The Cornish Pasty StoreReviews 

526
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the deliciousness and high quality of the products, often noting the perfect flavor and texture, along with a good balance of filling to pastry. Many people appreciate the easy online ordering process and the excellent service, which includes well-packaged, frozen deliveries that often arrive on time. Reviewers frequently highlight the convenience of having products delivered ready to cook or freeze, making them a great standby. However, some customers experienced issues with delivery, reporting late arrivals, defrosted products, or incorrect quantities in their orders. A few other people also felt that the product quality was poor, citing rubbery pastry, gristly meat, or a lack of flavor and filling.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the delicious taste,... See more

Quality

Customers consistently report high satisfaction with the quality of the pasties, praising their perfect... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the ease of ordering,... See more

Order

People report positive experiences with order, with many customers planning or making repeat purchases.... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, fantastic,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Your staff are excellent and couldn't be more helpful. Your Prima pasties are great, just like I remember them when growing up in Cornwall. Unfortunately, you are let down by the delivery company w... See more

Company replied

Rated 5 out of 5 stars

I had 12 vegan pasties delivered and they arrived on time and packaged in a suitable way for frozen food-this was in the heatwave so essential to get that right! Also, they are SO good. Flavour and te... See more

Rated 5 out of 5 stars

Firstly and most importantly the pasties are delicious! Being a cornishman and loving pasties all my life the taste and quality is important to me. Having tried many different suppliers and family... See more

Company replied

Rated 5 out of 5 stars

2nd time ofordering .. faboulous service. St Agnes Bakery make such delicious pasties, always a reminder of special yearly holidays in our fave place. Didnt come with the "St Agnes Bakery" paper bag... See more

Company replied


Company details

  1. Food Products Supplier

Written by the company

Your favourite Cornish pasties, all in one place 📍 Sent ‘dreckly from the heart of Cornwall 🌊


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

526 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(526)

132 reviews in the last 12 months

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Rated 5 out of 5 stars

As usual the pasties were great

As usual the pasties were great. I had an issue with the delivery company APC used by The Cornish Pastie store in that they delivered my pasties 24 hours late and they had defrosted and were ruined. A quick phone call to the Cornish Pastie Company and the issue was resolved straight away. They delivered another order this time using Royal Mail as opposed to APC. Fantastic customer service on the part of the Cornish Pastie company and No points to APC who really weren't interested. I have been a customer of the pastie company for a few years now and this was the first time I had a delivery problem. I will continue to order more pasties from these folks.

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t buy any pasty’s from this…

Don’t buy any pasty’s from this supplier. Their chosen delivery company APC DO NOT delivery the next day. They are sending frozen goods and they must be kept frozen otherwise they will perish. I’ve had several orders where the delivery has been delayed by two to four days. I emailed customer services several times asking for help/refund/replacement the last time it happened but they ignore my requests. So be warned

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

I often order frozen pasties from The Cornish Pasty Store and they are always delicious. My latest order the courier was poor keeping the pasties in transit for 48 hours not the usual 24 or less. I contacted the store (James) who agreed this was to long and without hesitation arranged a fresh replacement order. A fine example of outstanding service 👏🏻👏🏻

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Another winning order

Received a time slot on the morning of chosen delivery day and received exactly what I ordered. Packaged well and kept frozen. This is my second order from this company. Went for original and flaky pasties, and a small cream tea of scones, all lovely. Frozen pasties say to oven cook but tried mine in air fryer and was lovely.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

…Tips

Timely efficient service and a delicious end product
Just like the pasties when I lived in Cornwall.

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting mess upon late delivery

Placed the order on a Thursday and the box arrived on the following Tuesday, completely rotten. Two boxes of dough mush and brown liquid that stinks, sat at the couriers for 5 days. Customer services not replying.

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

St.Agnes pastys

These are the worst cornish pastys I have ever come across. I chose St.Agnes ones as I have had the real deal in St. Agnes itself, they were gorgious. These are a very poor imitation!

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Ease of ordering and delivery choice.

Ease of ordering and delivery choice.
Have been buying pasties from Cornish pasty store for a number of years.
We love both Cornish oven pasties and Prima Pasties.
The others may also be as good but we have stuck with the ones we know and like.
We always send them to our son in law for his birthday. It has become a tradition.He lives them as well.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

bought back so many memories tasted just like they did years ago

Order the gluten free pasties for my husband's birthday.
They were just like we used to have when we were on holiday in Cornwall. Bought back a lot of memories, tasted just like they did years ago. Even the gluten free pastry was really good. Ordered last week and choose delivery date came early the morning i wanted them for. Great company.

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great pasties from Prima Bakery via…

Great pasties from Prima Bakery via Cornish Pasty Store. We chose next day delivery and they arrived the following morning, frozen and ready to cook for lunch that day. Will be ordering more!

April 11, 2026
Unprompted review
Rated 1 out of 5 stars

No show pasties…

Unfortunately the goods I ordered for delivery on Friday did not arrive, nor were they delivered today as notified by the couriers who this evening changed the delivery date to Monday!
Presumably by then they may pose a health hazard. Or is this delivery dreckly?

April 11, 2026
Unprompted review
Rated 4 out of 5 stars

My wife has been longing for a gluten free oadtie

My wife has been longing for a gluten free Cornish pastie for a long time. We ordered a supply using the easy to use website and received our order on the day we specified. Superb service! More importantly my wife was delighted how tasty they are! We will definitely order more of them with other gluten free options from this wonderful supplier. Thank you so much.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Birthday gift

Bought these for my son's birthday as he buys them in St Agnes when visiting friends. He says they are as delicious as from the shop. He was gutted last year as he was not allowed to take frozen pasties on his flight home and they were all binned. These certainly make up for his loss.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Recommended

The pasties are nice. Good flavour and ingredients veg/meat ratio.
On the smaller size. Come promptly this time but previously long delay over a week from when estimated without communication. This time seamless and delivered quicky. Would recommend.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Exelent idea

Exelent idea, giving people the opportunity to experience smaller producers products.
Verry tasty first venture and will be buying again. I find this sort of venture an exelent way to give the small producer a grand stage.
Have done this sort of thing with meat from Devon for a while.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Tasty and huge - fabulous every time!!

I lived in Cornwall for 40 years and consumed many pasties over this time. The shortcrust steak from here is my absolute favourite - the meat is proper steak no gristle and the pasties are filling! I’m now sharing the love with my work colleagues, I also ordered some to be delivered to my cousins in Essex and even a double glazing salesman yesterday ordered some when he smelt mine!! I thoroughly recommend these 5 star every single time!!!!

March 24, 2026
Unprompted review

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