The Cornish Pasty Store Reviews 513

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 132 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the delicious taste and high quality of the pasties, often noting they are just like those remembered from Cornwall. Customers appreciate the easy online ordering process and the efficient delivery service, with many orders arriving quickly and well-packaged with ice packs to ensure the pasties remain frozen. The service is consistently described as excellent, with people often receiving their orders on time and in top condition, making them eager to reorder. However, some customers also noted issues with delivery, where pasties arrived late or defrosted, sometimes due to the courier service. A few other people also felt that the quality of some pasties was poor, citing rubbery pastry, lack of flavor, or insufficient filling, leading to disappointment.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers consistently praising the delicious... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the delicious... See more

Delivery service

Consumers find delivery service to be positive, with many praising on-time delivery, quick dispatch, and... See more

Order

Customers had positive experiences with order, with many planning future purchases and expressing... See more

Service

People report positive experiences with service, often describing it as excellent, outstanding, and even... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Your staff are excellent and couldn't be more helpful. Your Prima pasties are great, just like I remember them when growing up in Cornwall. Unfortunately, you are let down by the delivery company w... See more

Company replied

Rated 5 out of 5 stars

2nd time ofordering .. faboulous service. St Agnes Bakery make such delicious pasties, always a reminder of special yearly holidays in our fave place. Didnt come with the "St Agnes Bakery" paper bag... See more

Company replied

Rated 5 out of 5 stars

Excellent service, ordered 4 giant pastys and they even put in a free cream tea for two people, will definitely be buying from there again. Also the order came the next day in an insulated box with... See more

Rated 5 out of 5 stars

Firstly and most importantly the pasties are delicious! Being a cornishman and loving pasties all my life the taste and quality is important to me. Having tried many different suppliers and family... See more

Company replied


Company details

  1. Food Products Supplier

Written by the company

Your favourite Cornish pasties, all in one place 📍 Sent ‘dreckly from the heart of Cornwall 🌊


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

513 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent next day service

Excellent next day service. The Pasties arrived well packaged and undamaged. I put some straight in the oven and they were amazing.
Already planning my next order.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Traditional steak pastys full…

Beautiful Traditional steak pastys full of flavour and delicious taste, brought back fond memories of my time in Cornwall.
They were delivered on time and excellent customer service, will definitely be buying from again soon.
Five stars from me.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Love this outlet

Love this outlet. Bought some Prima pasties and can confirm they are the absolute best cornish pasties we have tasted. Will order more soon. They were delivered within 24 hours overnight. So impressed 👏

May 14, 2026
Unprompted review
Rated 4 out of 5 stars

We had two deliveries

We had two deliveries, one from the Cornish oven, which we did not rate very highly due to the meat being chunks, but in fairness that was not how i rememebr the pasties from when we used to sell them in our shop, but then we had another order from Prima bakeries which were far better in our opnion, The meat was minced how it should be and how i remember ours were when we sold them, so far every recipe we have tried from Prima has been good, the pepper steak pasties so far are my favourite

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

As usual the pasties were great

As usual the pasties were great. I had an issue with the delivery company APC used by The Cornish Pastie store in that they delivered my pasties 24 hours late and they had defrosted and were ruined. A quick phone call to the Cornish Pastie Company and the issue was resolved straight away. They delivered another order this time using Royal Mail as opposed to APC. Fantastic customer service on the part of the Cornish Pastie company and No points to APC who really weren't interested. I have been a customer of the pastie company for a few years now and this was the first time I had a delivery problem. I will continue to order more pasties from these folks.

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t buy any pasty’s from this…

Don’t buy any pasty’s from this supplier. Their chosen delivery company APC DO NOT delivery the next day. They are sending frozen goods and they must be kept frozen otherwise they will perish. I’ve had several orders where the delivery has been delayed by two to four days. I emailed customer services several times asking for help/refund/replacement the last time it happened but they ignore my requests. So be warned

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

I often order frozen pasties from The Cornish Pasty Store and they are always delicious. My latest order the courier was poor keeping the pasties in transit for 48 hours not the usual 24 or less. I contacted the store (James) who agreed this was to long and without hesitation arranged a fresh replacement order. A fine example of outstanding service 👏🏻👏🏻

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Another winning order

Received a time slot on the morning of chosen delivery day and received exactly what I ordered. Packaged well and kept frozen. This is my second order from this company. Went for original and flaky pasties, and a small cream tea of scones, all lovely. Frozen pasties say to oven cook but tried mine in air fryer and was lovely.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

…Tips

Timely efficient service and a delicious end product
Just like the pasties when I lived in Cornwall.

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting mess upon late delivery

Placed the order on a Thursday and the box arrived on the following Tuesday, completely rotten. Two boxes of dough mush and brown liquid that stinks, sat at the couriers for 5 days. Customer services not replying.

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

St.Agnes pastys

These are the worst cornish pastys I have ever come across. I chose St.Agnes ones as I have had the real deal in St. Agnes itself, they were gorgious. These are a very poor imitation!

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Ease of ordering and delivery choice.

Ease of ordering and delivery choice.
Have been buying pasties from Cornish pasty store for a number of years.
We love both Cornish oven pasties and Prima Pasties.
The others may also be as good but we have stuck with the ones we know and like.
We always send them to our son in law for his birthday. It has become a tradition.He lives them as well.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

bought back so many memories tasted just like they did years ago

Order the gluten free pasties for my husband's birthday.
They were just like we used to have when we were on holiday in Cornwall. Bought back a lot of memories, tasted just like they did years ago. Even the gluten free pastry was really good. Ordered last week and choose delivery date came early the morning i wanted them for. Great company.

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great pasties from Prima Bakery via…

Great pasties from Prima Bakery via Cornish Pasty Store. We chose next day delivery and they arrived the following morning, frozen and ready to cook for lunch that day. Will be ordering more!

April 11, 2026
Unprompted review
Rated 1 out of 5 stars

No show pasties…

Unfortunately the goods I ordered for delivery on Friday did not arrive, nor were they delivered today as notified by the couriers who this evening changed the delivery date to Monday!
Presumably by then they may pose a health hazard. Or is this delivery dreckly?

April 11, 2026
Unprompted review
Rated 4 out of 5 stars

My wife has been longing for a gluten free oadtie

My wife has been longing for a gluten free Cornish pastie for a long time. We ordered a supply using the easy to use website and received our order on the day we specified. Superb service! More importantly my wife was delighted how tasty they are! We will definitely order more of them with other gluten free options from this wonderful supplier. Thank you so much.

April 11, 2026
Unprompted review

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