The Cornish Pasty Store Reviews 

526
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious taste and high quality of the products, often noting they are the best they've tasted and bring back nostalgic memories. The ordering process is frequently described as simple and efficient, with many appreciating the prompt and well-packaged delivery, ensuring items arrive frozen and in excellent condition. However, some customers experienced issues with delivery companies, reporting late arrivals and defrosted products, which led to dissatisfaction. A few other people also felt that the product quality was poor, citing rubbery pastry, lack of flavor, or insufficient filling, and some received incorrect quantities in their orders.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising the delicious taste, perfect flavor... See more

Quality

Users describe positive interactions with quality, consistently praising the delicious taste and perfect... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed, efficiency, and timely... See more

Order

Customers consistently note positive experiences with order, praising the professional and straightforward... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and professionalism... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The pasties I purchased were delivered fast and efficient and on time and very well packed and I would have given 5 stars but for 1 problem I ordered 3 different types / filling to the pasties a... See more

Rated 4 out of 5 stars

Your staff are excellent and couldn't be more helpful. Your Prima pasties are great, just like I remember them when growing up in Cornwall. Unfortunately, you are let down by the delivery company w... See more

Company replied

Rated 5 out of 5 stars

Professional from beginning to end of my order and delivery. Tasted the Berryman's on day of arrival. Saving the rest for my 85th birthday next week to share with close friends of similar age! Delig... See more

Rated 5 out of 5 stars

2nd time ofordering .. faboulous service. St Agnes Bakery make such delicious pasties, always a reminder of special yearly holidays in our fave place. Didnt come with the "St Agnes Bakery" paper bag... See more

Company replied


Company details

  1. Food Products Supplier

Written by the company

Your favourite Cornish pasties, all in one place 📍 Sent ‘dreckly from the heart of Cornwall 🌊


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

526 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(526)

132 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great, but let down by delivery company.

Your staff are excellent and couldn't be more helpful. Your Prima pasties are great, just like I remember them when growing up in Cornwall.
Unfortunately, you are let down by the delivery company who have failed 3x out of 3 to deliver the next day. This time it took 3 days and the pasties had defrosted.
Thank you for agreeing to use a different delivery company for future orders.

December 13, 2025
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you so much for your kind words about our team and Prima Pasties. We’re delighted they brought back fond memories of Cornwall. We’re very sorry the delivery service let you down and that your pasties arrived defrosted. We appreciate your patience.

Rated 5 out of 5 stars

Excellent pasties

Excellent service throughout, pasties very well packaged, delivered on time. The pasties from Prima pasties tasted amazing!! The shortcrust pastry was excellent and the crimped edge not too thick! Will definitely use again and recommend!!

November 18, 2025
Unprompted review
Rated 4 out of 5 stars

Easy to order and quick delivery

Easy to order and quick delivery. Straight forward to cook from frozen.
Nicely filled but a little more seasoning would improve the taste. The pastry crimp is a little on the dense side.

November 27, 2025
Unprompted review
Rated 1 out of 5 stars

Failed Delivery after ordering 3 weeks in advance

I placed an order on 5th November for delivery on 25th November as the order was for a birthday present on 27th November. The package didn’t arrive as planned and when I approached on live chat this was due to a late delivery of pasties. I was promised without fail the package would arrive on Wednesday 26th. I had an email from APC Couriers to advise the package would be delivered between 16:55-18:55….however again it didn’t turn up. The item arrived at half 11 on 27th so too late for the birthday present and I spoke again to the company this time on email I was advised “sorry the sausage rolls you ordered will be no good now”….unbelievably poor service when I placed the order 3 weeks in advance. They did offer a full refund however I won’t be shopping again due to the experience

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Quality is excellent

Quality is excellent. Easy to bake and a great lunchtime standby
Always deliver on time, well packaged and ready to pop in the freezer (or oven if you are hungry)
Tried the traditional, flaky steak and sausage rolls and boys love them all

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Proper Pasty!

Searched for a genuine traditional pasty and ordered x24 from the St Agnes Bakery. Good size with excellent filling. They were efficiently packed & dispatched for a delivery day of our choosing.
Recommended

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

I'm Cornish

I'm Cornish. Pasties were my childhood staple and are now a comfort treat. You have to know how to make them (Hint: it's simple but quite a lot of work and the ingredient quality and balance must be right).
These are the genuine article and the best commercial offering I have yet found, which is why I order them in regularly. (Tip: let them rest for a while after cooking - they're meant to be warm, not hot)

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

They were delivered on time

They were delivered on time, the packaging was brilliant, and the ice packs were still frozen. We ate two pastys straight away and they didn't disappoint, they were delicious. The filling had plenty of meat and potato inside and the pastry was firm and tasty just as they should be. I also purchased 6 sausage rolls to freeze for Christmas, I can't wait to try them, I might have to order again

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Received 6 flakey pastry cornish…

Received 6 flakey pastry cornish pasties yesterday and omg they were gorgeous to say the least. Im originally from Cornwall so cant get down to get them so I order them by post. Definitely love the flakey pastry ones though, and would recommend 100%. Will be buying again 👌

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Fresh and tasty

We’ve ordered from here several times. It’s good to see that a variety of local pasty companies are represented, so there’s lots of choice. They are delivered by APC, usually first thing in the morning. We’ve enjoyed eating the pasties at home, which are fresh and tasty as they are cooked from frozen.

November 4, 2025
Unprompted review
Rated 2 out of 5 stars

I wanted to get a Treat for my friend

I wanted to get a Treat for my friend. I Failed with this purchase.
Very sadly 6 Cornish Pasties (Gluten Free) confined to the dustbin. Very poor product. The pastry was very rubbery, lacking flavour and quality. The "meat" filling was just poor quality GRISTLE, dry and completely without seasoning / flavour. A few small lumps of potatoe thrown in, but nothing else. DO NOT BUY.

October 25, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look