Thebedvillageyorkshire Reviews 

1,064
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the fantastic quality of the beds, noting they feel very sturdy and comfortable for daily use. People also describe the staff as extremely helpful, offering great advice and ensuring a smooth, pleasant purchasing process. Customers are consistently impressed with the quick and well-executed delivery services provided by the team. However, some customers also noted occasional issues with delivery communication and scheduling. A few reviewers mentioned not receiving timely email updates or having to call repeatedly to find out their precise delivery date. Others reported that reaching customer support to track their orders proved somewhat difficult during busy times.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, highlighting fast shipping within a few days and helpful... See more

Product

Reviewers mention positive feedback about product quality, praising the solid build and stylish designs that... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with the excellent build and... See more

Staff

Reviewers highlight positive aspects of staff, noting that everyone they dealt with was extremely friendly... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional follow-up and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First, their web site desgn makes ordering simple and comprehensive through the various options. Second, their customer service is second to none. They will discuss your choices and make sensible... See more

Rated 5 out of 5 stars

Ordered a bespoke size headboard & 2 drawer Divan on the Sunday, got a message that it would be delivered Thursday! Communication from Ash was great. 2nd bed bought after buying one last year. Pheno... See more

Rated 5 out of 5 stars

Fantastic quality beds, better than Bensons and Dreams at half the cost. Outstanding customer service. Nothing is too much trouble and they let you know the progress of your order every step of the wa... See more

Rated 5 out of 5 stars

The bed was delivered within 6days of ordering. The delivery man kept me informed of his eta. When he arrived he quickly removed my old bed, put together the new one checking the position l would lik... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(1,064)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Buying beds was a breeze

They were very helpful ensuring that I could get the right beds for our move into our new home. The customer service was excellent and kept me updated throughout the whole process. Will not hesitate to use again. Loved the choice of beds available and the colours & the materials. Also liked you could put the storage drawers where I wanted them.

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Seller went above and beyond

Seller went above and beyond to keep me updated about delivery details delivered 2 days earlier than expected . Even offered to build the b3d for me . Excellent product and excellent service

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great service great beds

Really happy with the service, communication was great, the beds were great. There was some damage to the wooden fixing on the headboard, we notified them and a replacement arrived the following day. Would recommend to anyone and would definitely use them again.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended! Fabulous bed. Fabulous service from start to finish. This is my second purchase from the bed village yorshire ❤️

March 13, 2025
Rated 5 out of 5 stars

Fab service

Fab service, my son loves the bed and was easy to assemble! Really friendly people nothing was too much trouble.

March 16, 2025
Unprompted review
Rated 5 out of 5 stars

No Single bed frame

No problem! Ordered online and contacted same day for delivery. On delivery date was kept up to date with time, very efficient, lovely bed, easy to put headboard on and lovely quality.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from the bedvillage…

Excellent service from the bedvillage Ash and his team were very good to deal with no high pressure sales talk. The bed they delivered was very good quality at a good price they were recommended by my daughter wouldn’t hesitate to shop there again 10/10

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

A satisfactory buying experience

I recently purchased an Edinburgh Otterman King size bed and a 2000 mattress from the Bed Village Yorkshire. Ash was my contact at the company and kept me updated on the progress with the purchase and delivery of my order all of which ran very smoothly. I opted on delivery to put the bed together myself and found that it was fairly straightforward though a relative did assist with the build. All in all a very easy process from order to delivery. I am totally satisfied with the price and quality of the bed I purchased and would recommend this company to anyone who is in the market for a new bed.

March 6, 2025
Rated 5 out of 5 stars

Fast efficient and really friendly…

Fast efficient and really friendly service. Communicated well from ordering to delivery. Delivery drivers who assembled the beds were really lovely and friendly and helpful! Would highly recommend this company. The beds are quality hand made and the mattress is so comfortable. I feel like I’m sleeping in a luxury hotel bed. Absolutely love it!!! Thank you so much

March 5, 2025

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