Our cartoons mounts with three delivery times given us but I must say when we got her Car back it was superb. They had fully validated. It came back in immaculate the work they did was absolutely firs... See more
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I was kept well informed of the work and when it was happening. The whole team at Accident Repair Hub are really friendly and accommodating. When I wasn't quite happy with the finish they came out and... See more
Returned the car on time, but with damage to plastic trim that wasn’t there when they collected it. They replaced the trim the same day, claiming they forgot to replace it and had ordered the trim and... See more
Company replied
Had an accident insurance company took my car to a garage in Mitcham when I saw reviews of the the garage were not good at all . So I contacted the insurance company and asked them I wanted my car rep... See more
Company replied
Company details
Written by the company
Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.
Contact info
Copthorne Bank, RH10 3JF, Crawley, West Sussex, United Kingdom
- 01342 713415
4.4
Excellent
78 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 month
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Excellent result and service
Excellent result and service.
Friendly and reliable. Kept us informed all along the process.
July 3, 2026
Reply from Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Great communication regarding vehicle…
Great communication regarding vehicle repair and kept me up to date
Thank you
June 9, 2026
Reply from Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Excellent customer service
Excellent customer service Gareth was exceptional keeping us fully informed at each stage of the repairs, brilliant workmanship, extremely satisfied, overall would thoroughly recommend this company.
June 15, 2026
Reply from Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Would definitely recommend
Sammy was so helpful and went over and above to answer all my questions and help us sort everything out.
June 11, 2026
Reply from Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
No repair was undertaken
No repair was undertaken. The car was written off. No explanation/detail provided for write off decision.
June 4, 2026
Reply from Accident Repair Hub LTD - Crawley
Thank you for your feedback. We appreciate your comments regarding the explanation provided and will use your feedback to help improve our communication going forward.
Simon & Sammy were extremely helpful…
Simon & Sammy were extremely helpful with updates to my car being repaired.
May 27, 2026
Reply from Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback
~The repair seems great
~The repair seems great, My car is very happy. The customer service friendly and efficient. The Courtesy Car clean and fun to drive - thanks
June 2, 2026
Reply from Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback
Had to reschedule appointment because…
Had to reschedule appointment because no courtesy car. Returned car and found something not working so had to phone garage but couldn’t get through. Eventually got through and they arranged to send someone out but couldn’t then fix problems. We were told they ordered parts and would get in touch. Waited a week and chased and was told they forgot. Still waiting for repair
May 11, 2026
Reply from Accident Repair Hub LTD - Crawley
We’re sorry to hear about your experience and appreciate you bringing this to our attention. This isn’t the standard we aim for, and we’d like the opportunity to investigate this further. A member of our team will be in contact with you.
Reply from Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Friendly Service excellent
Friendly Service excellent
Customer service excellent
Delivery service excellent
Helpful
May 22, 2026
Reply from Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Good communication and quality of…
Good communication and quality of repair = Satisfied + Would use again .
May 21, 2026
Reply from Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Fairly speedy repair which was great
Fairly speedy repair which was great. Issues started when they were not able to return my car as promised as a driver sick. Seems I should feel sorry for them. I had to do all the chasing.
When the car was dropped off (they would not bring it to my home so compromise agreed) it has a large scratch on it where the repair was done. The drivers response when this was pointed out was to ‘ring the office’. No ownership or apology. I wrote and heard nothing.
Inside the door was covered with thick white dust (from sanding) and I think there is a layer of lacquer on the windscreen I can’t get off.
So maybe job rushed.
May 15, 2026
Reply from Accident Repair Hub LTD - Crawley
We’re sorry to hear about your experience and appreciate you bringing this to our attention. This isn’t the standard we aim for, and we’d like the opportunity to investigate this further. A member of our team will be in contact with you.
Good communication and work to the car
Good communication and work to the car. Good customer service as well
May 19, 2026
Reply from Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback
Came to collect car and left courtesy…
Came to collect car and left courtesy car, no loads of form filling and updated the portal so I knew when ready.
May 13, 2026
Reply from Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Reply from Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
They kept me informed what was going on…
They kept me informed what was going on and delivered the car back to me
May 7, 2026
Reply from Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Reply from Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Reply from Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Poor communication
Poor communication, The actual repair is good, but getting their was hard work!
April 22, 2026
Reply from Accident Repair Hub LTD - Crawley
Thank you for your feedback. We apologise for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.
Reply from Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
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