Thebedvillageyorkshire Reviews 

1,064
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the fantastic quality of the beds, noting they feel very sturdy and comfortable for daily use. People also describe the staff as extremely helpful, offering great advice and ensuring a smooth, pleasant purchasing process. Customers are consistently impressed with the quick and well-executed delivery services provided by the team. However, some customers also noted occasional issues with delivery communication and scheduling. A few reviewers mentioned not receiving timely email updates or having to call repeatedly to find out their precise delivery date. Others reported that reaching customer support to track their orders proved somewhat difficult during busy times.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, highlighting fast shipping within a few days and helpful... See more

Product

Reviewers mention positive feedback about product quality, praising the solid build and stylish designs that... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with the excellent build and... See more

Staff

Reviewers highlight positive aspects of staff, noting that everyone they dealt with was extremely friendly... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional follow-up and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First, their web site desgn makes ordering simple and comprehensive through the various options. Second, their customer service is second to none. They will discuss your choices and make sensible... See more

Rated 5 out of 5 stars

Ordered a bespoke size headboard & 2 drawer Divan on the Sunday, got a message that it would be delivered Thursday! Communication from Ash was great. 2nd bed bought after buying one last year. Pheno... See more

Rated 5 out of 5 stars

Fantastic quality beds, better than Bensons and Dreams at half the cost. Outstanding customer service. Nothing is too much trouble and they let you know the progress of your order every step of the wa... See more

Rated 5 out of 5 stars

The bed was delivered within 6days of ordering. The delivery man kept me informed of his eta. When he arrived he quickly removed my old bed, put together the new one checking the position l would lik... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,064)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The company is brilliant

The company is brilliant, Ash phoned me after I had placed my ordered and talked through the process with an estimated time of the bed being finished and ready. The courier service used was great, being able to select a day and keeping me up to date with everything, the bed arrived in perfect condition and just like the photo of the one I ordered, it’s very well made and I would highly recommend to anyone to order from this company

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Top notch service from Ash at the Bed…

Top notch service from Ash at the Bed Village. Bed arrived on time and we even got a follow up call to make sure we were happy and got the bed built up ok. I would highly recommend the Bed Village Yorkshire👍.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service and products at very…

Amazing service and products at very reasonable prices. We ordered a new bed which was made to order using locally sourced timber and also a mattress. It was delivered promptly with great communication throughout the whole process. The bed is made lovely and the mattress very comfortable. I would highly recommend this company.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Called to let me know they had the order, what the process was and gave me an opportunity to address any questions. The bed was made and sent very quickly. It is great quality and exactly as expected. The follow up call asking if there were any issues with putting it together was also a great example of amazing customer service. Highly recommend.

February 17, 2025
Rated 5 out of 5 stars

What an amazing company!

What an amazing company. From the moment I placed my order the communication has been fantastic! Bess arrived within days. I ordered 2 beds from this company and both are stunning. Would definitely recommend Thanks Ash for everything 😊

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

The bedvillageyorkshire were fab from start to finish, the customer service is great and we are so happy with our new bed

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Bed delivered a week after ordering and received several calls to keep updated on delivery. Very happy with the bed. Would definitely recommend

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

We ordered our bed Sunday, it was delivered Wednesday, fantastic service, really happy with the quality, and even more so the lower price we paid compared to other high street stores! Assembly was easy, the follow up call to make sure everything was ok & we were happy was a nice touch, would highly recommend- thank you

February 19, 2025
Unprompted review
Rated 4 out of 5 stars

I was pleasantly surprised

I was pleasantly surprised with the quality of the bed I received from The Bed Village Yorkshire. Although there was a minor issue with one of the threads in the headboard, it was easily fixed and the rest of the bed was easy to assemble. Overall very happy with my purchase and would definitely be a returning customer in the future.

February 9, 2025
Rated 5 out of 5 stars

I ordered the plush cream divan bed for…

I ordered the plush cream divan bed for my daughter
It’s great. Just as described on the website. Delivery was on time. Communication with staff was brilliant and they couldn’t do enough to help. Rang to give me updates etc. Answered all questions. Lovely bed and will be ordering another soon for my other daughter.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, great staff, very helpful and efficient, have used the a few times and would use again.

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and really quick

Excellent service and really quick. From placing the order to delivery of the bed it was 4 days, which is brilliant plus phone calls to keep you updated on delivery day/times. The bed itself is lovely. Well made, and looks great. Thank you so much. Would definitely recommend 🙂

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

5 star

5 star, amazing prices and fast delivery and keep you upto date all the way through. Thank you very much, will definitely be back.

February 17, 2025
Unprompted review

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