Azurina was my fave bag brand, however I have been disappointed with my recent purchase. I ‘won’ a free bag as part of their competition and checked out with it, got email confirmation etc and hours a... See more
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See what reviewers are saying
I treat myself to two new bags every year from Azurina, I've found some amazing colours. They're soft, buttery and beautiful and always attract lovely compliments. It's hard to limit myself but I know... See more
Company replied
The service from Azurina was exceptional as usual. The issue was the delivery service via EVRI. It took a long time to arrive after they had received it. They failed to deliver it on the day they had... See more
Excellent products and very fast delivery for a last min gift order pre Xmas! Thank you very much!
Company details
Information provided by various external sources
Dreamy, personalised last-forever leather essentials, customised by you, for you. Beautifully branded basics. 🌸💕
Contact info
London, United Kingdom
- ateam@theazurinastore.com
- theazurinastore.com
3.9
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I treat myself to two new bags every…
I treat myself to two new bags every year from Azurina, I've found some amazing colours. They're soft, buttery and beautiful and always attract lovely compliments. It's hard to limit myself but I know I need to - these beauties are addictive! I have quite the collection going and I love them all!
January 18, 2022
Reply from Azurina
thanks for being such a a great customer, looking forward to welcoming you back to the store soon for another splurge. Lots of love, Charlie xx
I regularly buy with azurina and love…
I regularly buy with azurina and love it.
I get good feedback and interest from others that see my product.
I wish there was more colour choices though
Customer service is great
January 17, 2022
Reply from Azurina
Thanks for being a lovely customer, please let us know what products and colours you'd like to see and we'll be more than happy to try and make some magic for you. Lots of love, Charlie xx
Item just as described and quick…
Item just as described and quick delivery. Perfect gift for my sister who is a school teacher.
January 17, 2022
Reply from Azurina
Thanks for thinking of Azurina Sarah, we look forward to welcoming you back again soon. Lots of love, Charlie x
Glad I had a 30% off code…
I ordered a ‘Trenta’ bag with a 30% off voucher. The bag arrived really quickly, was packaged really nicely with a beautiful gift bag. The bag itself isn’t as good as I was expecting. The gold finishing looks a little cheap and the monogram is in a bit of an awkward position so doesn’t look as good as if it was lowered slightly. It’s not ‘faulty’ but I think overpriced. If I could, I would have probably returned.
I do like the bag and will use it, I guess I had slightly higher expectations based on the price point. If I had paid full price I would have been very disappointed.
January 17, 2022
Reply from Azurina
Hey Sarah, Thank you for your review and we're really sorry to hear that you aren't 100% satisfied with your Trento. If you'd like to email us at ateam@theazurinastore.com we can take a look at your monogram and help with any issues you may be having with your purchase. Love Azurina x
I'm extremely pleased with the…
I'm extremely pleased with the Bubblegum Pink Pencil Case that I ordered. It arrived extremely quickly but a smaller box to post it in would have been much better! I will definitely order again.
January 13, 2022
Reply from Azurina
thanks for your feedback on the packaging Norma (and your pencil case) we'll get right on getting this reduced! Have a wonderful day, Charlie xx
Beautiful bag
Beautiful bag. Great quality and price!
Excellent customer service and very fast delivery
January 13, 2022
Reply from Azurina
Thank you Rebecca, looking forward to welcoming you back to Azurina soon. Lots of love, Charlie xx
Reply from Azurina
Thank you Amy, we look forward to welcoming you back to Azurina soon. Lots of love, Charlie xx
Such fast delivery right before…
Such fast delivery right before Christmas. Arrived in time and made my best friend very happy!
January 11, 2022
Reply from Azurina
Hi Ella, so happy you're sister loved her scarf. Thank you for thinking of us and taking the time to leave a review. Look foward to welcoming you back to Azurina for a bit of self gifting next time. Lots of love, Charlie xx
Quick delivery
Quick delivery. Beautifully wrapped. Beautiful scarf of great quality. I definitely recommend
January 10, 2022
Reply from Azurina
Thank you Dominika, hope you're still loving your scarf as much as I do. Lots of love, Charlie xx
Love My Azurina
My package of a really cute beanie and scarf came delivered faster than I expected!
Wrapped each in a really cute bag!
And the beanie and scarf are of excellent quality. I can’t wait to wear them!!!
January 10, 2022
Reply from Azurina
So happy you love your beanie and scarf as much as I do Robin - one in every colour over here. Lots of love, Charlie x
Obsessed with everything Azurina do and…
Obsessed with everything Azurina do and this latest drop is just the best!
January 10, 2022
Reply from Azurina
Thank you beautiful lady. So happy you love your Athletics as much as we do. Lots of love, Charlie xx x
Love the brand and all the products…
Love the brand and all the products they make which are great quality! My go to for gifts
January 9, 2022
Reply from Azurina
Thank you beautiful, looking forward to welcoming you for some self-gifting soon. lots of love, Charlie xx
My absolute favourite business to buy presents from
I will continue to shop here time and time again. The one time I have ever had an issue with a product they offered me a free replacement immediately. Great quality, small business feel but also luxury items at a great price point
January 7, 2022
Reply from Azurina
Thank you Hannah, so happy we make you happy. Keep spreading that joy sunshine. Lots of love, Charlie xx
Reply from Azurina
Thanks Jo! Love you! Charlie xx
In love with my new handbag
Absolutely in love with my new handbag. It is well made, was nicely gift wrapped and I'm impressed with the service. I'd shop with Azurina again (maybe not 'til the next Sale though, hehe).
January 6, 2022
Reply from Azurina
So happy you love your Amalfi - some colours in the sale now. (email incoming 😉) lots of love, Charlie xx
Lovely presentation and quality
January 6, 2022
Reply from Azurina
Thank you for being a lovely repeat customer and taking the time to leave us a review. We appreciate you! lots of love, Charlie xx
Will Shop Here Again!
The quality of my purchase is fantastic, delivery was very quick, and wrapped lovely :)
January 6, 2022
Reply from Azurina
So glad you love your beanie as much as I love mine. One in every colour! And thank you for being so understanding about your sold out item. Lovely customer, welcome back anytime! Charlie xx
Lovely as per
Lovely as per, from the personalised item right down to the packaging. Love shopping at Azurina, thank you!
January 5, 2022
Reply from Azurina
Thank you for being such a loyal customer Rochelle, we see you, we love you, we miss you. Lots of love, Charlie xx
Another gorgeous Azurina product!
Another gorgeous Azurina product. I love it. Always beautifully packaged, great quality and quick delivery. I’m building myself a lovely collection of Azurina products
January 5, 2022
Reply from Azurina
so happy you love your pencil case Kat. Looking forward to welcoming you back to the Azurinaverse again soon. lots of love, Charlie xx
Perfect quality
Perfect quality, perfect delivery (I ordered from another continent and got my order in 4 days), the package was really nice and neat, the personalisation was as requested…. Very very satisfying purchasing experience.
January 5, 2022
Reply from Azurina
Thank you for your order all the way from Cairo. We hope you're still loving and living in your Stockholm tote. Lots of love, Charlie xx
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