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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently express satisfaction with the products, highlighting their unique and artistic designs that add an elegant touch to their homes. Many appreciate the quality and craftsmanship, finding items to be stylish, sturdy, and premium, often enhancing their living spaces. Reviewers also mention good packaging that protects the products. However, some people were dissatisfied with product durability, citing instances where items broke shortly after purchase. There are also mentions of receiving damaged goods, such as broken mirrors, and difficulties with returns.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praise the elegance,... See more

Quality

People report positive experiences with quality. Many customers praise the premium, sturdy, and timeless feel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

recently purchased some home décor items from Artment, and I couldn't be happier with the experience. The quality of the products exceeded my expectations – from the craftsmanship to the unique, artis... See more

Rated 5 out of 5 stars

Artment decor items are so unique. Quality is just amazing. Always comes with a good packaging. You can instantly elevate your home with their lifelike decor items. I just love it.

Rated 5 out of 5 stars

I bought The Artment Vista Mirror and it adds a perfect touch of elegance to my space. Its sleek design and premium finish instantly uplift any corner. It's unbreakable, Stylish, sturdy, and truly a s... See more

Rated 5 out of 5 stars

"I bought The Artment Golden Elephant Showpiece from Blinkit, and it instantly became the highlight of my festive décor. The golden finish and geometric design bring such elegance and charm to my spac... See more


3.7

Average

TrustScore 3.5 out of 5

33 reviews

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Rated 1 out of 5 stars

Poor quality products and incredibly poor customer service

The whole experience was terrible I bought a mirror which arrived late and I never got any proper delivery tracking information for the whole month it took to arrive. All the links they provided for tracking did not work then I got a message saying customer opened the package and rejected it. I wrote to them again as I had not received it and received no relevant response. About two days after that I then received the order about a month later. When I tried to open and check it in front of the delivery person I was told that was not allowed!!!. I opened it filming an unboxing video and of course it was broken at the back. So then I tried to make a return they kept telling me that is not allowed and kept repeatedly redirecting me to link on their website that did not work. Then asking me to repeatedly send videos and pictures which I did several times. I eventually got told by Artment that I should keep the mirror as it’s a minor issue and they will offer me a 15% refund!!! I told them that this was not acceptable I do not want a broken product. The finish is very flimsy and I can tell that it is not durable at all. Also I kept asking for a live person to talk to and no one has called me ever.

April 7, 2025
Unprompted review
Rated 1 out of 5 stars

Totally fraud company.

Totally fraud company. Paise loot rha hay online business me. The product will not delivered but they get the payment. No refund. Totally cheating company. Nobody will purchase any product from artment.

April 7, 2025
Unprompted review
Rated 1 out of 5 stars

The Artment - Fraudulent Company-Poor Service

TO ALL CUSTOMERS, , I purchased two lounge chairs, each priced at 20,000 rupees. Within six months, they broke, and despite offering to cover transportation costs for repairs, Artment has declined to assist. There was no mention in their terms and conditions that these chairs would be irreparable. Consequently, I lost 40,000 rupees as the chairs needed to be discarded. The quality of the chairs is so bad internally, you can see from the videos. I tried to fix this through local sofa repair folks, no one could as these are welded badly on rusted iron rods. Please be careful before you buy from Artment and do check your T&Cs and warranty very clearly. There is zero customer service. I feel it is a fraud to sell such low quality, useless items with no support/customer service at high prices.

December 21, 2024
Unprompted review
Rated 1 out of 5 stars

They sell bad china made products and…

They sell bad china made products and their return policy is a scam. it is literally just a drop shipping company that brands cheap quality products and sells them with NO RETURNS! Only exchange is available and their customer service is nothing. HORRIBLE experience. DO NOT trust this shitty website.

March 7, 2025
Unprompted review
Rated 1 out of 5 stars

Not only the product is of cheap…it's total scam

Not only the product is of cheap quality. The company itself is trying to extort money. Its been a 1 whole year in since the artment.com hasn't return the money, these guys are total scam, when I asked for refund they denied so instead what they are saying is to buy something another low quality product only from "as we only issue store credit" Now wait a minute.. so my money is gone? YES!!!

They provide refund if you wish to return.. only in form of store credit/gift card not your hard earned cash/money, so once you have paid say good bye to your money because it's never gonna come back to you.

Please visit their website to know about the details of the return policy.

When I got bumped I understood their scam. It's your turn. Thank you

February 28, 2024
Unprompted review
Rated 1 out of 5 stars

Bought a decor piece from them

Bought a decor piece from them , did not recieve them yet.
The number shared on "Contact us" is not helpful as no picks up the call , when tried to reach out on whatsapp on given number , it says as switched off. Very pathetic sense of business , they loot people, my personal experience to avoid buying any items from this website.

September 10, 2024
Unprompted review
Rated 1 out of 5 stars

Thief company and cheap products

Not only the product is of cheap quality. The company itself is trying to extort money and nothing else. I bought 2 lamps and one of them was working. The other was working but you can see led from diffused material like from the cheap lamps from alibaba. I later received an email saying they received only one item and will only refund for that. Pathetic company, pathetic service, pathetic product. Stay away

July 18, 2024
Unprompted review

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