Shopping was so easy . It all happened by just sending a message about my requirements on WhatsApp. I was also helped with my purchase of woollen shawls . Excellent customer service . By the end of... See more
Company replied
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Amazing experience....no compromise in quality and also exceptional service .... Highly recommend. FYI this is my second purchase ...i have been wearing the kada for the past 10 years and recently i t... See more
Company replied
The blanket isn't working and there's no replacement or return provided even after our request has been filled. Will not recommend it to anyone.
Company replied
The quality of the product delivered is Excellent. Right from booking till it was delivered, Mr.Varun Khanna, Proprietor was very helpful. He is highly customer centric and as per his promise he has d... See more
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Company details
Written by the company
Buy Phulkari Dupatta, Dhariwal Kashgari Shawl, Pashmina Shawls, Personalized Punjabi Kada.
Contact info
1st Floor, No.13, Mahajan Market, 143001, Amritsar, India
- +91-9356023949
- care@theamritsarstore.com
- theamritsarstore.com
4.3
Excellent
80 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The product was pretty cute!!!
March 11, 2025
Reply from The Amritsar Store
Thank you so much for your kind words and the 5-star review, Joju! We truly appreciate your support and are thrilled you had a positive experience with us. We strive to provide the best possible service and your feedback motivates us to continue doing so.
The service was excellent and fast
The service was excellent and fast. Very responsive and easy to communicate.
They shipped very quickly.
Will be buying more in the future.
January 30, 2025
Reply from The Amritsar Store
Thank you so much for your kind words and the 5-star review, Geeta! We truly appreciate your support and are thrilled you had a positive experience with us. We strive to provide the best possible service and your feedback motivates us to continue doing so.
Reply from The Amritsar Store
Thank you so much for your kind words and the 5-star review, Milasees! We truly appreciate your support and are thrilled you had a positive experience with us. We strive to provide the best possible service and your feedback motivates us to continue doing so.
Worst product.
Worst product.. it's too large.. even after sending wrist size.. not even wear it once..
January 25, 2025
Reply from The Amritsar Store
Thank you for your feedback. We are truly sorry to hear that the item you received is too large, especially since you took the time to provide your wrist measurements. At The Amritsar Store, we aim for a perfect fit with every handcrafted piece, and it’s disappointing to know we missed the mark this time.
Reply from The Amritsar Store
Thank you so much for your kind words and the 5-star review, Mainak! We truly appreciate your support and are thrilled you had a positive experience with us. We strive to provide the best possible service and your feedback motivates us to continue doing so.
Reply from The Amritsar Store
Thank you so much for your kind words and the 5-star review, Soumen! We truly appreciate your support and are thrilled you had a positive experience with us. We strive to provide the best possible service and your feedback motivates us to continue doing so.
Very bad experience!!!
I have ordered my parcel on 19 December due to some problem I cannot take my order on 24th of December and after that there was a email come on my phone that you are order that was extended and then it showing that the order date will be 28 of December so I wait for the date but on 28 December I don't get the parcel and other hand on the website it's showing that your parcel is delivered after that when I tried to contact with your store from mobile number or email there is no reply have yet given from your side..
I have a very bad experience with Amritsar Store please solve this problem so the other customer don't face this and convenience thank you..
December 19, 2024
Reply from The Amritsar Store
Dear Piyush,
Thank you for your email and for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the failed delivery of your recent order.
Unfortunately, as this was a Cash-on-Delivery (COD) order, the courier partner encountered unforeseen circumstances that prevented successful delivery. Despite our best efforts, including personal intervention with your relative Mr. Yogendra ji to resolve the issue, the delivery agent was unable to complete the shipment due to his absence at time of delivery.
Regrettably, despite these efforts, the shipment was ultimately returned to us without any cost to you. This resulted in the deduction of both outward and return shipping costs from our account, further compounded by the negative review we received.
We understand your frustration, and we value your business. If you are still interested in purchasing the shawl, we would be happy to facilitate a pre-paid order and arrange for delivery through a different courier service.
For further assistance or to place a new order, please do not hesitate to contact me via WhatsApp at 9356023949 or 9356242125.
We look forward to the opportunity to serve you better.
Sincerely,
Reply from The Amritsar Store
Wow, we're absolutely overjoyed to read your 4-star review, Sadhan! It means the world to us that you enjoyed Kada so much. Your feedback is incredibly valuable and helps us understand what we're doing right. Thank you again for your support – we appreciate you!
The blanket isn't working and there's…
The blanket isn't working and there's no replacement or return provided even after our request has been filled. Will not recommend it to anyone.
December 16, 2024
Reply from The Amritsar Store
Dear Ariba,
Please accept our sincerest apologies for the inconvenience experienced with your recent order.
Our team attempted to contact you at the phone number provided in your order to resolve the issue and provide a solution. However, the individual who answered, Mr. Asif Ali, was not familiar with the situation. As a result, the resolution process was temporarily halted.
Should you receive this message, kindly contact us at 9872007667 for immediate assistance. We are committed to resolving this matter promptly.
Sincerely,
The Amritsar Store Team
The quality of the product delivered is…
The quality of the product delivered is Excellent. Right from booking till it was delivered, Mr.Varun Khanna, Proprietor was very helpful. He is highly customer centric and as per his promise he has delivered an Excellent quality Shawl. VIJAYAKUMAR, MYSURU, 8722066555
December 12, 2024
Reply from The Amritsar Store
Wow, we're absolutely overjoyed to read your 5-star review, Vijay Kumar! It means the world to us that you enjoyed Dhariwal Millennium Kashgari Lohi so much. Your feedback is incredibly valuable and helps us understand what we're doing right. Thank you again for your support – we appreciate you!
Reply from The Amritsar Store
Thank You !!! We hope you will come back to our store and recommend our products to your friends and family
Reply from The Amritsar Store
Thank You !!! We hope you will come back to our store and recommend our products to your friends and family
This shawl is so soft and cozy
This shawl is so soft and cozy! It's the perfect size to keep me warm on chilly days. I love the color and the design. It's so versatile, I can wear it with jeans and a t-shirt or dress it up with a skirt. I'm so glad I bought it!
October 26, 2024
Reply from The Amritsar Store
Thank You !!! We hope you will come back to our store and recommend our products to your friends and family.
Reply from The Amritsar Store
Thank You Narsimha !!! We hope you will come back to our store and recommend our products to your friends and family.
This time there was a professional…
This time there was a professional touch and faster delivery
October 28, 2024
Reply from The Amritsar Store
Thank You Pradeep !!! We hope you will come back to our store and recommend our products to your friends and family.
You gave me a wrong size kada
You gave me a wrong size kada, I ordered 7.5 CM but got 7CM which I feel is pure cheating. Such terrible response from your part
October 23, 2024
Reply from The Amritsar Store
Dear Adhitya,
Thank you for sharing your feedback. We’re truly sorry to hear that your experience with our product didn’t meet your expectations. At The Amritsar Store, we strive to provide the best service possible, and we understand how frustrating it can be when things don’t go as planned.
As mentioned in our previous communication over whatsapp, we humbly requested a self-return of the product to ensure we could quickly process a replacement for you. This process helps us maintain efficient and timely service. Rest assured, once we receive the returned item, we will promptly dispatch the replacement to you.
We appreciate your understanding and patience. If there’s anything else we can do to assist or if you need further help with the return process, please don’t hesitate to reach out.
Best regards,
The Amritsar Store Team
Reply from The Amritsar Store
Thank You Rajesh!!! We hope you will come back to our store and recommend our products to your friends and family.
Excellent product
Excellent product, the customisation was exactly as I had it pictured
October 15, 2024
Reply from The Amritsar Store
Thank You Sachin!!! We hope you will come back to our store and recommend our products to your friends and family.
Look and finish was good and apt
Look and finish was good and apt. Very good customer service. Keep it up the good work and service that you are providing. Product is value for money.
October 14, 2024
Reply from The Amritsar Store
Thank You Akshhaya!!! We hope you will come back to our store and recommend our products to your friends and family.
The service of defining the size and…
The service of defining the size and understanding the consumer need before sending the product is really appreciable.
September 21, 2024
Reply from The Amritsar Store
Thank You Rajendra!!! We hope you will come back to our store and recommend our products to your friends and family.
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