Accident Repair Hub LTD - Crawley Reviews 

78
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TrustScore 4.5 out of 5

4.4

Copthorne Bank, RH10 3JF Crawley, West Sussex, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Our cartoons mounts with three delivery times given us but I must say when we got her Car back it was superb. They had fully validated. It came back in immaculate the work they did was absolutely firs... See more

Rated 5 out of 5 stars

I was kept well informed of the work and when it was happening. The whole team at Accident Repair Hub are really friendly and accommodating. When I wasn't quite happy with the finish they came out and... See more

Rated 2 out of 5 stars

Returned the car on time, but with damage to plastic trim that wasn’t there when they collected it. They replaced the trim the same day, claiming they forgot to replace it and had ordered the trim and... See more

Company replied

Rated 5 out of 5 stars

Had an accident insurance company took my car to a garage in Mitcham when I saw reviews of the the garage were not good at all . So I contacted the insurance company and asked them I wanted my car rep... See more

Company replied


Company details

  1. Car Repair and Maintenance

Written by the company

Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.


Contact info

  • Copthorne Bank, RH10 3JF, Crawley, West Sussex, United Kingdom

  • 01342 713415

4.4

Excellent

TrustScore 4.5 out of 5

78 reviews

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Replied to 87% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(78)

346 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The repair itself was great and would…

The repair itself was great and would merit a 5, they did a really good job

August 4, 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Quick and efficient and easy!

Quick and efficient and easy!

August 4, 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 4 out of 5 stars

Great finish

Great finish took longer than I expected

August 10, 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to share your feedback. We’re delighted to hear that you were pleased with the quality and finish of the work carried out on your vehicle.

We do apologise that the repair took longer than you expected, and we appreciate your patience and understanding throughout the process. Your feedback is important to us and helps us continue to improve our service.

Rated 5 out of 5 stars

Timely assistance and response from the…

Timely assistance and response from the ARH team before, during and after repair. Many thanks.

July 31, 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Great job

Work done seamlessly.

July 31, 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Great communication

Great communication, great work carried out. Cannot fault the service. Got the car back to me on time for my holiday.

July 21, 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Once we got past a certain amount of…

Once we got past a certain amount of confusion over the insurers authorisation the service was excellent. Collection, execution and return all good.

July 24, 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

The company are easy to contact.

The company are easy to contact, very helpful with questions and supply a replacement car.
Communications are clear and keep you posted as to when the car is going to be finished and they finished on time.

July 30, 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Professional and personal

Professional and personal

July 29, 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Thanks for the repair

Thanks for the repair
My car looked brand new

July 17, 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Taken the stress out of a stressful…

Taken the stress out of a stressful situation. The guys were not only really friendly and professional, but much to my relief and gratitude, they did a phenomenal job on the repair of my car. AND… they completed the job a week ahead of schedule!

July 23, 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

They kept me up to date with repair…


They kept me up to date with repair works.
The car was delivered back on time, and the work carried out was to a very high standard. The car looks as good as new.

July 21, 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 4 out of 5 stars

Done very good job,staff very friendly

Done very good job,staff very friendly

July 17, 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

They did an excellent job on my car

They did an excellent job on my car
They even washed it
Highly recommended!!!
Thank you guys!!!

July 10, 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Great Job Thank you

July 17, 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Excellent efficient service from polite staff

Excellent efficient service from polite staff with vehicle repaired within timeframe suggested before work was commenced. My car was collected from home and a courtesy car delivered (part of Tesco insurance service) and the car was returned to my home address on completion of the repair. The car was cleaned before return so the car looked in pristine condition.

July 16, 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Repair

The team performed great work on repairing my car. I was kept informed at every step and the car was returned spotless.

July 14, 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish in all aspects - customer service, courtesy car, the repair and collection. 5 stars.

July 14, 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 2 out of 5 stars
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Reply from Accident Repair Hub LTD - Crawley

Thank you for your feedback. We apologize for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.

Rated 5 out of 5 stars

Excellent service

July 9, 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

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