can have a direct impact on execution and are part of the live market environment.

We appreciate you providing the additional information that allowed us to properly investigate your concern. The matter has now been reviewed and clarified with you privately, and we consider the case resolved.

Thank you again for bringing this to our attention and for giving us the opportunity to look into your experience.

Best regards,
The5ers Futures Team

Rated 5 out of 5 stars

The5ers 5star

The5ers has been a great prop firm to work with. I just received my payout, and the whole process was smooth and professional. Their support team was responsive and helpful whenever I had questions. I'm really happy with my experience and look forward to continuing my journey with them. Highly recommended!

August 3, 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Trader,

We are truly delighted to hear about your positive experience with us, especially regarding your recent payout and our support team's responsiveness. We appreciate your kind words and look forward to supporting your continued journey. Thank you for your recommendation!

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

Great so far

Great so far! Top service

July 27, 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Gabriel,

Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars
The5ers Futures logo

Reply from The5ers Futures

Hi Reddy,

Thank you for your kind feedback! We're delighted to hear that you found our support team helpful.

Providing reliable assistance is always our priority, and we wish you continued success on your trading journey!

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