The blavana face cream and balaayah black gram body oil have been transformative. I have extremely dry and sensitive skin and both products have improved the look and feel.of my skin, very luxurious f... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great customer service. And Great products. Ayurveda's Youth Spring oil & their corresponding Blavada black gram face balm and body lotion r some of the best products I've ever used. I use the oil in... See more
Company replied
I have used The Ayurveda Experience for over 3 years, and I keep coming back for beloved products, and new ones that I am sure to love! I began using their products because I didn't want to continue t... See more
Company replied
I have been studying Ayurveda since I first encountered it in India 43 years ago. So to be a able to purchase such well formulated, pure, natural, skincare products is very important. I particularly... See more
Company replied
Company details
Written by the company
The Ayurveda Experience is one of the most recognized and trusted global houses of Ayurvedic brands which offers a thoughtful curation of personal care and wellness brands inspired by Ayurveda. The platform has over 2 million customers in over 25 countries and strives to bring you clean, safe and effective beauty and wellness products that carry the goodness of ancient Ayurvedic wisdom in their own unique way. Every brand reflects a distinct philosophy, aesthetic and ritual, designed to meet your evolving needs with time-tested ingredients and consciously developed formulations.
Contact info
7 Temasek Boulevard #12-07 Suntec Tower One, 038987, Singapore, Singapore
- 678-498-7248
- care@theayurvedaexperience.com
- theayurvedaexperience.com
4.0
Great
803 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unsealed poor quality products
Let's start with the good. The package came relatively quickly (Manjista night time elixir) and because I ordered 2 of them, I was eligible for 2 free gifts, which is nice.
The problem is that both the elixirs and one of the free gifts came unsealed. The last time this happened, I just thought I'd got a bad batch (as I'd gotten from Amazon). That time it also gave me skin irritation. I wonder if that was because the quality isn't as rigid or if they are re-using old oils and bottles.
The fact that it is unsealed leads me to wonder about its quality control.
Will not be ordering or recommending again - especially as their products aren't cheap.
March 10, 2025
Unprompted review
Reply from The Ayurveda Experience (US/Canada)
Namaste! Janine,
Greetings from The Ayurveda Experience!
Thank you for reaching out and sharing your experience with us. We truly value your feedback, as it helps us improve our services and products.
We’re pleased to hear that your package arrived quickly and that you enjoyed the bonus gifts included with your order. However, we are concerned to learn that both the Manjish Glow Night Time Face Elixir and one of the free gifts arrived unsealed. We completely understand how important product quality and safety are, especially when it comes to skincare items.
Please know that we take these matters very seriously. Our goal is to ensure that every product you receive meets the highest quality standards, and we are committed to providing safe and effective products for our customers.
We would like to clarify that if you received any of our products without an outer seal or shrink wrap, this is part of a recent change in our packaging process. In our effort to reduce plastic waste, newer batches of our products are shipped without outer plastic wrapping. Moving forward, all mini and full-size bottles will be packaged without the outer shrink wrap to minimize environmental impact.
Thank you once again for bringing this to our attention. We hope to regain your trust and provide you with a better experience in the future.
Please feel free to reach out to our customer support at care@theayurvedaexperience.co.uk if you need any further assistance.
Warm regards,
The Ayurveda Experience
My 1st order i recieved confirmation within a few minutes after i inputted my cc info. Recieved product in a timely manner. Ordered a second product , money withdrawn but no confirmation no product
My 1st order i recieved confirmation
March 3, 2025
Unprompted review
Reply from The Ayurveda Experience (US/Canada)
Namaste Michele
Thank you for reaching out to us.
Please drop us an email at care@theayurvedaexperience.com so we can assist you further in regard to your missing confirmation and other order details.
Looking forward to assisting you
Happy face!
I am so happy I changed my face care routine. Every one of their products that I've used is amazing-my face has never felt better!
January 3, 2025
Reply from The Ayurveda Experience (US/Canada)
Namaste
Thank you for sharing your lovely feedback 💞. We truly appreciate your continued support and loyalty to The Ayurveda Experience products. Thank you for being a valued customer!
Reply from The Ayurveda Experience (US/Canada)
Namaste Pat
Thank you for sharing your lovely feedback 💞. We truly appreciate your continued support and loyalty to The Ayurveda Experience products. Thank you for being a valued customer!
This oil feels amazingly soft
This oil feels amazingly soft. I’m not sure how well it works for crepe like skin. However, feels fabulous on my skin.
January 20, 2025
Reply from The Ayurveda Experience (US/Canada)
Namaste Karen
Thank you for sharing your lovely feedback 💞. We truly appreciate your continued support and loyalty to The Ayurveda Experience
Our products are natural and based on Ayurveda, which is not a quick fix, and it is best to use them consistently over a prolonged period. Consistency is the key!
How long it takes to see results varies depending on the hydration and current condition of the skin. To claim a certain time limit for specific results, in general, would almost amount to be dishonest, and thus we, with the best intentions, cannot specify. We recommend taking before and after pictures. We often don’t notice the subtle results when looking at our skin daily, but the more you use it the better the results.
Thank you for being a valued customer!
NEW OWNERS SCAM COD
These products have jumped significantly in price. I ordered 3 and paid over $110 CAD. I got a notice from the post office that I would have to pay further COD charges. I’ve never before had to do this before and now I see for the first time they are in Singapore. I wrote to them requesting a refund and to send the products back, and they don’t answer. The previous owners knew about customer service. Don’t buy these products unless you want to pay 25% more for undisclosed delivery. I will be filing a complaint with my credit card company and PayPal, and I will never order another product from the ruined Ayurvedic Experience.
February 25, 2025
Unprompted review
Reply from The Ayurveda Experience (US/Canada)
Namaste,
Thank you for contacting The Ayurveda Experience and we are sorry for the inconvenience caused.
Kindly note that all shipping charges if the order is above 28$ USD and all customs/ duty charges are taken care of by us at the back end, but sometimes an invoice can be shared with the customer for those payments as well.
We request that you share images of the receipt for the ($) that is being asked for as the COD charges bill by the carrier so we can investigate further and let you know the way forward.
Please drop a mail to us at care@theayurvedaexperience.com with your order number and other details.
Thank you for choosing The Ayurveda Experience and we wish to hear from you soon.
Utterly disappointed!
I have ordered many times before. Never a problem. Love all the products! Now to my disappointment. I placed an order on February 2nd. I waited and waited and no shipping information was given. I waited for over a week and then sent them an email asking about the status of my order. Was told that it was never scanned and probably lost. They will promptly send me another. Great ! Received my order on February 15th. Unfortunately it was missing an item. I've ordered the " AM to PM pore perfect hydration bundle " . The Nicumin black seed brightening cleansing jelly was missing from my order. I reached out , informing the company about it. I got a pretty much generic response , that they will look in to it. As of right now I am on a 13th email with them without a clear resolution. They keep sending me emails how they're " looking " in to it and asking me to wait 24 hours and then not responding until I sent them fallow up email. I keep asking for them to sent me the product I paid for. They even sent me an email stating that they are sorry, but the product is out of stock. Upon checking the app I use to place my order ,the item is clearly in stock. After I sent an email stating that the item is clearly in stock and again asking they send me what I paid for , they then informed me , that this item is a "gift" they include with said bundle. So I guess I have no right to be upset about it not being in my package ? At this point I wonder if it's just a marketing ploy to get people to buy the bundle without actually including the cleansing jelly , seeing as I got nothing but empty promises so far. I am just so completely disappointed at this interaction. I thought I found an honest company with the most awesome products. Alas ... Hopefully a resolution is coming. If so I will amend my review. I'm just not sure if I will keep ordering after that.
It is now March 9th and I have still not received my product. It seems, that something has changed with this company. Maybe owners, not sure. It is not the same customer service as before and they are using deceiving practices and don't care about their customers and their satisfaction anymore ! So sad to see another good company go bad 👎
February 22, 2025
Unprompted review
Reply from The Ayurveda Experience (US/Canada)
Namaste Zuzana,
We sincerely apologize for the confusion and frustration this situation has caused. We value your trust and are committed to resolving this issue promptly. We have escalated your case to our management team to ensure that your missing gift Nicumin black seed brightening face cleansing jelly from AM to PM kit is sent to you without further delay.
We are actively working on getting the item shipped and it should reach you shortly
Hope this helps
DO NOT order the mini jarr
DO NOT order the mini jars of any of their products. I normally love this company. The Mini Blavana Ultra-Rich Youth-Boost Face Pommade for Aging Skin and the Mini Smooth-Sorbet - Oil-Free Face Gel Crème - For Apparent Wrinkle-Filling Effect, Clarity, Smoothness & Hydration were less than half full. The jar is exceptionally small and not worth the price.
February 18, 2025
Unprompted review
Reply from The Ayurveda Experience (US/Canada)
Namaste Lisa
Thank you for reaching out to us and sharing your concerns. We sincerely apologize for any disappointment you have experienced with your recent order.
Regarding the mini jars, they are not filled to the top during the filling process. A certain level of headspace is intentionally left to accommodate the filling and sealing with a plug.
However, during transit, the product naturally settles over time, creating additional headspace. Due to the small size of the jar, this headspace may appear more prominent, giving the impression that the jar is only half-filled. However, we assure you that each jar contains the correct amount of product as stated, which is 5 grams.
Please note that we have responded to you via mail and are awaiting your response
Looking forward to resolving this for you
Problem with delivery
I'm sorry to say that even though your products are fantastic I will not be ordering any more. I ordered on January 1st and did not receive until February 13fh!, I'm sorry but that's unacceptable to me. And on top of that I had to pay another 27.00$ to Canada Post.
Not impressed with delivery . Too bad because the actual products are very good.
January 1, 2025
Unprompted review
Reply from The Ayurveda Experience (US/Canada)
Namaste Diana
We sincerely apologize for the delay in the delivery of your order.
Due to unforeseen circumstances and carrier issues, the delivery took longer than expected.
Kindly note that all shipping charges if the order is above 28$ USD and all customs/ duty charges are taken care of by us at the back end, but sometimes an invoice can be shared with the customer for those payments as well.
We would request you to share images of the receipt for the ($) that is being asked as the duty bill by the carrier so we can investigate further and let you know the way forward
You can write to us at care@theayurvedaexperience.com
Thank you for choosing The Ayurveda Experience and we wish to hear from you soon.
i have responded 3 times after…
i have responded 3 times after companing that ive been left with hndreds of blocked pores after using the products for 3 months. They asked me which i used i sent pictures twice and nothing!!! Never had skin lie this before.
February 1, 2025
Unprompted review
Reply from The Ayurveda Experience (US/Canada)
Namaste! Tina,
Greetings from The Ayurveda Experience!
We are truly sorry to hear about your experience. Our products are thoroughly tested for safety, and we always advise performing a patch test before trying anything new. This could possibly be due to an allergy to a specific ingredient in one of the products, although such reactions are rare.
Our Customer Support team has responded to every email you sent asking which product you had an allergy to, but it seems you may not have received our responses—possibly due to them landing in your spam folder. To ensure we resolve this, we have sent another email to connect with you directly.
We kindly ask that you check your inbox and spam folder. If you do not find our email, please feel free to reach out to us at care@theayurvedaexperience.co.uk or call us at +44 (0) 2045796721.
We are committed to resolving this issue and ensuring that you have a positive experience with our products and services.
We look forward to hearing from you soon.
Regards,
The Ayurveda Experience
The products I have purchased and used…
The products I have purchased and used are fantastic my skin is so soft and smooth I felt my skin has improved dramatically. I am very happy and will continue to use them. They smell great as well thankyou so much
December 22, 2024
Reply from The Ayurveda Experience (US/Canada)
Namaste
Thank you for sharing your lovely feedback 💞. We truly appreciate your continued support and loyalty to The Ayurveda Experience products. Thank you for being a valued customer!
My order was shipped on January 24th…
My order was shipped on January 24th and tracking was showing movement then as of February 1st movement with tracking stopped. Contacted customer service and they said to be assured my packaged would be delivered it is now Feb 6th and still no movment and USPS csnt locate thr package. Was told to wait another 24 to 48 hrs I did and they sre not sending out another package just gave me the same run around
January 24, 2025
Unprompted review
Reply from The Ayurveda Experience (US/Canada)
Namaste Debbie
Thank you for reaching out to us
Please note that your package was delivered on the 7th of Feb and we hope you have received it.
If there is anything else that we can assist
you with, do let us know
Lost order…
My parcel was lost in the post over Christmas! Contacted customer services and they replied promptly that they were sorry but should be with me in 5 days . Still no parcel but contacted me again and sent me out a new order! I am giving 5 stars as they kept me informed all the way and I have to say I will order again as I love their products and fantastic customer care! These things happen but they did their very best to help! Always a free sample with order as well! Great company! Thanks
February 3, 2025
Unprompted review
Reply from The Ayurveda Experience (US/Canada)
Namaste Lynn
Thank you so much for placing your trust in us and for your recent order. We truly appreciate your thoughtful consideration and are delighted to hear that our commitment to transparency and quality has resonated with you
Thank you for your valuable feedback.
Take care!
This company provides great service
This company provides great service. Their products are beautiful. All of the products I have tried actually do what they say they will. I’m very impressed with what I have used so far, which includes body lotion & oil, & the facial oils & cream which surpassed my expectations. I highly recommend them.
December 22, 2024
Reply from The Ayurveda Experience (US/Canada)
Namaste Carol
Thank you for sharing your lovely feedback 💞. We truly appreciate your continued support and loyalty to The Ayurveda Experience products. Thank you for being a valued customer!
Customer Service - AMAZING
I had a fantastic experience with The Ayurveda Experience customer service lady! From the moment I reached out with a query, they were incredibly responsive, kind, and genuinely helpful.
Honestly, their commitment to customer satisfaction is amazing. It’s rare to find such attentive service these days. Truly impressive! 🙌🏻 🙏🏻 🥰
January 31, 2025
Unprompted review
Reply from The Ayurveda Experience (US/Canada)
Namaste Karley
Thank you for sharing your lovely feedback 💞. We truly appreciate your continued support and loyalty to The Ayurveda Experience products. Thank you for being a valued customer!
I started to use the Kesaradi face oil which is amazing!.
Though I received a damaged product originally(sample leaked), I started to use the Kesaradi face oil which is amazing. It makes the skin on my face and neck so soft and dewy. I even find the smell quite pleasant now.
January 18, 2025
Unprompted review
Reply from The Ayurveda Experience (US/Canada)
Namaste Sandie
Thank you for sharing your lovely feedback 💞. We truly appreciate your continued support and loyalty to The Ayurveda Experience products. Thank you for being a valued customer!
Mixed emotions
I love the oils and scents but it doesn't stay moisturized the whole day ... seems to hit surface and wear off .. even when i put on right after shower
November 20, 2024
Reply from The Ayurveda Experience (US/Canada)
Namaste Chris
It's fine to use your moisturizer or SPF protection after applying our face oils for extra moisturization when needed
We recommend warming the oils before you use them to help make application easier, and easier for the skin to absorb, allowing you to use less oil.
Hope this helps
Like the products and good prices.
November 20, 2024
Reply from The Ayurveda Experience (US/Canada)
Namaste
Thank you for sharing your lovely feedback 💞. We truly appreciate your continued support and loyalty to The Ayurveda Experience products. Thank you for being a valued customer!
Best skincare I have ever found
I use the mannish glow night time elixir and the kesaradi daily glow. These are my favorite skincare products along with calcium bentonite clay face mask from “natures cleansing clay” and a microdermabrasion scrub. Anytime I try to incorporate anything else in my skincare routine I break out. I am 48 years old and have combination skin. My skin used to be oily so I was a bit afraid to use these but they have literally solved all of my skincare problems and will not only recommend them to everyone I know, I will probably never stop using them. My boyfriend now uses them too. lol he likes them better than his beard oils and uses the mannish glue all over his face. Highly recommend these products.
November 20, 2024
Reply from The Ayurveda Experience (US/Canada)
Namaste Paula
Thank you for your valuable feedback.
It helps us do better and make each experience better than the last for you.
Take care!
Stumbled upon this company searching…
Stumbled upon this company searching for help for crepey skin. The Ayurveda Experience came up and the Balaayah Black Gram Body Booster was suggested. Loved it and works great. It came with a sample of the Youth Spring Cream which I also loved. Happy to have found these products. Thanks
January 7, 2025
Unprompted review
Reply from The Ayurveda Experience (US/Canada)
Namaste Robin
Thank you for sharing your lovely feedback 💞. We truly appreciate your continued support and loyalty to The Ayurveda Experience products. Thank you for being a valued customer!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.