The Appliance Company Reviews 

I ordered an induction hob which was very quickly delivered by the company’s own team. Unfortunately the item was not what I was expecting but I was able to return it at no cost - collected by the same liveried van - and got a full refund with no quibbles. Good proactive communication throughout.

Purchased a Beko freezer £799
Product number 778440813 model F70420 product code FFEP3791W it’s less than two years old I purchased food last Tuesday
Thursday the freezer had totally defrosted everything I lost almost £300 worth of food I was told the freezer could not cope with the hot weather I spoke with Beko asking for a gesture of goodwill regarding all of the food that has been lost They were not interested nor did they offer any explanation as to why a freezer would just die like that personally I have never experienced anything like this before
luckily enough I am covered for the appliance with domestic and general but not the food I will never purchase another Beko
Appliance

I won a bid for a freezer on ebay with The appliance Company, but was not informed by email.I received a phone call asking me to pay.I did on my credit card and received the freezer. Every thing was good until I tried to register the guarantee. Without an invoice the guarantee is invalid. My email was blocked.Messages on their site ignored. Two phone calls promised me I,d receive one by email within hours and still nothing.How many people are there who do not know their guarantees are invalid because they registered on line

We had a chest freezer delivered on Saturday morning, The two men, were extremely friendly and helpful,
Their customer service was 100%
They actually put the freezer where we wanted it, unlike a lot of deliverers that just door stop drop ..
Would we buy from them again ...yes Definitely

Thank you

I recently bought a fridge/freezer and washing machine from John & Ian. They gave good advice, offered a competitive price and installed both items with the minimum of fuss.

I'd recommend them wthout hesitation. PB Olney.

I recently bought a small wine fridge from this company. It was delivered & installed very promptly, even though I live a very long way from where the company is based. Jon at the F & F Co. was a pleasure to work with throughout. Very professional and offered lots of helpful advice about getting the best out of the new product. Highly recommend this company and will use again when the opportunity arises.

Very pleased with my Fisher Paykel fridge freezer which seemed to be out of stock everywhere else. Ian and Jon found exactly what I'd been looking for and it saved me several hundred £'s. Prompt delivery was arranged to suit me rather than their schedule - very friendly professional service, I would highly recommend this company!

John was Very helpful and informative regarding our looking for a fridge freezer, he gave us a few alternatives to consider.
When we weren’t sure about the final choice he provided us more information before making a choice.
John and team were very kind and considerate with a NO hard sale attitude.

Great service, we would shop there again.

Highly Recommended.

We ended up with a broken washing machine on Christmas eve, but the F&F company came to our rescue, we went and chose a brilliant machine and they immediately installed it for us and took away our old one. Really efficient and very friendly service, highly recommended.

Jon found exactly the fridge we had been looking for at a very competative price, delivered it just when we needed it and took the old fridge away. Faultless and great to be able to phone up and speak to someone with all the information, rather than dealing with call centres.

Best service ever since I landed in this country!! I was in desperate need of a fridge, first order was canceled by another company - ' no stock' after I placed order online. John Lewis'd take 5-7working days to deliver. Then I found Jon - ordered an ex-display but got brand-new in just 2days !!!! can't believe my luck !!! highly recommended !!!! will try to buy everything from them from now on!!

Cannot fault this company. Excellent customer service, excellent products and excellent delivery. Thank you Jon

Excellent service. Delivered quickly and very helpful.

Excellent courteous customer service. Very helpful with choice. Even delivered on a Sunday. I would highly recomend.

10/10 Company, Product & Sevice!!

Our old fridge freezer broke so I rang the Fridge Freezer Company and Jon managed to supply me a new Liebherr unit by 5pm that day, it was installed and my old unit taken away and disposed off. I can not recommend this company enough the sevice and professionalism is second to none. ⭐️⭐️⭐️⭐️⭐️

Thank you

Great company to do business with. Jon was available to discuss whenever we needed him. An amazing service - very thorough installation and extremely professional.
Would have no hesitation recommending to anyone else and would use again in a flash. Great service, great prices, great people - what more could you want?!

WOW!!!... 100% Will recommend to everyone.. FABULOUS from start to finish. Jon and Andy are OUTSTANDING honest, trustworthy and knowledgeable. Nothing is too much trouble! A wonderful showroom easy to get to, free parking and lots of choice! Always give you helpful advice and not pushy at all,guide you with whatever you need.Deliver bang on and they always answer the phone. Amazed to have this set up with a small company.. no call center and goods perfect as per description..even if you need anything extra, delivered as promised !! A REAL JOY to deal with !!!!

I bought the fridge freezer as ex display with 2 minor dents but with the full Liebherr warranty. It was accurately described, resulting in a good price with good communication and in my installation no visible imperfections. Delivery was as agreed and regular updates given to confirm its arrival. It was an pleasure doing business with the Fridge and Freezer company and I would both check their site before buying a similar item and recommend others to do so. But not too many others or the supply of bargain priced premium kit will be sold out next time. The accuracy of the description is important buying graded or ex display items and this was spot on.

Graham