I had the most wonderful experience on Wednesday. I called and spoke with a lovely lady who helped with fine some products to help with rosacea and dark spots. I've tried endless products and struggle... See more
Company replied
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See what reviewers are saying
Lovely packaging, and a handwritten thank you note! It makes all the difference when a company puts care and thought into your order, so I will definitely be using The Beautiful again for my beauty an... See more
I received an expired product, but after some communication, the company resolved it and issued a refund. While I appreciate that the issue was eventually resolved, it did take some time and effo... See more
It's the only company outside my country where I order from! Their customer service is excellent, and they communicate possible issues before they even ship the package to you. Great products too wh... See more
Company details
Written by the company
The Beautiful™ - Uncovering The World's Best Beauty Discoveries. Worldwide shipping from the UK.
Contact info
Unit 5 Williams Court, Littlemead Industrial Estate, GU6 8NE, Cranleigh, United Kingdom
- 01483 906802
- support@thebeautiful.co.uk
- thebeautiful.co.uk
4.8
Excellent
108 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My perfume came in a broken bottle
My perfume came in a broken bottle. I only received a credit of 5 euros for it.
June 11, 2023
Reply from The Beautiful™
I'm sorry that you're unhappy with your refund.
We feel compelled to share that this was a 2ml fragrance sample that arrived damaged, not a bottle, but as a goodwill gesture we offered to refund of 5 Euro for the sample.
Please rest assured that we pride ourselves on delivering the very best service we can, and if something goes wrong with your order we will divide and conquer to put it right.
For anybody reading this, please also read the other reviews here and we're certain that they will reassure you that you will be well-looked after when shopping with us.
With very best wishes,
The Beautiful Team =)
The packaging and the product
The packaging and the product. Everything is just prefect and described as it is.
May 23, 2023
Reply from The Beautiful™
Thank you so much for taking the time to share your experience with us =)
New company, good service
I was a little wary of using TheBeautiful as I had not heard of them and there are few reviews, but I needn’t have worried.
My item arrived quickly and well packaged, price was good and the item was in stock (oos elsewhere).
I will use again.
March 27, 2023
Unprompted review
Reply from The Beautiful™
Thank you for taking the time to share your experience, Paul. We're thrilled that we made you happy =)
Excellent
Excellent, pleasant experience shopping here. Product is great and arrived on time! Will use again for sure
March 2, 2023
An Excellent Buying Experience At The Beautiful
The product range I was interested in on the ‘The Beautiful’ website, was very impressive. The pricing was very fair and the discount available was extremely attractive. Delivery was prompt and very secure and an additional gift was also provided.
February 16, 2023
Reply from The Beautiful™
Thank you Heather, we thrilled that we made you smile!
Easy to order online and very quick…
Easy to order online and very quick delivery, definitely be using again
January 4, 2023
Reply from The Beautiful™
Thank you for your kind words, Angie :)
Reply from The Beautiful™
Thank you for taking the time to leave your review, Nura :)
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