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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, most reviewers were let down by their experience overall. Many people reported unexpected charges of approximately £17.29 being taken from their bank accounts, which they did not authorize. Customers often stated they had never heard of the company or subscribed to any services, expressing confusion about how their bank details were obtained. Many people contacted their banks to report the issue, block future payments, and request new cards. However, some customers reported that despite their efforts, further attempts were made to process payments, sometimes with altered transaction descriptions.

What people talk about most

Payment

Reviewers highlight significant dissatisfaction with payment processes, frequently reporting unexpected... See more

Reviews shaping this summary

Rated 1 out of 5 stars

These are scammers who take £17.29 fraudulently on a monthly basis without any consent being given. Their company name was THEACC.co.uk in July and September, they then changed it to A1.ACC and are no... See more

Rated 1 out of 5 stars

How egotistical could you all be? Keep withdrawing funds from my account without my permission. To cancel the subscription, I sent a number of emails, but the support staff is, guess what, unrespon... See more

Rated 1 out of 5 stars

To payments taken from bank account. I did not subscribe. Contacted them and received this reply...Thanks for reaching out.   We completely understand that it's easy to forg... See more

Rated 1 out of 5 stars

Another charge, and they’ve tried taking more out according to my bank! They must have cottoned on to the fact they ended up getting blocked but have changed some numbers so have been successful again... See more


1.3

Bad

TrustScore 1.5 out of 5

48 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.3

All reviews

(48)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM keep trying to take £17.29 from my…

SCAM keep trying to take £17.29 from my bank account.
canceled my card yesterday, not even received my new card yet or know the details off my new card, had to cancel my new card as the company tried payment again.
Some investigating with bank turns out their getting my details though Google pay as this automatically updates card details as soon as it's issued.
my bank have requested for ACC.co.uk to be removed from my Google pay.
it'll be the same for anyone with apple pay, if you're having the same issue you'll have to either cancel Google pay or apple pay and reset up once received new cards or request your bank to do it.

April 2, 2025
Unprompted review
Rated 1 out of 5 stars

Trying to scan my bank of 17.23 first…

Trying to scam my bank of 17.23 first acting as the acc.co.uk then I blocked it from my bank and now trying to take the same amount acting as carflo I don’t even have a car and never heard of this company I bank with Monzo and no idea how they’ve taken my details

March 13, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

Dont know how they got my bank details but have taken £17.23 from my account, have reported this to my bank and will be contacting action fraud. I tried calling the number but every option just gets cut off.

February 25, 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD

This is a fraudulent company, I don't drive and don't have a car so would never have signed up to this.
I don't know how they got my card details, however they were taking 17.23 out of my bank at random times. I have had the money refunded by my bank and my bank did make contact with them and they are a scam. Blocked payments and had new card sent. I tried calling and never got an answer as every option lead to the phone hanging up. How they are still advertising is beyond me and why no one has been dealt with by police.
Totally unacceptable.
Avoid at all costs.

November 20, 2024
Unprompted review

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