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The Adventure People Reviews 

532
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 235 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and extensive knowledge, making their trips enjoyable and safe. Many people highlight the excellent organization and smooth execution of their holidays, with transfers being on time and all needs accommodated. Reviewers frequently mention the breathtaking locations and the overall quality of the service, often describing their experiences as unforgettable and highly recommended. However, some customers experienced issues with the booking process, including incorrect documents and misunderstandings about hotel reservations. A few other people also felt that the company's role in coordinating trips was sometimes lacking, suggesting that direct booking with local providers might be preferable for some tours.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpfulness, knowledge, and friendly... See more

Holidays

Reviewers highlight positive aspects of holidays, with many customers reporting that their trips were... See more

Service

Consumers find service to be positive, with many reviewers highlighting the excellent organization and... See more

Booking process

Reviewers mention ambiguous feedback about the booking process, with many customers finding it seamless,... See more

Location

Customers had positive experiences with location, often describing the views and places visited as stunning,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The flights were very comfortable and food better on outward journey than return. Throughout trip the transfers were on time and drivers very friendly. Accommodation was excellent and when all inclu... See more

Rated 5 out of 5 stars

This trip was everything we expected of it. The scenery was superb and there was a great mix of activities that included beautiful walks, cultural experiences and time to partake in our own choices... See more

Rated 5 out of 5 stars

Real Food Adventure, trip code XMZF260403, dept. 260403. Our leader, Ismail Aberghouss, and our driver, took *excellent* care of us—100% confidence in our safety in their care. The territory cove... See more

Rated 5 out of 5 stars

Local living tour amalfi Utterly spectacular from beginning to end. Sant Alfonso agriturismo was the most spectacular place that I have ever stayed.. location is mind blowing… hospitality and f... See more


Company details

  1. Travel Agency
  2. Cultural Tours Provider
  3. Tour Operator
  4. Travel Aggregator

Written by the company

The Adventure People specialises in small-group guided tours to over 80 worldwide destinations. Join like-minded travellers on trips that combine expertly designed itineraries with authentic experiences and local guides. Book with confidence with our best price promise and monthly payment plans. We are also ATOL and ABTA protected for your peace of mind.

Best Price Promise

Unbeatable value for travellers

Our mission is simple: we want to make exploring and experiencing the world easier than ever before. That's why we offer the best value possible. If you book with us and then find your travel arrangements on sale, and available, at a lower price on a comparable travel website, we will refund the difference to you.

Contact info

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4.6

Excellent

TrustScore 4.5 out of 5

532 reviews

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Asks customers to review

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Replied to 22% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(532)

223 reviews in the last 12 months

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Rated 5 out of 5 stars

Fun. Diverse. Exceptional experience.

The support I got from you to help book the tour, add accommodations, and provide information to prepare was outstanding. The local tour company - and particularly our guide - made all the difference. We had So. Much. Fun.

April 2, 2026
Rated 5 out of 5 stars

10/10 trip & experience

10/10 for the trip & my experience; everything was really well organised and ran like clockwork. Henry/Hung our guide was just incredible, he brought knowledge, energy, enthusiasm and humour to everything and made it an exceptional and memorable trip for everyone.

March 26, 2026
Rated 1 out of 5 stars

Avoid this company if you are Irish and…

Avoid this company if you are Irish and tell your Irish friends to do likewise. Please give a thumbs up to this review its true and bad companies need to be called out for their lack of transparency. Adventure people quote in Euro on their advertising but do not support Irish travellers at all and they pretend to service Irish consumers but they are truly British racists. Yes it is very offensive. They extend a very poor level of service to the Irish its like a for orofit only afterthought. Every enquiry re boarding is like trying to get blood from a turnip. Email responses give inadequate information & you have to phone London several times even then you will have a bad and scary experience, For instance They do not even inform Irish travellers that a visa is required for travelling to Vietnam!! This means that the Irish customer will not find this out until they try to do their check 24 hrs before their flight!! If you are Irish you will pay €385 to secure a visa at Dublin airport or you cannot travel. Additionally you will have a James Bond experience where you have to meet a stranger in Hanoi airport and wait an hour begore you can go through customs to receive the visa passport stamp. You will miss the start of your group tour and miss out on seeing Hanoi's streets while worrying about collecting your luggage off the carousel & meeting your transfer person. Adventure people's response is inadequate and inept to an Irish citizen is the following " UK TRAVELLERS DON'T NEED A VISA FOR VIETNAM" I was not a UK traveller they knew this fact because Adventure people had asked for my passport details weeks prior to my trip and never thought to mention the requirement. When I sought to be reimbursed their marketing dept said they do not accept any responsibilty but they should. I was only asking them to provide the correct information not to get the visa for me! Vote with your feet. Walk away save yourself major stress.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

March 2026

If was a fantastic guide so you’re in for a treat if you get her! Everything was super well organised and communicated. It was a small group due to some cancellations but it was still a great experience overall! It’s a good balance of free time and organised activity. I did it in late March so just to be mindful that hiking in 35-7 degree temperatures can be a lot! You can buy water daily while hiking from the villages. Good trail runners is more than enough. The kayaking is super chill - plenty of chances for photos and snacks!

March 29, 2026
Rated 5 out of 5 stars

Superb experience from start to finsh

Superb experience from start to finsh, great communication and organisation throughout the booking process.

The trip itself was sensational, our guide Ram was really knowledgable and shared valued information with us throughout the trip

March 20, 2026
Rated 3 out of 5 stars

Disappointing

The trips all look fantastic, which is why we booked to go to India with this company. Booking is easy and payment is straightforward however I don't feel it is made clear that the actual tour is with another company and I only found this out once I've booked the trip (and paid) so I feel this should be a lot clearer. We were unfortunately unable to go on our trip due to the ongoing conflict in the Middle East, as all flights were cancelled, and we don't feel this company, or the local company the tour was actually with, have been helpful at all. The local company have taken all our money, and basically said 'tough' and the Adventure People have said they need to respect that decision. We fully appreciate that companies have cancellation policies, but we were physically unable to get there, and everyone seems to be happy to wash their hands of the situation as it falls under 'war'. We've lost a huge amount of money and then to top it off, we get emails from this company asking how our tour was!

Disappointed that this company is happy to work with this local company that has no interest in actually trying to help customers. We understand some of the money was probably spent, but I don't accept that none of the money could be recovered. We booked a private tour so it's not like any of the activities were still taking place.

March 4, 2026
Rated 5 out of 5 stars

9 day island hopping phuket.

From the airport pick up and drop off. The hotel atay with pick and drop off to guided tours. The guided tours from island to island. The hotels and quality of them. I had the best time away in Thailand with the adventure people. The support staff ivy was brilliant. Every where I went was welcoming and friendly. The hotel stays were great. The boat and island tours were as advertised and better. Bright and sunny days on beaches and in pools. The food was great. Even the markets especially the night market in krabi. I suggest doing the nine day island hopping tour for couples and or small groups. It was magic. Thankyou to the adventure people. I will be going back or travelling with them again soon.

March 18, 2026
Rated 5 out of 5 stars

Loved everything about this trip

Loved everything about this trip! The booking process was very smooth and informative, the travel agents were very responsive and made sure all details were considered. At the local level, the guide and the driver did all possible to make s feel comfortable in spite of the currently adverse conditions in the country (Cuba).

March 15, 2026
Rated 5 out of 5 stars

Well organised and a lovely guide!

I was really lucky that all the other group members were lovely people! Our guide Paula was amazingly organised- sending us hand drawn illustrations of our daily itineraries 🥺 She always had recommendations for places to go and helped to cater for the groups dietary requirements. She even got a card for the whole group to sign for my birthday which was going above and beyond
Costa rica is a lovely country and I especially liked the lake arenal boat trip, this was a great way to commute to la fortuna

March 14, 2026
Rated 5 out of 5 stars

The host ronnie was very good

The host ronnie was very good, he made everyone feel included and the best out of the group with his fun, friendly personality, the tour was brilliant, no time wasted lounging around as we were got up early morning to do fun activities all day and bond with the group.

March 14, 2026
Rated 1 out of 5 stars

I would not recommend booking with The Adventure People

I would not recommend booking through this company.

The first time I booked, a customer service agent gave me incorrect pricing information. I relied on those figures when planning the trip and was later presented with a bill several hundred pounds higher than what I had been told.

I overlooked it because the trip itself was good (though that’s run by local providers, not this company).

Unfortunately the exact same thing happened when I booked again. Because of work I had to change my dates twice, and on both occasions I was given incorrect pricing information and then later sent a bill roughly four times higher than the amount quoted.

When I raised this, customer service did not apologise. Instead they asked whether I had checked the prices myself and suggested the booking had not been “confirmed”. The incorrect figures were provided in writing, and I relied on that information when making plans with others.

Given that they do not run the tours themselves and communication is very limited once you’ve paid, I would recommend booking directly with local providers instead.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Fantastic! Start to finish was very well organised. Guide (Pooja) ensured we made it to Everest Base Camp by keeping a steady pace and ensuring we kept hydrated. Excellent balance of hike time and rest time. Would definitely recommend this trip with this company 👍🏻👍🏻👍🏻👍🏻👍🏻

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

India foodie tour

Communication with company was timely and detailed. Tour ran smoothly and provided a good range of experiences. Tour guide was first-class.

March 7, 2026
Rated 5 out of 5 stars

Very well organised trip

Very well organised trip. Great support from the adventure people. Very quick to respond to queries. A lot of bus travel on the trip but we did get to see and do a lot

February 19, 2026
Rated 5 out of 5 stars

Excellent organisation, clear communication and brilliant quality tour and team

I completed the Annapurna Base Camp trek with local operator Icicles Adventures, organised through the Adventure People.

From the early process of choosing a tour to book, through to the very end, I was incredibly impressed with their professionalism and quality of service. TAP customer service was excellent, and then the team on the ground was wonderful in making sure I was safe and happy throughout the 9 days on the mountain, as well as the days before and after the trek in Kathmandu and Pokhara.

Puja is an outstanding guide, and any other travellers would be lucky to find themselves in one of her tour groups. From the start, she took the time to get to know me, what I am interested in, and how I like to travel, and she went out of his way to try to maintain that. The trekking days were organised meticulously, from timing the walks each day, arranging meals and guesthouse bookings, and ensuring I knew what to expect from day to day. I was given plenty of time to adjust to each new altitude, and each day of hiking was not overly strenuous. During my trek I came across others who were attempting the hike in less time, and most were showing some symptoms of altitude sickness, but thankfully with this careful planning, I was able to avoid this.

Throughout the trek Puja was able to provide interesting history and anecdotes about where we were or other places in Nepal, adding to my experience. She also took the time to take photos along the trail and share these with me as extra momentos of our time. We had one day of bad weather towards the top of the trail, and Puja was able to adjust our itinerary slightly to ensure we didn't get caught in the snow storm.

My porter was also professional and friendly, and I felt like I had a very supportive team behind me, which was nice as I was the only person booked in to this particular tour.

The guesthouses were basic, but with the sleeping bag and down jacket provided by the tour company, I was able to get warm enough at night. Food along the trail was simple, but nutritious. I brought snacks along with me, but barely needed these, as I felt the three meals provided daily were adequate for my energy output.

Overall, this was a wonderful tour, a great experience, and I hope to be able to return to Nepal to complete more treks with this company. I would highly recommend them to anyone wanting a fantastic and safe journey to Annapurna Base Camp.

February 19, 2026
Unprompted review

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