Azurina Reviews 

3,047
•
TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

Azurina was my fave bag brand, however I have been disappointed with my recent purchase. I ‘won’ a free bag as part of their competition and checked out with it, got email confirmation etc and hours a... See more

Rated 5 out of 5 stars

I treat myself to two new bags every year from Azurina, I've found some amazing colours. They're soft, buttery and beautiful and always attract lovely compliments. It's hard to limit myself but I know... See more

Company replied

Rated 3 out of 5 stars

The service from Azurina was exceptional as usual. The issue was the delivery service via EVRI. It took a long time to arrive after they had received it. They failed to deliver it on the day they had... See more

Rated 5 out of 5 stars

Excellent products and very fast delivery for a last min gift order pre Xmas! Thank you very much!

Company details

  1. Bags and Luggage Store

Information provided by various external sources

Dreamy, personalised last-forever leather essentials, customised by you, for you. Beautifully branded basics. 🌸💕


Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(3,047)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Parcel still not here

Parcel still not here. Ordered 10 days ago. Not good enough.

December 22, 2021
Azurina logo

Reply from Azurina

Hey Matt, we're so sorry to hear that there has been a delay with your order. Tracking is showing that your parcel was delivered on 23rd December. If that isn't the case can we please ask you to email our customer service team at ateam@theazurinastore.com we'll look to resolve the issue for you. Love Azurina x

Rated 5 out of 5 stars

LOVED the products

LOVED it - the products, the speed and the convenience of the service. Honestly, they'd process and dispatch my order within a few days even during the busiest times of the year. The bags are absolutely amazing, and the gift packaging makes them extra special.

December 21, 2021
Rated 5 out of 5 stars

I'm a huge fan of Azurina and also a…

I'm a huge fan of Azurina and also a regular customer. I've recently bought a black croc Monaco bag (my 2nd one) and a mint green scarf, I must confess that I fell in love with both the moment they arrived. I absolutely love the quality and of course their lovely gift wrapping too. Thank you Azurina, I'm stuck with you forever!! Xx

December 20, 2021
Rated 5 out of 5 stars

Black bag and scarf

I purchased a black leather bag and a woollen scarf both were embroidered/stamped with initials. Purchased on Black Friday with a big discount. Both items were lovely and received well packaged and on Monday following - excellent service.

December 17, 2021
Rated 5 out of 5 stars

Absolute love the scarf I purchased for…

Absolute love the scarf I purchased for my daughters xmas. The delivery was very quick (no hassle)but it was the service from this company that was second to none,I forgot to ask for my daughters initials to be added and when I emailed the to explain they came back promptly and assured me they would be added. My order arrived a couple of days later and I am more than delighted. I will certainly be looking at more of what they offer and would definitely recommend Azurina in the future.

December 15, 2021
Rated 5 out of 5 stars

Red large purse

Gorgeous red purse/bag with gold initials my sister loved it and the gift wrap presentation was lovely ! ❤️

December 15, 2021

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