The Art Print Company Reviews 

174
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful selection of art prints, robust and protective packaging, and exceptionally quick delivery times that arrive safely. Consumers also deeply appreciate the truly stunning print quality, vibrant colors, solid frames, and helpful customer service when ordering custom sizes or bespoke items. Some reviewers were not happy with the external courier services, mentioning inconsistent tracking information, unexpected schedule changes, and completely disorganised updates regarding arrival times. A few people also noted occasional issues involving high delivery costs for smaller items or minor product details missing from their initial orders.

What people talk about most

Product

Consumers find product satisfaction to be exceptionally high, frequently praising the excellent print... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent canvas prints and solid... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting speedy arrivals and... See more

Order

Customers had great satisfaction with the order process, highlighting the ease of placing custom size... See more

Service

Customers consistently note positive experiences with service, frequently praising the efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A really great choice of prints and styles. I chose a huge print on photographic paper that arrived rolled (and is currently at the framer’s) and a large canvas which I love, although the detail is a... See more

Company replied

Rated 5 out of 5 stars

We ordered a print and were pleased that we could order a custom size instead of the standard sizes available. This was very easy do. Their response to any communication from us was prompt. When the p... See more

Company replied

Rated 5 out of 5 stars

Another great purchase from this company! I have taken a lot of time to make my choices but the website is really excellent as regards being able to zoom in to see the colours and also to see the pic... See more

Company replied

Rated 5 out of 5 stars

This was the 7th purchase from The Art Print Company over the last few months in a bid to jazz up plain walls in our house. Really pleased with the choice of pictures, ease of ordering, good packaging... See more

Company replied


Company details

  1. Print Shop
  2. Art Gallery
  3. Photo Printing Service

Written by the company

Browse our collection of world art ranging from classic old master's paintings, modern pieces to contemporary street art. Choose your preferred print format from wrapped framed canvas, rolled canvas print or photo poster print and we will make your request to order by hand with the upmost care and attention.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

174 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(174)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Some difficulty initially, afterwards a great experience

Initially, I did have some difficulty in getting the order moved forward with them as they became unresponsive on email however, after a call, they were very apologetic and quickly got the order printed and dispatched the same day. The quality of the canvas is excellent, their prices are very reasonable and Gavin was helpful. More than happy to recommend and I'll be back in the future.

November 28, 2023
Rated 1 out of 5 stars

I still have not received my order

I still have not received my order and cannot get help from the company. I’ve emailed, tried the chat. I would like to know where my order is so I’ll know if I need to go somewhere else to purchase!

December 3, 2023
The Art Print Company logo

Reply from The Art Print Company

Dear Jody, thank you very much for shopping with us. We are very sorry about the problem with this shipment. We responded to your original email but didn't receive another response from you. We haven't seen any chat messages from you. We have sent you another email since this review asking if you would like us to send you a replacement, please could you check this and get back to us?

Rated 5 out of 5 stars

Great product

Fast, efficient service and the canvas print looks great. And all for a very good price.

October 20, 2023
Rated 5 out of 5 stars

I'm thrilled!

I could not be more delighted with my print - i's beautiful. Arrived quickly - and makes me smile every time I look at it!

January 5, 2023

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