Fast delivery, very well packed, great quality. You also swapped a ball of yarn so I could get additional yarn for one knitting pattern.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great class (and I've only done day 1 of 2 😮). When I missed important information on the booking page, Tammy rang to get me sorted. Class size let us each get one-on-one help when needed. Finis... See more
A great shop although we drove two hours Friday afternoon to find shop closed at 1 pm. Apparently only google was updated but not website or email for the order to say ready to collect. After a three... See more
Being able to purchase ‘The Art and Craft Cottage’ Gift Vouchers online for my Mum who lives interstate, is brilliant! It’s delivered straight to her inbox & she is always excited to receive her vouch... See more
Company replied
Company details
Information provided by various external sources
The Art and Craft Cottage is a haven for yarn lovers. With hand stitching, Sashiko, fibres for spinning and over 90 different yarns for knitting and crochet we are sure to have something for everyone.
Contact info
Shop 2 West St, Off Brisbane St, 4305, Ipswich, Australia
- +61732818702
- sales@theartandcraftcottage.com.au
- theartandcraftcottage.com.au
4.8
Excellent
113 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I always have an amazing time at the…
I always have an amazing time at the classes at The Art and Craft Cottage. The course content takes all of the guess work of complicated patterns and makes it accessible for less experienced crocheters. I especially love that we work as a group to overcome obstacles too. Highly rated and would recommend for any crochet enthusiasts out there.
March 1, 2025
Excellent service and quality products
We were very happy with this company and would highly recommend them. Or carved wooden horse was beautifully packed and arrived safely on the day we were expecting it.
February 18, 2025
Unprompted review
Always a great experience 😃
January 31, 2025
Effortless 🧡
The offering and delivery process was registered. Plus, when my yarn arrived it had been packed with so much care. I’ll be placing another order in the future!
February 6, 2025
Great service
Great service, friendly service team, fast delivery. Would recommend this company any time
February 3, 2025
Easy and simple to book my class…
Easy and simple to book my class online.
Awesome facilator, looking forward to my class.
Very welcoming classes and lots of fun .
January 28, 2025
Always fantastic to deal with
Always fantastic to deal with. Great products and lovely fast service.
January 25, 2025
A great shop although we drove two…
A great shop although we drove two hours Friday afternoon to find shop closed at 1 pm. Apparently only google was updated but not website or email for the order to say ready to collect. After a three hour trip home in traffic we decided to try again Saturday morning thanks to my wonderful husband. Yarn is lovely and store was busy, with lots of lovely yarn. I only ever look at websites when ordering and never google.
January 15, 2025
Great product and excellent service…
Great product and excellent service will certainly purchase from you again.
Many thanks.
January 2, 2025
Actually had stock as advertised on…
Actually had stock as advertised on their website. Simple and easy to order online and then pick up. Lovely staff, very helpful!
January 3, 2025
Such quick service
Such quick service, and careful packaging. The website is easy to navigate, too.
December 28, 2024
Fast delivery and well packaged
Fast delivery and well packaged. Exactly what I was wanting.
December 11, 2024
Great customer service
Great customer service.
I have done an online order as well as visiting the store. Both times staff have been very helpful and pleasant to deal with.
November 10, 2024
Like your brands
Like your brands. Bit disappointed it took 3 days before my order was sent but it’s now arrived - many thanks.
October 4, 2024
Exceptional Service
The Art and Craft Cottage saved the day after I was left in the lurch by another company. Robyn was so lovely and understanding and had my order shipped immediately with no fuss. I’m so grateful for the excellent customer service and will continue to shop with The Art and Craft Cottage with confidence.
September 19, 2024
I love the Art and Craft Cottage ❤️
I love the Art and Craft Cottage ❤️ The care taken in packing and posting is excellent, always prompt postage. When I shop in store, staff are lovely and very helpful.
September 10, 2024
Super Fast delivery.
Super Fast delivery.
If I order in the morning always next day delivered. Thank you so much for your prompt service.
September 10, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.