Thebedvillageyorkshire Reviews 

1,064
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the fantastic quality of the beds, noting they feel very sturdy and comfortable for daily use. People also describe the staff as extremely helpful, offering great advice and ensuring a smooth, pleasant purchasing process. Customers are consistently impressed with the quick and well-executed delivery services provided by the team. However, some customers also noted occasional issues with delivery communication and scheduling. A few reviewers mentioned not receiving timely email updates or having to call repeatedly to find out their precise delivery date. Others reported that reaching customer support to track their orders proved somewhat difficult during busy times.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, highlighting fast shipping within a few days and helpful... See more

Product

Reviewers mention positive feedback about product quality, praising the solid build and stylish designs that... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with the excellent build and... See more

Staff

Reviewers highlight positive aspects of staff, noting that everyone they dealt with was extremely friendly... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional follow-up and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First, their web site desgn makes ordering simple and comprehensive through the various options. Second, their customer service is second to none. They will discuss your choices and make sensible... See more

Rated 5 out of 5 stars

Ordered a bespoke size headboard & 2 drawer Divan on the Sunday, got a message that it would be delivered Thursday! Communication from Ash was great. 2nd bed bought after buying one last year. Pheno... See more

Rated 5 out of 5 stars

Fantastic quality beds, better than Bensons and Dreams at half the cost. Outstanding customer service. Nothing is too much trouble and they let you know the progress of your order every step of the wa... See more

Rated 5 out of 5 stars

The bed was delivered within 6days of ordering. The delivery man kept me informed of his eta. When he arrived he quickly removed my old bed, put together the new one checking the position l would lik... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,064)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Quality Bed

Really happy with the quality of the bed. Great communication with Ash from ordering right through to delivery. Followed by after delivery contact to make sure everything was ok.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

A wonderful company to deal with

What a great company…so refreshing to receive such amazing service.

I placed the order late at night and received a call the next day to give me an order process and timeline. I was told that deliveries to London were fortnightly and so it would be 2.5 weeks until delivery. Although this was perfectly understandable I was quite desperate after being let down by two other companies and mentioned that I’d be really grateful if there was anyway it could be earlier. I was told there was a very slim chance they could make it happen….and they DID !!
Not only did I receive a call on the Thursday confirming they would have it ready for the delivery on Saturday, but on Friday they called with my delivery slot. Saturday morning I got my delivery when I was told it would arrive and the driver even had a smile on his face. Quite amazing really as he’d left at 3am and was on my doorstep at 7am.
It’s so refreshing for a company to do what they say…plus some. A delight to deal with start to finish.
Thank you so much for renewing my faith in customer service in the UK, something that sadly seems rare these days. And a wonderful product too, the bed is absolutely stunning 🤩

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!!!

Ordered our kingsize Bingley bed with 4 drawers and foot standing headboard on a Monday
Delivered the following Tuesday, earlier than stated. Communication was good throughout. Call day before delivery and also half an hour before. Delivery guys very polite. Wouldn't hesitate to recommend. Thank you Ash and the team.

March 3, 2025
Rated 5 out of 5 stars

It has been a wonderful experience…

It has been a wonderful experience dealing with Ash at Thebedvillageyorkshire.co.uk. Once I ordered the bed, I received a call from Ash to confirm delivery time with me and again once the bed was collected for delivery. The bed delivered 2 days later as I am based in Northern Ireland. I paid for assembly and they were wonderful, very friendly and professional. My bed is beautifully made and very sturdy. I would highly recommend!

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Service!

Super comfy bed which is of excellent quality and delivered on time and with great care. Overall a fantastic team and brilliant service would thoroughly recommend.

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

I couldn’t recommend the bed village…

I couldn’t recommend the bed village enough! From start to finish it was a great experience. Ash was very helpful no matter the time of day. Even on a Saturday he was happy to help with a video call talking through how to put the bed up. Nothing was ever to much for the team working at The Bed Village, my message were replied almost instantly and they even held onto my bed until my room was ready for it. I will highly recommend the bed village to family and friends. I wouldn’t look at buying a bed from anywhere else other than here.

Thanks again to all the team x

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend

Amazing team and amazing quality product! Super easy process from start to finish and absolutely thrilled with my new bed!

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and product

Great service and communication from The manager and delivery team. Very helpful throughout. Product was very well packaged with added protection whilst in transit and arrived on time. Very happy with the super king size bed and 4 draw base.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recomended. bed suppliers and…

We look at several bed suppliers and eventually chose Bed Village. From start to finish it was a good experience. Ash was great, really helpful and nothing was too much trouble. We would highly recommend Bed Village. Their products are well made, delivery is quick and there are lots of lovely beds to choose from. The fabric on the headboard & base is beautiful. The couriers arrived on time and were very pleasant. 5 stars to Ash & Bed Village

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Divan knarsborough

I found from beginning to delivery very good great communication could not ask for more. The quality of the bed is lovely for the price I paid would highly recommend

March 6, 2025
Unprompted review

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