The Amsterdam Supplier Reviews 152

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Best place to buy your sneakers! Always on point with delivery, service and quality. I will be ordering again in the near future!

Rated 5 out of 5 stars

Perfect Place to buy your sneakers! Fast delivery, great selection and great service. Will definitely shop here again.

Rated 5 out of 5 stars

Had a great experience! Very much enjoyed the process & would recommend to anyone out there. Till the next one :)

Rated 1 out of 5 stars

Hello, I ordered vegan sambas and received the regular version. They sent me the return label to replace them, and I returned them correctly. I have not heard back regarding the replacement or the mon... See more

Company details

  1. Shoe Store

Written by the company

The Amsterdam Supplier is your supplier for luxurious goods, sneakers and collectables. Brands include but are not limited to Nike, Dior, Fear of God and Adidas. 24/7 Available through our online store. Personal shopping experience available.


Contact info

3.9

Great

TrustScore 4 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars
The Amsterdam Supplier logo

Reply from The Amsterdam Supplier

Dear Sana,

Our website clearly states the return cost of your package. To be able to provide our customers with the best price, we tend to keep the initial costs low. Because of this reason, we also advise our customers based on sizing, whether they need to take a size up or down.

To respond to your message in e-mail:
"I just had a look, does this mean that additionally to almost 8 euros you keep for the return, the customer shall, in addition, pay for a transport company of our choice to return it to you? But then what are the 8 euros kept for on your side??"

We do not keep an additional €8 euros. The cost of returning to us by using our shipper is €7.95. Using your own shipper, we do not deduct any costs.

Hope this clarifies the situation!

Kind regards,

The Amsterdam Supplier

Rated 1 out of 5 stars
The Amsterdam Supplier logo

Reply from The Amsterdam Supplier

Dear Niklas,

You have ordered on June 29, a product with a processing time of 1 to 7 working days. Unfortunately, you have decided to cancel your order. The refund should show up on your Klarna account!

Have a nice day :)

Rated 3 out of 5 stars

the communication isn’t efficient

I’m really happy I finally found the sneakers I wanted ( AJ 1 Seafoam) but the waiting made me more skeptical by day.

I placed the order on December 13th and received the package on January 6th.

I umderstand that it was Christmas time and all but the communication isn’t very efficient. They barely respond via live chat but at least I got info about my order.

The sneakers are brand new and the box was intact.

December 12, 2022
Rated 1 out of 5 stars

We ordered two pairs

We ordered two pairs, one of which wasn’t available and we got refunded - so for so good, BUT we still don’t have a tracking number, communication is extremely difficult (eg multiple emails, IG etc you didn’t do what you promise -> sending a tracking number and keeping us updated) overall very unsatisfying. I would appreciate that you could send the tracking or at least say by when it’s being delivered, as the indication of the order (1-2 days) does not seem to be accurate. Overall unsatisfactory, would not order again from you unfortunately.

October 23, 2022
Rated 5 out of 5 stars

PS5 purchase

I bought a PS5 from The Amsterdam Supplier, initially I was a little skeptical because I was scammed by ANOTHER online store claiming to have a PS5 but they didn't have it and I ended up having to chase them for a refund.

My experience at The Amsterdam Supplier, was absolutely positive, they responded to every little question I had and was very quick to provide me with a tracking number. Victoria was very friendly and professional!

The product came very well packaged and it is as described. I would definitely recommend The Amsterdam Supplier!

June 19, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look