Azurina was my fave bag brand, however I have been disappointed with my recent purchase. I ‘won’ a free bag as part of their competition and checked out with it, got email confirmation etc and hours a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I treat myself to two new bags every year from Azurina, I've found some amazing colours. They're soft, buttery and beautiful and always attract lovely compliments. It's hard to limit myself but I know... See more
Company replied
The service from Azurina was exceptional as usual. The issue was the delivery service via EVRI. It took a long time to arrive after they had received it. They failed to deliver it on the day they had... See more
Excellent products and very fast delivery for a last min gift order pre Xmas! Thank you very much!
Company details
Information provided by various external sources
Dreamy, personalised last-forever leather essentials, customised by you, for you. Beautifully branded basics. 🌸💕
Contact info
London, United Kingdom
- ateam@theazurinastore.com
- theazurinastore.com
3.9
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Treated myself and daughter to matching…
Treated myself and daughter to matching card holders. So pleased with them. Good quality and very cute, the colour is so pretty.
January 5, 2022
Reply from Azurina
How cute are you?! Thanks for being a lovely customer Melisa. Always on hand if we can help in anyway. lots of love, Charlie xx
Reply from Azurina
Thank you Journey, So happy you love them! Looking forward to welcoming you back soon sweet soul. Lots of love, Charlie xx
Always the perfect gift
Always the perfect gift, very reliable delivery and quality is very high.
January 4, 2022
Reply from Azurina
thank you, thank you 🙏 lots of love, Charlie xx
I have ordered next day delivery…
I have ordered next day delivery service over holidays and was very impressed with ease of checking out and delivery arriving on time. The courier didn’t follow instructions but I know it’s not brands fault. I love azurina products and have got a few myself and always gift them too as they make a perfect special gift!
January 4, 2022
Reply from Azurina
Thank you for being such a loyal customer Anastasia. Looking forward to welcoming you back in the Azurinaverse soon! lots of love, Charlie xxx
Excellent quality and fast delivery.
January 3, 2022
Beautiful products
I love the handbags with personalised initials on in gold, they are really stylish and unique, plus delivery has been super fast over the Christmas period I can't believe how efficient the service is. 100% recommend to anyone looking for a gift or yourself 🤗
January 3, 2022
Reply from Azurina
Thank you Jemma, for your order and taking the time to leave such lovely feedback. Lots of love, Charlie xxx
The best customer service
The best customer service. Resent my order when Hermes let me down. Will always go back and buy more gifts
January 2, 2022
Reply from Azurina
Thanks you LJS beautiful soul. Lots of love, CW x
Last minute Christmas gift
Ordered for a Christmas present at the last minute - amazing service, arrived the next day and was lovely!!......thank you.
January 2, 2022
Reply from Azurina
Yay, we love saving the day. Lots of love, Charlie x
Fabulous products and brilliant service
December 31, 2021
Scarves were beautiful
Scarves were beautiful. The personalisation makes it very special. Delivery was quick.
December 31, 2021
Brilliant present
I don’t normally leave reviews however I bought a gorgeous leather wallet with perfect gold foil embossing as a gift. Super impressed will be purchasing more from Azurina. Quick delivery and lovely packaging.
December 30, 2021
Amazing service as always
Amazing service as always. Gift wrap free of charge makes it the perfect gift. Next day delivery even for monogrammed items-amazing!! Super fast and quality service, i love ordering gifts from azurina they always have great sales too.
December 30, 2021
Beautiful scarf
Beautiful scarf, vibrant colours, well made, my daughter loves it. Would happily purchase from this supplier again.
December 30, 2021
Excellent service
Quick delivery very easy to deal with good quality product, would recommend.
December 30, 2021
As always delivered on time
As always delivered on time, beautifully wrapped and initial looking great. Thanks.
December 29, 2021
Always receives compliments
Lovely products and fast delivery. Highly recommended! X
December 28, 2021
Always excited to receive my…
Always excited to receive my beautifully wrapped parcel , never disappointed with quality or speedy delivery xx
December 27, 2021
Just bought another beautiful large…
Just bought another beautiful large tote bag from Azurina, this time for my daughter as she kept ‘borrowing’ mine. Decided she had to have one of her own…monogrammed for her… making it extra personal, made in soft smooth leather, great size, beautifully packaged… recommended.
December 26, 2021
Great customer service and fab products!
December 24, 2021
Fab sweatshirt
Fantastic product (sweatshirt) actually much better quality than I expected. Was also delivered really quickly.
December 24, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.