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The Art and Craft Cottage Reviews 

113
•
TrustScore 5 out of 5

4.8

Hobbies & Crafts
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Rated 5 out of 5 stars

Fast delivery, very well packed, great quality. You also swapped a ball of yarn so I could get additional yarn for one knitting pattern.

Rated 5 out of 5 stars

Great class (and I've only done day 1 of 2 😮). When I missed important information on the booking page, Tammy rang to get me sorted. Class size let us each get one-on-one help when needed. Finis... See more

Rated 4 out of 5 stars

A great shop although we drove two hours Friday afternoon to find shop closed at 1 pm. Apparently only google was updated but not website or email for the order to say ready to collect. After a three... See more

Rated 5 out of 5 stars

Being able to purchase ‘The Art and Craft Cottage’ Gift Vouchers online for my Mum who lives interstate, is brilliant! It’s delivered straight to her inbox & she is always excited to receive her vouch... See more

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Company details

  1. Hobbies & Crafts

Information provided by various external sources

The Art and Craft Cottage is a haven for yarn lovers. With hand stitching, Sashiko, fibres for spinning and over 90 different yarns for knitting and crochet we are sure to have something for everyone.

Contact info

4.8

Excellent

TrustScore 5 out of 5

113 reviews

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4.8

All reviews

(113)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Beauitful place, exceptional service

I really enjoy when I get to visit the Cottage. The place itself is beautiful and full of fluffy yarn goodness, but the team are always a pleasure to speak to and so helpful. Wish I could spend more time there!

August 16, 2024
Rated 5 out of 5 stars

Trouble free experience

The website is easy to navigate. I could easily search and find what I was looking for. I was kept up to date on the progress of my order and the expected delivery date. My order was received in a timely manner and in excellent condition. The product I ordered was exactly what I received, with no unexpected surprises :)

July 4, 2019
Unprompted review
Rated 5 out of 5 stars

Great range and Excellent Service

With a a great selection of yarns and threads to choose from, this is a great online store. I have now placed 3 orders with the Art and Craft Cottage and without exception they have been processed and delivered very speedily. As a result, I have built up qute a stash: I can't resist the colours and I can't crochet fast enough!

June 12, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent and pleasant service!

I was delighted how my online order was handled and it was successfully filled after two calls from the Cottage telling me they could supply some yarn and order the other one and again when the total order was mailed. It was all handled professionally and efficiently and I would not hesitate to use them again. Gill

May 29, 2019
Unprompted review
Rated 5 out of 5 stars

Would order again, wonderful service and products

Excellent! Processed my order fast and got it out for post same morning. Online purchasing a bit fiddly, I added item to cart and wanted another in a different size but had to navigate from main menu each time. But would definitely order from them again. Wonderful service!

May 21, 2019
Unprompted review
Rated 4 out of 5 stars

Delivered wool to me really quickly

Delivered wool to me really quickly - greatly appreciated. Only comment - postage was excessive for 2 very light balls of wool delivered within the same city. I paid it because I could not finish my project without it and it was very hard to source. So I am appreciative that they had it in stock.

April 1, 2019
Unprompted review
Rated 5 out of 5 stars

Great ordering process and quick delivery

Ordered some yarn that I had found difficult to get in the colours I wanted but all were in stock at The Art and Craft Cottage. Prices were the same as elsewhere and it arrived within a week of ordering. Extremely pleased with the delivery and ordering process - I will be ordering again.

March 31, 2019
Unprompted review

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