The Barking Bakery Ltd. Reviews 147

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the products, highlighting their quality and the enjoyment their pets get from them. The delivery service is frequently noted for its speed and efficiency, with orders arriving quickly and well-packaged. People appreciate the ease of ordering and the beautiful presentation of the items, often mentioning the thoughtful touches like included pens for personalization. However, some customers experienced issues with the product's texture, finding cakes to be very hard or dry, making them difficult for their dogs to eat. A few other people also felt that the packaging arrived damaged or that the product size was smaller than expected. There were also mentions of delivery not always being to the door or concerns about air fresheners being included with pet food.

What people talk about most

Product

Customers consistently note positive experiences with product, with many reviewers expressing satisfaction... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently satisfied with the... See more

Delivery service

People report positive experiences with delivery service, often highlighting the speed and efficiency of... See more

Order

Users describe positive interactions with order, finding the process easy and smooth from ordering to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well apart from my mistake of not ordering his cake a wee bit earlier Mr Rafferty McCafferty my Miniature Schnauzer absolutely loved his cake ....he wolfed it down ..always a good sign that the ingred... See more

Rated 5 out of 5 stars

Order placed cake received within a few days. It came a week before doggos birthday but left in packaging and put in cupboard it was perfect, enjoyed by one 15 year old boy and shared with a couple of... See more

Rated 5 out of 5 stars

Always great products and good service from this company. This wasn’t the first time using this company and previously Engaged with on social media for my dogs birthdays. The company are always happy... See more

Rated 5 out of 5 stars

Absolutely wonderful cake. I ordered a cake with my dogs face on it and what I got was perfect. It arrived very quickly, I was genuinely surprised when it came. My dog Absolutely loved her cake... See more


Company details

  1. Food Producer
  2. Food Manufacturing Supply
  3. Food Products Supplier

Written by the company

The Barking Bakery is a manufacturer of pawlicking doggylicious woofins, birthday and occasion cakes, cheesy biscuits and flavoured pupcorn. They run a bustling bakery in Lancashire that specialises in creating the most gorgeous, meat free dog treats! They also run a 'birthday club' which is aimed at celebrating dog's birthdays with a Barking Bakery treat.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

147 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent, delivery service and both cakes were devoured by our doggies. Looking forward to purchasing some Christmas treats

October 29, 2025
Rated 3 out of 5 stars

Dog loved the cake but the presentation…

Dog loved the cake but the presentation of the new packing isnt to be desired, the box arrived all bashed up the cakes no longer fitted in the box, nor did it close. As a new customer to Barking Bakery to be honest I really wasn't impressed, sustainable packaging or not. They offered a 20% but I would rather unsmashed up packaging as I didn't need to order anymore cakes. As a gift to our dog it wasn't very good and embarrassing taking this bashed up box to her birthday party! I felt it didn't show a great representation of Barking Bakery

October 28, 2025
Rated 5 out of 5 stars

Great job barking bakery!

Exceptionally quick delivery. Smaller than images suggested but ivy loved all her treats. The proof is in the eating! Would definitely order again. Great job barking bakery

September 17, 2025
Rated 5 out of 5 stars

Great service

Order placed cake received within a few days. It came a week before doggos birthday but left in packaging and put in cupboard it was perfect, enjoyed by one 15 year old boy and shared with a couple of friends who also enjoyed 😊

August 28, 2025
Rated 5 out of 5 stars

Dogs birthday cake

We have got both our dogs birthday cakes from the barking bakery for the last 3 years.
Ordering is simple, arrive quickly.
The dogs absolutely love them.

September 3, 2025
Rated 5 out of 5 stars

Highly recommend

Always great products and good service from this company. This wasn’t the first time using this company and previously Engaged with on social media for my dogs birthdays. The company are always happy to help with queries
The packages have always come wrapped well to prevent issues in transit and my 2 dogs always love it

August 14, 2025
Rated 5 out of 5 stars

ABSOLUTLY lovely

I have been offering from you for a number of years now and all my dogs i have given your cakes & biscuits too love them

August 12, 2025
The Barking Bakery Ltd. logo

Reply from The Barking Bakery Ltd.

Thank you so much for your lovely feedback and for being with us over the years! 🐾 We’re so happy to hear that all of your dogs have enjoyed our cakes and biscuits, it means the world to us!

Rated 5 out of 5 stars

PAW"D"LICIOUS

Expertly made. Very well packaged plus my dog loved and approved of everything.

July 30, 2025
The Barking Bakery Ltd. logo

Reply from The Barking Bakery Ltd.

Thank you for the pawsome feedback! 🐶💖 We’re so pleased that we got your pup’s approval.

Rated 2 out of 5 stars

When good perfect but too many are dry

I used to get the cakes but 3 in a row were really dry. Switched to donuts and cupcakes but mixed bag this time. Large carob cupcake was perfect, little cupcakes slightly dry, doughnuts so so. Decided it's just so hit and miss so won't order again regrettably.

July 29, 2025
The Barking Bakery Ltd. logo

Reply from The Barking Bakery Ltd.

we’re really sorry to hear that some of your recent bakes haven’t been as consistent as they should be. We always want every treat to be enjoyed to the fullest, so it’s disappointing to know we’ve let you down. We truly appreciate you giving us several tries, and we’ll make sure to pass this on to our bakers so we can improve. If you ever do decide to give us another chance in the future, we’d love to make it up to you.

Rated 5 out of 5 stars

Our dog absolutely loved his birthday…

Our dog absolutely loved his birthday cake and we had great customer service - thank you!! 🐾

July 16, 2025
The Barking Bakery Ltd. logo

Reply from The Barking Bakery Ltd.

Aww, we’re so happy to hear your pup loved their birthday cake! 🎂🐶 Thank you for the kind words – we’re thrilled you had a great experience with us. ! 🐾

Rated 5 out of 5 stars

I ordered a cake for my dog’s birthday

I ordered a cake for my dog’s birthday. Perfect cake. Came within 3 days. I’ve ordered before from the Barking Bakery. Always deliver as ordered with free treat and car smellie. So good.

July 16, 2025
The Barking Bakery Ltd. logo

Reply from The Barking Bakery Ltd.

Thank you so much for your lovely review! 🐾 We're so glad your pup loved their birthday cake – and it’s pawsome to hear everything arrived just right (and quickly too!). It means the world to us that you’ve come back to order again :)

Rated 5 out of 5 stars

Great cake

Great cake, speedy delivery.

June 18, 2025
The Barking Bakery Ltd. logo

Reply from The Barking Bakery Ltd.

We’re delighted to hear that you and your dog enjoyed the cake, and that you were satisfied with the delivery experience. Providing high-quality products alongside reliable service is very important to us, and your feedback is greatly appreciated.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look