The Artists' Quarter Reviews 

228
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality of the artwork, beautiful frames, and exceptionally secure packaging that ensures delicate items always arrive safely at their destination. People also deeply appreciate the quick delivery times, competitive pricing, and wonderfully helpful customer support team during their online purchases. Some reviewers were not happy with the communication delays and occasional issues regarding order tracking, missing status updates, or delayed refunds. A few consumers also noted that the returns process and customer service procedures can sometimes feel quite exhausting, disorganized, and poorly managed when unexpected delivery problems arise.

What people talk about most

Product

Users describe positive interactions with product, expressing overwhelming satisfaction with the exceptional... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive on time with... See more

Quality

People report positive experiences with quality, highlighting superb materials, vibrant colors, and nicely... See more

Order

Customers had ambiguous experiences with order processes, noting that ordering was typically very easy,... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising exceptional, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Artists’ Quarter have been our go to for many art purchases for our home with our favourite artist, Gary Walton. A very fair priced company with excellent communication, rewarding loyalty and p... See more

Rated 5 out of 5 stars

Absolutely outstanding customer service. Because this item was SO much cheaper than anywhere else I was concerned it might be a scam, or they might not have stock, so I messaged as it was for an impo... See more

Rated 5 out of 5 stars

Ordered painting which was for my bedroom wall as I am massive Catherine Stephenson fan, I have several of her paintings. It took a while to dispatch but I emailed as it was time sensitive to us bein... See more

Rated 5 out of 5 stars

Don’t know where to start. This is the most beautiful picture I’ve ever seen it is the double of my dog. Quick delivery well packaged overall excellent highly recommend the site to anyone ⭐️⭐️⭐️⭐️⭐... See more


Company details

  1. Art Dealer

Written by the company

Discover exceptional artwork at competitive prices from a company that is as passionate about our customers as we are about art. We proudly feature pieces by some of the UK’s best-selling artists, including Louise Luton, Adam Barsby, Claire Baxter, Catherine Stephenson, Anna Schofield, and many more. As a family-run business based in Burnley, East Lancashire, we are dedicated to providing quality and service. To read over 5,000 reviews from our verified customers, please visit [The Artist's Quarter Reviews](https://theartistsquarter.co.uk/pages/reviews000).


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

228 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.6

All reviews

(228)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Elegant Flourish

I bought Elegant Flourish from The Artists Quarter. I wanted something feminine for my bedroom and it really is beautiful. It was exceptionally well packaged and delivered as stated when I placed the order. I thoroughly recommend this company and will definitely buy from them again.

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

So pleased I found the Artist Quarter…

So pleased I found the Artist Quarter when I needed a print for my bedroom. Lots of artists to choose from at great competitive prices. Communication was excellent. Packaging was really well done and fully protected my print. Would definitely recommend.

April 6, 2025
Unprompted review
Rated 5 out of 5 stars

Brodie

Easy to use website / ordering process. Item came well packaged in perfect condition.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Super service

This is the 2nd time I've used the artists quarter. Delivery is within their time frame and packaging is great. Prices are competitive with other companies but service is excellent. Super company to use. I would certainly recommend them.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered 3 Elaine Mather prints, 1st time with Artists Quarter. Delivered very quickly and very well packaged. Would definately buy from them again, really pleased with both the prints and the service.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Fell in love with Geoff beckett’s style…

Fell in love with Geoff beckett’s style so after a search came across The Artists Quarter website. Lo and behold the one I was after was on sale. Ordered and delivered very quickly, perfect packaging. Perfect picture. Now have to find the perfect spot to hang it.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

A high standard of care

This was my second purchase from the Artists' Quarter. I'm really pleased with both works of art. The quality of both the paintings and the framing were excellent. They arrived very well packaged.

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

Why you should get yourself a Randolph

We'd seen Randolph at a store during our many trips to Fort William in Scotland and fell in love with him.

During our latest trip, Randolph was no more, someone had decided to take him home and we knew we just had to get a Randolph of our own.

The Artists Quarter was the best value and the reviews from other satisfied customers gave extra reassurance.

Although it stated "no glass" in red font on the order page, these particular pictures don't come with glass so that shouldn't be taken to read as though the picture is somehow defective.

The picture arrived safely within 3 working days and as scheduled with updates along the way, the packaging was excellent and very professional.

We couldn't be happier with our new Randolph, we've placed him just above the stairs, he's always there to greet us as we walk across the landing or down the stairs, the quality of the frame and picture are excellent and can't be faulted.

Overall, very happy customers and we would not hesitate to purchase again.

Thank you.

March 21, 2025
Unprompted review

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